Amber Straubing | Page 5

The dealership provided great customer service. Service personnel were courteous, professional and friendly. They provided me with a loaner/rental car at no cost to me. I was sent a video of the me Service personnel were courteous, professional and friendly. They provided me with a loaner/rental car at no cost to me. I was sent a video of the mechanic's inspection of my car, and notified when my vehicle was ready for pick up. I was informed the latest time of returning the car, if or after the service department was closed. Overall, the service department personnel were very helpful. More

by jordan-robin Verified Customer Verified Customer

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Service is always professional and timely. I will continue to recommend kelly kean moving forward I will continue to recommend kelly kean moving forward More

by Pprice1911 Verified Customer Verified Customer

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They were very helpful and informative. I also didn't feel pressure to take services that I didn't want but I will go to them for the services in the future because of that. I also didn't feel pressure to take services that I didn't want but I will go to them for the services in the future because of that. More

by Oimalahines Verified Customer Verified Customer

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Great work with my car i will come again thank you for your good service your good service More

by LOWEANTONIO315 Verified Customer Verified Customer

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Bought my first car from Kelly Nissan in 2008. On my third car from them now. When this one needs to be replaced, I'll be going back to them for car #4. They have always treated me well, and th On my third car from them now. When this one needs to be replaced, I'll be going back to them for car #4. They have always treated me well, and their service department is top-notch. More

by irlmr Verified Customer Verified Customer

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Great Services friendly staff will return for services and look for a new vehicle thanks and look for a new vehicle thanks More

by latashaware12 Verified Customer Verified Customer

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SERVICE WAS GOOD, TIMELY AND FEEDBACK AS TO THE ISSUE WITH TE TIRE WAS GOOD, aMBER WAS VARY GOOD WITH THE FEEDBACK. WITH TE TIRE WAS GOOD, aMBER WAS VARY GOOD WITH THE FEEDBACK. More

by tdanko2 Verified Customer Verified Customer

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Amber and the service desk staff are always very pleasant! Although I was surprised they did not put air in my tires since they rotated them. I have been with Kelly Nissan now for over 8 years and l pleasant! Although I was surprised they did not put air in my tires since they rotated them. I have been with Kelly Nissan now for over 8 years and love the staff! More

by rhondak0 Verified Customer Verified Customer

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Diagnosed issues and didn’t take long. Reps were vet pleasant and friendly will continue getting sevce at this location Reps were vet pleasant and friendly will continue getting sevce at this location More

by AQUADIVA2956 Verified Customer Verified Customer

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Much more improved and customer friendly. I was able to make a same day appointment and get my oil changed. I was offered water during my wait. I was told the wait would be 1-2 hours and it w I was able to make a same day appointment and get my oil changed. I was offered water during my wait. I was told the wait would be 1-2 hours and it was only an hour. Last but not least i was impressed with receiving a much better report that lets me know what my car needs done in the future. A long with that report i was sent a video which provided so much more transparency on how my car is really doing. I felt like in the past i would just have to take the dealers word for it but providing that transparency helps tremendously. One thing i would encourage to add is a short charging station where customers can charge there phone while waiting. Internet connection is not the best in the waiting room but if i can atleast charge my phone while waiting that would be awesome. More

by kweaver20 Verified Customer Verified Customer

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