Amber Straubing
Amber Straubing at Kelly Nissan

Amber Straubing

Service Advisor

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
107 Reviews
4.7

107 Reviews

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107 Reviews of Amber Straubing

December 02, 2025

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SERVICE WAS GOOD, TIMELY AND FEEDBACK AS TO THE ISSUE WITH TE TIRE WAS GOOD, aMBER WAS VARY GOOD WITH THE FEEDBACK. More

by tdanko2
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2025

Kelly Nissan responded

Thank you for the review! Is there anything we can do to earn the fifth star?

December 01, 2025

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Amber and the service desk staff are always very pleasant! Although I was surprised they did not put air in my tires since they rotated them. I have been with Kelly Nissan now for over 8 years and l More

by rhondak0
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Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Dec 03, 2025

Kelly Nissan responded

Thank you for the five star review!

November 24, 2025

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Diagnosed issues and didn’t take long. Reps were vet pleasant and friendly will continue getting sevce at this location More

by AQUADIVA2956
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Recommend Dealer
Yes
Nov 25, 2025

Kelly Nissan responded

Thank you for taking the time to leave us a review! We're so glad our team was able to diagnose and fix your issues quickly. We take pride in providing friendly and efficient service, and we look forward to continuing to serve you at our location.

November 23, 2025

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Much more improved and customer friendly. I was able to make a same day appointment and get my oil changed. I was offered water during my wait. I was told the wait would be 1-2 hours and it w More

by kweaver20
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Recommend Dealer
Yes
Nov 24, 2025

Kelly Nissan responded

Thank you for your positive feedback! We're glad our recent improvements have made your experience smoother and more convenient. We always strive to provide top-notch customer service and transparency in our reports. We appreciate your suggestion and will definitely consider adding a phone charging station for our customers in the future.

November 22, 2025

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Each person that I dealt with was very pleasant and friendly. The text updates and accompanying video reassured me that attentative work was being done on my car. More

by Ruta
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Recommend Dealer
Yes
Nov 24, 2025

Kelly Nissan responded

Thank you for the five star review!

November 22, 2025

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Kelly Nissan is excellent and very knowledgeable and professional. Kelly Nissan is excellent and very knowledgeable and professional. This dealership is right on point with recommendations and helpful. More

by PAMIESWEET15
Recommend Dealer
Yes

Other Employees Tagged: Amber Straubing

Nov 24, 2025

Kelly Nissan responded

Thank you so much for your kind words and recommendation of our dealership! We are dedicated to delivering exceptional customer service and are thrilled to hear about your positive experience. We look forward to continuing to assist you with all of your automotive needs!

November 22, 2025

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Caring and concern for their customers. They explain things in detail and makes recommendations that’s best for the customer while providing a quality service. More

by capt1195
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Recommend Dealer
Yes

Other Employees Tagged: Mr Kelly

Nov 23, 2025

Kelly Nissan responded

Thank you so much for your kind review! Our top priority is always our customers and we are thrilled to hear that our attention to detail and recommendations have provided you with a quality service experience. We appreciate your support and look forward to serving you again in the future.

November 22, 2025

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Very clean and organized. Staff were very helpful and professional didn't need to ask lots of questions. I recommend Kelly Nissan for car shopping. Thank you. More

by Iefein
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Recommend Dealer
Yes
Nov 24, 2025

Kelly Nissan responded

Thank you for the five star review!

November 21, 2025

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The service there was great! They were fast and professional. I would definitely go back there. More

by BJ1124
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Recommend Dealer
Yes
Nov 23, 2025

Kelly Nissan responded

Thank you for the kind words! We strive to provide speedy and top-notch service to all of our customers. We would be more than happy to have you back!

November 20, 2025

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Amber was very polite and very considerate of what I needed to have done on my Nissan murano, she gave me an estimate and explained to me what work would be done according to my schedule maintenance More

by ray1gonz4521
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Recommend Dealer
Yes
Nov 23, 2025

Kelly Nissan responded

Thank you for your positive feedback! It's our pleasure to have Amber on our team providing excellent service and detailed explanations for our customers' maintenance needs. We appreciate your business and look forward to serving you again in the future.

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