Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 12

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
725 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.7

725 Reviews

Write a Review

725 Reviews of Amber Young

November 19, 2025

Dealership Rating
Employee Rating

Always a friendly atmosphere at Otto. From service to buying a car I always have a good experience. Mike is always a pleasure to work with. More

by wardenjea
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2025

Otto Cadillac responded

Thank you so much for your review of Otto Cadillac! We appreciate your kind words and are happy to hear you have always been well taken care of by our team. We will be sure to share this feedback with Mike!

November 18, 2025

Dealership Rating
Employee Rating

I love my experience with everyone at Otto! From the time I purchased my car and throughout every experience since then for two years now! More

by jean.pawelek@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Nov 18, 2025

Otto Cadillac responded

We're so pleased to hear about your continued positive experiences at Otto Cadillac! Thank you for your kind words and for choosing us. Safe travels!

November 17, 2025

Dealership Rating
Employee Rating

I have been an Otto customer for decades and that is because of the close attention paid by the sales and service departments and the people who have worked with me over the years More

by billpaquette.ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean, Roger Prentiss , Steve Lemon

Nov 17, 2025

Otto Cadillac responded

Thank you for your loyalty over the years and for highlighting our team’s dedicated care and attention at Otto Cadillac. We truly value your ongoing business, Bill!

November 17, 2025

Dealership Rating
Employee Rating

Amber was excellent in having my warranties and rewards points cover my costs for today's invoice. She is the best!!! ?? More

by MRSWSANDMAN604
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Nov 17, 2025

Otto Cadillac responded

We’re pleased to hear Amber got you the assistance you needed during your recent visit here at Otto Cadillac. We’ll let her know it means a lot to you!

November 12, 2025

Dealership Rating
Employee Rating

Friendly greeting by Amber and excellent service! Updated often while I waited for the car to be done! More

by TUFF6
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Nov 12, 2025

Otto Cadillac responded

We’re so happy to hear that Amber made your visit smooth and well-informed! Thanks for choosing Otto Cadillac. Safe travels ahead!

November 11, 2025

Dealership Rating
Employee Rating

It was very professional Amber is a very capable and pleasant person to deal with every time More

by danielbarbcarll
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Nov 12, 2025

Otto Cadillac responded

Thank you for your kind words! We're glad Amber could provide you with a professional and pleasant experience. We appreciate your feedback at Otto Cadillac!

November 08, 2025

Dealership Rating
Employee Rating

Great service Highly rate the service dept. Very pleased Amber is extremely friendly and very knowledgeable More

by CLASSYLADY12074
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Nov 10, 2025

Otto Cadillac responded

We are always happy to help! Thank you for choosing Otto Cadillac and for sharing your feedback about Amber and the team. We look forward to welcoming you back next time!

November 08, 2025

Dealership Rating
Employee Rating

Aside from having to wait a week for a loaner to be available everything else was quick. More

by TDYER72772
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Nov 10, 2025

Otto Cadillac responded

There is nothing better than a great review. Thanks for giving Otto Cadillac your business!

November 07, 2025

Dealership Rating
Employee Rating

I came in to have my Cadillac CTS serviced and everybody was very nice and helpful. Amber was my main contact, Amber was awesome. Very nice and she made sure to answer all my questions. More

by billahearn1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Otto Cadillac responded

We’re happy Amber and the rest of the team made your visit a positive one! Thank you for choosing Otto Cadillac and for sharing your experience.

October 28, 2025

Dealership Rating
Employee Rating

Amber was very helpful and knowledgeable. She kept me informed throughout the process. A great experience. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Otto Cadillac responded

Hi Steven, thank you for your business and for sharing your experience with Amber! We’ll see you next time at Otto Cadillac!

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