Dealership Experience
3 yrs, 10 mos
Industry Experience
13 yrs, 5 mos
Languages Spoken
English
715 Reviews
Write a Review715 Reviews of Amber Young
September 16, 2023
Nothing to say as I have always been please. I have bought three Cadillacs here I have bought three Cadillacs here More
Other Employees Tagged: Bill McLean, Roger Prentiss , Dawn Crossley
September 14, 2023
I am a retuning customer to Otto Cadillac,and let me tell you they never disappoint. From the moment you walk in you are treated like family. Our salesman Michael was absolutely amazing, knowledgeable, and e you they never disappoint. From the moment you walk in you are treated like family. Our salesman Michael was absolutely amazing, knowledgeable, and extremely friendly. He always returned my calls and keep in touch throughout the entire process. I would highly recommend this dealership to anyone looking for a new or used vehicle. More
Other Employees Tagged: Declan Cohen, Michael Caccese , Dawn Crossley
September 11, 2023
Otto has been great, I appreciate their attention, I would however recommend setting a customer up with a loaner that matches their need and not giving them a EV when they live in an area that does not would however recommend setting a customer up with a loaner that matches their need and not giving them a EV when they live in an area that does not support non Tesla type EV’s. I had a terrible experience with the loaner and had to have it plugged into my electric for a day and a half after spending many hours trying to charge it the first night I had it. Very frustrating, and was forced as a loaner. Albany area customers are probably fine, western ma is very much different. I was also given very limited directions on how to be successful and could have almost been stuck someplace overnight and would have had to rent a hotel room had I actually not altered my plans for work that day. More
Other Employees Tagged: Bill McLean, Sean MacWhinnie, Roger Prentiss
September 11, 2023
Amber was super friendly and was a great help . Bill is awesome too . GREAT service department Bill is awesome too . GREAT service department More
Other Employees Tagged: Bill McLean
September 10, 2023
Amber provides the best customer service. Always friendly, smiling, and accommodating. A true asset to the Service Department and should be recognized. Thanks Amber for getting my Saturn Sky Always friendly, smiling, and accommodating. A true asset to the Service Department and should be recognized. Thanks Amber for getting my Saturn Sky Redline the service it needed around my working schedule. Paul Somers More
Other Employees Tagged: Bill McLean, Roger Prentiss

