Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 41

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
715 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.7

715 Reviews

Write a Review

715 Reviews of Amber Young

June 08, 2024

Dealership Rating
Employee Rating

Great and reliable customer service. Easy to make service appointments. Super friendly employees and love the complimentary car wash. More

by Shawnalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss , Deanna Budhoo

June 07, 2024

Dealership Rating
Employee Rating

She was very accommodating. She was very friendly and eager to help and very personable. More

by mobutler020
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

May 30, 2024

Dealership Rating
Employee Rating

I have been with Otto for over 10 years. The service is the best I’ve ever had and I have had several new automobiles. On time, polite, most efficient. The best ever service department. More

by mjegolfman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss

May 29, 2024

Dealership Rating
Employee Rating

I had an electrical problem and they did excellent job on the repair. The people were very courteous and respectful, and I enjoyed the experience. More

by walterphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2024

Dealership Rating
Employee Rating

Always the best service , and bill is always great to work with when ever there is an issue !! More

by mjm42578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss , Dan

May 28, 2024

Dealership Rating
Employee Rating

she was excellent and very impressive so efficient professional what else you want me to say let me go More

by mgy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss , Deanna Budhoo

May 24, 2024

Dealership Rating
Employee Rating

Great customer service and communication. Love the texts and status updates. Amber is wonderful to work with from Otto More

by TOBY.RABENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

May 23, 2024

Dealership Rating
Employee Rating

Only two Caddy dealerships in the area. One can’t be too choosy. Maybe next time I’ll give the other one a try. More

by dogfather25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2024

Dealership Rating
Employee Rating

Bill and Amber were great. Got me in and out in time. Got everything done that I wanted, and nothing I didn't. More

by Butterbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2024

Dealership Rating
Employee Rating

I historically work with Bill in service and he is one of the reasons I remain an OTTO customer, he goes the extra mile to help and he is always there when you need help the most. More

by frankoliv234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss , Deanna Budhoo

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