Amiee Govea | Page 2

Very accommodating, friendly service, great customer service always provides detailed information regarding the work needed. service always provides detailed information regarding the work needed. More

by OFCEDILLO Verified Customer Verified Customer

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Kasey with a K insisted that I do a review right in front of him. I did, but I deleted that one and made a new one. This was the worst car buying experience I’ve ever had. I was looking for a white Rogue SV of him. I did, but I deleted that one and made a new one. This was the worst car buying experience I’ve ever had. I was looking for a white Rogue SV with FWD. He said all that was available was AWD. He showed me a gray one and said that he would get the price right for me if I would take the gray. I told him I wanted the upgraded mirror that has the garage door opener. He said it was not available on the SV model. My daughter was with me to buy a car as well. Turns out her SV has it on hers. When I got home, after my purchase, I looked on the website and saw that there was a gray one available with the upgraded mirror. There was also a white one with FWD. The whole time he had an attitude. And don’t even get me started on what he was wearing with his xxxxxxx showing. After my daughter and I purchased our cars we got in and drove off. He never showed us anything about the cars, never told us about the four free oil changes, nothing. I still don’t understand why he was asking about financing, our place of employment, what our salary was, etc. This is financings job and none of his business. Gus in financing was super nice. Tip-when you know your customer is on their way, get the cars brought around to the front and have the air conditioning running when it’s 95° outside. I addressed these issues with Shawn, the general manager, he asked me what he could do to make it right. He was helpful, but at the same time it’s hard to believe that Kasey has been there for years and his unprofessional wardrobe has not been addressed. I do know that another couple did address it about the same day I was there. I took my car back for window tint, and the service department was outstanding. Shout out to Najee and Aimee. It’s because of them that I will return. More

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Service was very good,understood my problem with vehicle ,checked vehicle for safety maintenance,went over options that were needed for my truck ,checked vehicle for safety maintenance,went over options that were needed for my truck More

by YVETTE6906 Verified Customer Verified Customer

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Rolando is a great communicator. I appreciate the texts keeping me informed. Thank you for taking such good care of me and my Rogue!!! I appreciate the texts keeping me informed. Thank you for taking such good care of me and my Rogue!!! More

by RLCLINTON Verified Customer Verified Customer

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Kasey With a K was not the greatest experience. He was very brash and somewhat pushy. He eventually did get me the deal I wanted, but he also took my phone to start the financing process and didn't He was very brash and somewhat pushy. He eventually did get me the deal I wanted, but he also took my phone to start the financing process and didn't fully explain all the features of the car. However, Gus in financing and the manager Sean were very helpful. All the folks in the service department are also very friendly and knowledgeable. Just be careful about which salesperson you work with. More

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Friendly staff, service completed in a timely manner, with awesome communication throughout the whole experience. Will continue to get my car serviced here. with awesome communication throughout the whole experience. Will continue to get my car serviced here. More

by Beattyanna Verified Customer Verified Customer

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Yamet and Amiee always provide outstanding service at Baker Nissan. I love the inspection videos, they respect my time, and the quality of work is always excellent. Their professionalism and communicatio Baker Nissan. I love the inspection videos, they respect my time, and the quality of work is always excellent. Their professionalism and communication keep me coming back. I wouldn’t trust my vehicle anywhere else! More

by CARLBAKER007 Verified Customer Verified Customer

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Everything was good, as far as the transactions. At the time I felt like I was getting a great deal compared to what I had just to find out the car I bought was a lesser level. But over all Everyth At the time I felt like I was getting a great deal compared to what I had just to find out the car I bought was a lesser level. But over all Everything good More

by ABUGUIA28 Verified Customer Verified Customer

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Rolando is great! He listens to you and helps you understand what needs to be checked. He keeps you updated with the progress and helps you decide what you can handle He listens to you and helps you understand what needs to be checked. He keeps you updated with the progress and helps you decide what you can handle. Yes, he tells you what needs to be done but understands that life happens and sometimes we have to prioritize things. More

by PSH52 Verified Customer Verified Customer

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The help me very much and do a very good job on my car I alway go to Baker Nissan alway go to Baker Nissan More

by DON-ALLEN1 Verified Customer Verified Customer

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