Amber Young | Page 76

Dealership is clean, the service personnel are courteous and are always willing to assist in any way and are always willing to assist in any way More

by Dlaurey Verified Customer Verified Customer

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free oil change expired and was charged when I was on the telephone when making the appointment it would be free. Had the girl double check because if I had to at I would not have driven an hour one way the telephone when making the appointment it would be free. Had the girl double check because if I had to at I would not have driven an hour one way. The girl double checked and assured me it was still covered. Haha I got charged! Poor business practice. Complete turn off. I am upset about the whole thing. The manager should have covered it and apologized for the mistake. More

by labandsaintlover Verified Customer Verified Customer

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Service at Otto is always good. I normally give 5 stars butt the oil change and tire rotation on my car took over 1 1/2 hours to complete. I did have an appointment so I had anticip I normally give 5 stars butt the oil change and tire rotation on my car took over 1 1/2 hours to complete. I did have an appointment so I had anticipated a much quicker turn around. More

by rebecca.santorelli Verified Customer Verified Customer

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Very professional. Went above and beyond to take care of my concerns. Was very pleased with outcome Went above and beyond to take care of my concerns. Was very pleased with outcome More

by nickuzzo32 Verified Customer Verified Customer

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Outstanding service department. Got me in right away, not truly knowing the issue. Completed a diagnostic of the issue, updated the computer memory, oil change and a car wash with Got me in right away, not truly knowing the issue. Completed a diagnostic of the issue, updated the computer memory, oil change and a car wash with interior vacuuming. All within 1 1/2. Highly recommend More

by RBolger Verified Customer Verified Customer

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Promp, courteous and excellent at explaining what needs to be done. As it is with all dealers, the cost of service is way too high. I leave my credit cards home because when I drive by a dealer I fear my c to be done. As it is with all dealers, the cost of service is way too high. I leave my credit cards home because when I drive by a dealer I fear my credit card will somehow get charged a minimum of $500. More

by jnardoci12 Verified Customer Verified Customer

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Not happy with the dealership but the service was very good. Amber was excellent at taking care of my needs. good. Amber was excellent at taking care of my needs. More

by senatorlou Verified Customer Verified Customer

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Been waiting almost 2 weeks for Amber to get back to me on ordering parts for my Saturn Sky Redline. I have called twice asking for a simple callback for a status update if parts were ordered, can’t get pa on ordering parts for my Saturn Sky Redline. I have called twice asking for a simple callback for a status update if parts were ordered, can’t get parts or what. No callback. I will have to call for a 3rd time. This is not like Otto at all. More

by psomers Verified Customer Verified Customer

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I have been a customer of Otto Cadallic for 9 years. The entire staff, from the owner to the service dept are the Best. The entire staff, from the owner to the service dept are the Best. More

by vevan62 Verified Customer Verified Customer

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Best service I’ve ever received from a dealership. I was completely kept up to date with what was happening with my car I was completely kept up to date with what was happening with my car More

by mmenard2133 Verified Customer Verified Customer

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