Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 7

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
715 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.7

715 Reviews

Write a Review

715 Reviews of Amber Young

February 07, 2026

Dealership Rating
Employee Rating

Awesome customer service and great atmosphere to do business! I think the service department needs a few more hands on deck More

by rajdhanraj9
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 09, 2026

Otto Cadillac responded

Thank you for your feedback! We're glad you enjoyed our customer service and atmosphere. We value your input and will consider your suggestion. Have a great day! - The Otto Cadillac Team

February 06, 2026

Dealership Rating
Employee Rating

The service was not what I expected, as they did not fix the problem with my car. More

by chema_tavarez
Recommend Dealer
No

Other Employees Tagged: Amber Young

Feb 09, 2026

Otto Cadillac responded

I'm sorry our service fell short of expectations, and I would like to better understand what transpired so we can make things right. If you're willing to share the details, would you consider reaching out? Thank you, Roger Prentiss - Service Manager - 518-869-5000

February 06, 2026

Dealership Rating
Employee Rating

I have purchased 3 vehicles from them and have always been very satisfied with the dealers and especially with the service department More

by cillypop
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 09, 2026

Otto Cadillac responded

Thank you for choosing Otto Cadillac for your automotive needs. We appreciate your continued business and are so glad you’re always satisfied with our service team. We look forward to helping you in the future!

February 03, 2026

Dealership Rating
Employee Rating

Getting an appointment was easy. Amber was very accommodating, friendly and professional. Ron and Amber came out to explain what was wrong with the car and provided me with options. More

by wardie5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Lehman

Feb 03, 2026

Otto Cadillac responded

Thank you for sharing your fantastic feedback! We are delighted to hear that Amber and Ron made your visit seamless and stress-free. The Otto Cadillac team is here for all your automotive needs, and we look forward to serving you in the future!

February 02, 2026

Dealership Rating
Employee Rating

Amber was wonderful! Organized, customer service on point! Otto Cadillac makes you feel special indeed More

by Mredjeep67
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 03, 2026

Otto Cadillac responded

Thank you for sharing your high praise of Amber and her team! We appreciate your business and we hope to see you again at Otto Cadillac!

February 02, 2026

Dealership Rating
Employee Rating

Great dealership to get service. Staff is great Always keep you posted on the work there doing.Would recommend Otto to anyone More

by Bill
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 03, 2026

Otto Cadillac responded

Bill, your recommendation means a lot to us! Thank you for choosing Otto Cadillac and for sharing your support for our team. We are grateful to have you as a customer!

February 02, 2026

Dealership Rating
Employee Rating

As always very welcoming and explain what is needed I actually look forward to visits More

by AJWGAW63
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 03, 2026

Otto Cadillac responded

Thank you for the excellent review of Otto Cadillac!

February 02, 2026

Dealership Rating
Employee Rating

Amber was wonderful to work with. This was my first experience with the Otto Service Department. From the moment I scheduled my appointment online til the moment I walked out the do More

by contok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon

Feb 03, 2026

Otto Cadillac responded

We are so glad you enjoyed working with Amber and the team — and love your clean car! Thank you for the 5-star review from all of us at Otto Cadillac.

February 01, 2026

Dealership Rating
Employee Rating

Everyone is fantastic there! They treat you with respect and are very friendly and extremely knowledgeable. I More

by Ange1
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 03, 2026

Otto Cadillac responded

Thank you for sharing your review of Otto Cadillac! We appreciate your feedback on our friendly and knowledgeable team. See you next time!

January 30, 2026

Dealership Rating
Employee Rating

Fast thorough did warranty work good price Amber is very good professional and friendly . More

by lustralite
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 02, 2026

Otto Cadillac responded

We are so happy that our Otto Cadillac team delivered an excellent experience. Amber will appreciate your kind words. Thank you for your kind words!

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