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Amauri Rosario
Amauri Rosario | Page 6
Finance Manager
Lexus of North Miami
14100 Biscayne Blvd
North Miami, FL 33181
58 Reviews
My customers are away's happy!
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
35 yrs, 9 mos
Languages Spoken
English
Spanish
58 Reviews
Write a Review
58 Reviews of Amauri Rosario
May 21, 2023
Danielle was extremely relatable and helpful during my leasing experience. She answered and addressed all of my questions. and concerns. leasing experience. She answered and addressed all of my questions. and concerns. More
by cruzml66
Other Employees Tagged: Reinaldo Berroa, Danielle Contaldi
July 14, 2022
As with all dealers, they try to scam you and play unending pricing games. Advertised car price as Lexus pre owned certified turns into them trying to add $4000 to the price for the certification but unending pricing games. Advertised car price as Lexus pre owned certified turns into them trying to add $4000 to the price for the certification but then their advertising is misleading. They dont go over every detail, they only answer the questions you ask. They dont provide documentation showing proof of preowned certification. They dont provide a document that tells you what should come with a preowned certified car either (e.g., should get two keys not one). Then the finance guy plays more games and the way the numbers are handled differ each step of the way so there always ends up being a difference in price agreed upon and always in the dealers favor. Why cant there be transparency in the process. Very disappointed and the finance managers have attitudes when you ask questions. Anyone buying from this dealer should have their ducks in order and be ready to walk away in the eleventh hour when the gaming of the customer continues. Love my car but despise the experience. And of course no one from the dealer responds to inquiries about confirming receipt of insurance binder or transfer of title paperwork once you leave and you are left to fight and risk insurance and tag transfer issues due to lack of responsiveness. Lack of professional quality service. More
by Demand-Integrity
Other Employees Tagged: Gus Arcon, Todd Tarczynski
July 14, 2022
Excellent service and attention. Personnel is prompt to assist and take care of your needs Personnel is prompt to assist and take care of your needs More
by josefinavillaman
Other Employees Tagged: Bobby Rahmani, Rosaly Bermudez , Jose Almonte
December 17, 2021
I didn't have a problem with the dealership directly. I had a problem with one of its salespersons. This was the second car I leased from him, 2019 ES350, and It was fine. The second, a 2021 NX 300, I aske had a problem with one of its salespersons. This was the second car I leased from him, 2019 ES350, and It was fine. The second, a 2021 NX 300, I asked him a question that was important to me, I got the wrong answer, he knew the right one, I trusted him. I found out the right answer when I got home, the deal was already done! More
by bennyg
June 10, 2021
Very good experience , friendly professional ,easy fast trade in . Always answers my phone calls and answers all questions. I recommend highly you go to North Miami Lexus . trade in . Always answers my phone calls and answers all questions. I recommend highly you go to North Miami Lexus . More
by sandyfishm
March 17, 2019
Outstanding service Excellent customer service from everyone, very professional and friendly staff, I was skeptical at first but was pleasantly surprised to have such a s Excellent customer service from everyone, very professional and friendly staff, I was skeptical at first but was pleasantly surprised to have such a smooth and easy process. Highly recommend this dealership. More
by Johana
Other Employees Tagged: Gus Arcon , Syed Bukhari, Maria Morrone
March 06, 2019
Great customer service Extremely satisfied with my purchase , Syed who was my finance did a phenomenal job to make that I was in and out of the dealership. It was the best c Extremely satisfied with my purchase , Syed who was my finance did a phenomenal job to make that I was in and out of the dealership. It was the best car buying experience by far. Thanks to Amaury and syed! More
by Iryna F
Other Employees Tagged: Syed Bukhari
February 28, 2019
Lots of patience and professionalism Today I left the dealership very happy after I was helped in purchasing the car I wanted. Al the paperwork was very clear and Mr. Bukhari was very kin Today I left the dealership very happy after I was helped in purchasing the car I wanted. Al the paperwork was very clear and Mr. Bukhari was very kind and helpful in the process as well as his fellow colleague Amaury Rosario. I felt I could come back here on my own and receive the best service and help for me to be satisfied with my purchase. Thank you again and would totally recommend them to anyone More
by Mrs. Chaviano
Other Employees Tagged: Syed Bukhari
