Amanda Young
Amanda Young at North Penn VW

Amanda Young | Page 16

Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.9
405 Reviews
4.9

405 Reviews

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405 Reviews of Amanda Young

March 03, 2023

Dealership Rating
Employee Rating

Great service great people easy in and easy out. Very professional. Nice waiting area and clean More

by DAVETVFC
Service Price Transparency
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Recommend Dealer
Yes

March 02, 2023

Dealership Rating
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Excellent and timely service; Gracious and friendly service staff, Caring and thorough techs. Satisfying experience. More

by JOHNSCHLEGEL12
Service Price Transparency
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Recommend Dealer
Yes

February 21, 2023

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I paid for a cleaning on my engine which did not help afterwards you wanted me pay thousands of dollars to do the cleaning. What did I paid or did your mechanica didn't do their job correctly. More

by jessica.demianicz
Service Price Transparency
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Recommend Dealer
No
Feb 21, 2023

North Penn VW responded

Hello Jessica, Thank you for your recent visit with your Tiguan. Our technician did complete a courtesy diagnosis of the check engine light while your Tiguan was here for a maintenance service. He found the engine had misfire data stored and scoped the intake valves. There was significant carbon accumulation on the valves which led to his recommendation to perform a manual valve decarb service. We did recommend performing a preventative fuel induction service at 66k miles, which you elected to defer until 77k miles. When we completed this service 10,000 miles ago, no misfire coniditions were present or we would have recommended a different solution. Our service team did offer to credit the cost you paid towards the service, offering a 10,000 mile guarantee as a gesture of goodwill for service loyalty. We will extend this offer until the end of this month if you would like to have the recommended service completed. If you have any questions please contact us at 267-956-1145. Thank you, Ken Benton Service Manager

February 13, 2023

Dealership Rating
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Service was detailed and everyone there is so nice! And I loved that they washed my car!! More

by pattina92
Service Price Transparency
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Recommend Dealer
Yes

February 07, 2023

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This dealership is always easy to work with. They are accommodating and friendly staff. The work done on my car is great. More

by THELAFTY5
Service Price Transparency
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Recommend Dealer
Yes

February 06, 2023

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Employee Rating

Very helpful. Courteous and friendly My car was ready fast They answered all the questions I had with no problem More

by JOGUI9250
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Recommend Dealer
Yes

February 06, 2023

Dealership Rating
Employee Rating

Good people to deal with they just need to give me a great deal on my next lease More

by PERCOLINO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Ken Benton, Jesse McDonough , Jeff Applegate, John Balassis, Derek Fitchett, Jason Hartman, Ken Piccari, Shawn Shaffer, Tim Notoriani +5

February 03, 2023

Dealership Rating
Employee Rating

Prompt courtesy professional treatment for the last four years can't be happier We'll be investigating Ev soon More

by CHTH1959
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Recommend Dealer
Yes

February 02, 2023

Dealership Rating
Employee Rating

North Penn VW always provides Outstanding Service. Everyone there is incredibly friendly and helpful. It’s the only place I trust for VW services. More

by BENR2502
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Ken Benton, Jesse McDonough , Jeff Applegate, John Balassis, Derek Fitchett, Jason Hartman, Ken Piccari, Shawn Shaffer

January 27, 2023

Dealership Rating
Employee Rating

Friendly staff, kept me updated on my vehicle via text, nice waiting area & ready when promised More

by Double E
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken Piccari

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