Amber Straubing | Page 7

When I bring my car its always ready ahead of the time that was told to me. that was told to me. More

by tiffineyharris Verified Customer Verified Customer

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For me, Eva was unresponsive. Eva was short on the phone, and treated me like I was a burden. Kelly Nissan had my car for 3 weeks. Only when I told them I would have to take their Eva was short on the phone, and treated me like I was a burden. Kelly Nissan had my car for 3 weeks. Only when I told them I would have to take their loaner to St. Louis, my car was done the next day. Kelly Nissan’s Service Department let me down. And I’ve brought 3 Nissan’s since 2021. When I picked up my car, it was dirty and the interior where the mechanics got in and out of my car was not cleaned. I picked up my car in the evening so the disrespect for my car wasn’t noticed until the morning. And I had the loaner washed before I brought it back! The rogue I brought in 2021 saved my life as I had a medical episode while I was driving. I wanted to be loyal to Nissan for our next car purchase because I like the Rogue. But I won’t be buying a Nissan again. I’m still waiting for a return call from Ralph Zamudio. Thank you Freddie Herringer More

by FREDH134 Verified Customer Verified Customer

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The dealership provided great customer service. Service personnel were courteous, professional and friendly. They provided me with a loaner/rental car at no cost to me. I was sent a video of the me Service personnel were courteous, professional and friendly. They provided me with a loaner/rental car at no cost to me. I was sent a video of the mechanic's inspection of my car, and notified when my vehicle was ready for pick up. I was informed the latest time of returning the car, if or after the service department was closed. Overall, the service department personnel were very helpful. More

by jordan-robin Verified Customer Verified Customer

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Service is always professional and timely. I will continue to recommend kelly kean moving forward I will continue to recommend kelly kean moving forward More

by Pprice1911 Verified Customer Verified Customer

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They were very helpful and informative. I also didn't feel pressure to take services that I didn't want but I will go to them for the services in the future because of that. I also didn't feel pressure to take services that I didn't want but I will go to them for the services in the future because of that. More

by Oimalahines Verified Customer Verified Customer

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Great work with my car i will come again thank you for your good service your good service More

by LOWEANTONIO315 Verified Customer Verified Customer

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Bought my first car from Kelly Nissan in 2008. On my third car from them now. When this one needs to be replaced, I'll be going back to them for car #4. They have always treated me well, and th On my third car from them now. When this one needs to be replaced, I'll be going back to them for car #4. They have always treated me well, and their service department is top-notch. More

by irlmr Verified Customer Verified Customer

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Great Services friendly staff will return for services and look for a new vehicle thanks and look for a new vehicle thanks More

by latashaware12 Verified Customer Verified Customer

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SERVICE WAS GOOD, TIMELY AND FEEDBACK AS TO THE ISSUE WITH TE TIRE WAS GOOD, aMBER WAS VARY GOOD WITH THE FEEDBACK. WITH TE TIRE WAS GOOD, aMBER WAS VARY GOOD WITH THE FEEDBACK. More

by tdanko2 Verified Customer Verified Customer

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Amber and the service desk staff are always very pleasant! Although I was surprised they did not put air in my tires since they rotated them. I have been with Kelly Nissan now for over 8 years and l pleasant! Although I was surprised they did not put air in my tires since they rotated them. I have been with Kelly Nissan now for over 8 years and love the staff! More

by rhondak0 Verified Customer Verified Customer

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