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![Amanda Young at North Penn Mazda](https://cdn-user.dealerrater.com/images/dealer/10153/employees/9cd5812bc8bf.jpg)
Dealership Experience
20 yrs, 2 mos
Industry Experience
20 yrs, 2 mos
Languages Spoken
English
Employee Video
406 Reviews
Write a Review406 Reviews of Amanda Young
July 19, 2023
Ongoing issue with my car. The service people have identified the problem and the car is booked in for August with loaner car made available. As always, professional and courte The service people have identified the problem and the car is booked in for August with loaner car made available. As always, professional and courteous. More
Other Employees Tagged: Caitlin Landis
July 14, 2023
Catie and Will are amazing reps! ! Give them a raise asap. They are always so attentive to the customers needs. ! Give them a raise asap. They are always so attentive to the customers needs. More
Other Employees Tagged: Tony Hamilton, Wil Jones, Caitlin Landis, Dominic Ventresca
July 07, 2023
Was pleased with service & explained what had to be done. Was happy to have the loaner car as it was in service few days. Was happy to have the loaner car as it was in service few days. More
Other Employees Tagged: Dominic Ventresca
June 06, 2023
Will is awesome and everyone is friendly. Always on time and efficient. Best Mazda dealership around. Always on time and efficient. Best Mazda dealership around. More
Other Employees Tagged: Wil Jones, Caitlin Landis
May 26, 2023
I have never been in a dealership so clean and professional. My next car will be from here! Service was excellent the people were top notch. professional. My next car will be from here! Service was excellent the people were top notch. More
Other Employees Tagged: Tony Hamilton, Wil Jones, Kyle Neith, Caitlin Landis, Dominic Ventresca
April 23, 2023
All was very professional and respectful. However, nothing is perfect. Difference in he said & she said which is never one sided or right and wrong. Amanda was excellent and went over and b However, nothing is perfect. Difference in he said & she said which is never one sided or right and wrong. Amanda was excellent and went over and beyond for me. More
April 14, 2023
Amanda demonstrated the ultimate professionalism and respectfulness for my most recent experiences with North Penn Mazda. Amanda handled my scenarios with the outcome that every organization needs to re respectfulness for my most recent experiences with North Penn Mazda. Amanda handled my scenarios with the outcome that every organization needs to reflect in customer service. The staff was professional and knowledgeable as well. However after having to return my car for a third time within a few weeks for an additional service, I was frustrated by miscommuncation. It came down too “he said, she said” which in my eyes is never an agreeable middle ground for the facts. I appreciated the customer service and knowledge extended from the Service Dept. It was communication between myself and Mazda reps that took place and reflected us not being on the same page after leaving. This is when Amanda stepped up to the plate to ensure I experienced the outcome I expected. Thank you for offering me the opportunity to explain. (I would suggest this summary being offered at the end of the survey.) More
Other Employees Tagged: Caitlin Landis, Dominic Ventresca
April 11, 2023
The service crew was ready and friendly when we arrived. They were efficient and the process went smoothly. They were efficient and the process went smoothly. More
Other Employees Tagged: Tony Hamilton, John Sell, Wil Jones, Kyle Neith, Caitlin Landis, Dominic Ventresca
April 11, 2023
I'm always pleased with the service my car receives at NP Mazda. The folks are all very friendly they know you car and treat you very nicely Mazda. The folks are all very friendly they know you car and treat you very nicely More
Other Employees Tagged: Wil Jones, Caitlin Landis, Dominic Ventresca