Amir Asadi | Page 20

Best ever Best new car buying experience ever!!!! I have owned a dozen new vehicles and never imagined such a positive experience. I would and will highly recom Best new car buying experience ever!!!! I have owned a dozen new vehicles and never imagined such a positive experience. I would and will highly recommend. More

by GRESMARS Verified Customer Verified Customer

Print

Very helpful Found the truck I wanted at a great price. Added some accessories with no problems. Loaned me a truck while finishing with mine. Great salesmen and se Found the truck I wanted at a great price. Added some accessories with no problems. Loaned me a truck while finishing with mine. Great salesmen and service More

by CKLEE0 Verified Customer Verified Customer

Print

I'm on the fence My family and I are loyal customers to Murray Ford and service. I have had a less-than-desirable Experience the last two times I have had service. At My family and I are loyal customers to Murray Ford and service. I have had a less-than-desirable Experience the last two times I have had service. At my last service I chose to also get my rear brakes replaced. I was overcharged on the labor. On my most recent visit, I authorized two procedures to be done, and 3 were done. I was charged for all three. The good news is, the supervisors of the service department took care of the overcharge without hesitation. I'd like to think it was an honest mistake, but either way, I appreciate the quick response and service recovery that was offered. Another issue that I was having was a slow leak in one of my tires. I was told that there was a small nail too close to the sidewall to patch. I took my car today to get a second opinion regarding the patch. The nail was actually found to be about half an inch from the center tread of the tire. I visualized it myself. I'm very thankful that I did not buy a new tire and I got a second opinion. I am on quite the emotional rollercoaster with Murray Ford service center at this time. Thank you to Amir for your help regarding this matter. More

by ALC224 Verified Customer Verified Customer

Print

Price changed Price of vehicle changed after we showed up with a check from the bank. The bank even spoke to one of the managers 2 days before we drove almost 2 hou Price of vehicle changed after we showed up with a check from the bank. The bank even spoke to one of the managers 2 days before we drove almost 2 hours to get there. So we had to go find it somewhere else that was cheaper and kept their word. More

by Fed up with buying a car Verified Customer Verified Customer

Print

AMAZING! If you’re looking for a stress free dealership this is the one! I personally worked with Shane, Amir and Rick and they were all amazing. They made the If you’re looking for a stress free dealership this is the one! I personally worked with Shane, Amir and Rick and they were all amazing. They made the experience so wonderful for me, they never pressured me into buying a car I couldn’t afford and made sure I got into a car that was both realiable and safe! Such awesome people to buy from and all around wonderful. I would HIGHLY recommend. More

Print

If you are in the market for a car these are the guys I had located a car at a dealer out of town. Rick, Brian and the rest of the Murray staff dealer traded for the truck and within 24 hours I took deliv I had located a car at a dealer out of town. Rick, Brian and the rest of the Murray staff dealer traded for the truck and within 24 hours I took delivery. They swapped my rims and bed cover and gave me a very fair number on my trade. Great service great people and everything you would expect from a dealer that wants repeat business and referrals. More

Print

Made it happen Amir was extremely understanding and understood how frustrated I was after trying to purchase a vehicle for 3 days. He asked for just 5 mins of my tim Amir was extremely understanding and understood how frustrated I was after trying to purchase a vehicle for 3 days. He asked for just 5 mins of my time and it was well worth it. The professionalism was top shelf. Made a potential negative experience into one of triumph. Thank you for taking the time to put in some extra work to get me in my new vehicle. As a representative of Murray Ford, you sir, set a fine example. Thanks again, your effort is greatly appreciated. More

Print

Never Murray Ford!!!! I went to this dealership in February of 2016 to purchase my first and last Ford vehicle. When I went I had perfect credit and a score over 800. Today I went to this dealership in February of 2016 to purchase my first and last Ford vehicle. When I went I had perfect credit and a score over 800. Today thanks to Murray Ford, Fords and Ford Motor Credit I no longer have perfect credit, a credit score near 800 or the Ford truck. After having Ford Motor credit pushed on me by the sales manager verses using my bank (Vystar) I decided to let them run the loan with Ford Motor Credit. I waited for my invoice to make my first payment ....after some time and no invoice I finally called Ford Motor Credit who then told me that I was late on my payment. After explaining that I didn't get an invoice, no account number, no address to send payment he simple said no issue just make you payment now by phone for an additional charge. NO! Send me my invoice and do it on time. Mailed check the next day. Got concerned when no invoice showed up the next month so at this point I have had 6 people tell me how Ford Motor Credit messed up their credit..... so I got worried and decided rather than take a chance I would send them the balance...pay it off ....54,000.00 paid......done. Paid off within 3 months of purchasing it. One year later the truck shuts off in the middle of Hwy 40. No warning, no issues, just going down the road and shuts off. Almost caused a major wreck and it's 90° hottest day we had in 2017 at that point and I can actually see Murray Ford from where I set....like half a mile if that. I call the ford place explain my situation and the fact that they should be able to see me from where they are....they tell me they can't help me that I have to call a service number 😓😤....really? Joke right? Nope!!!!! 😤😤😤😤😤😤😤 So I call....they will have a tow truck come as soon as one can come get me....after I answer many silly almost survey questions 😤😤😤😤😤. I set.....1 hour. So as soon as my truck got fixed under warranty.....I traded it..... Done! Never again Murray Ford or Ford vehicle. Then I find they have posted a ding OVER 30 days late on my credit. After calling Mr. Murray, Ford Motor Credit and talking with Murray Ford in Kingsland trying to get it corrected....no one will help and basically tell me my problem. So if you just feel the need to take a chance on a vehicle and buy a ford don't do it from a Murray Ford, never ever use Ford Motor Credit and do not believe ALL the positive reviews on here. Small town life. Good Luck & God Bless! More

Print

A perfect match Shane was awesome and helpful. He helped me decide my car for the next 5-10 years. I was deciding between a mustang and a F150. Although I was torn, S Shane was awesome and helpful. He helped me decide my car for the next 5-10 years. I was deciding between a mustang and a F150. Although I was torn, Shane explained the pros and cons of each vehicle. In the end, the F150 that Amir picked out for me was the no brainer. More

Print

Great Deal! It was definitely worth the drive from Jacksonville. Everyone was very helpful and courteous. They all worked with me to find the vehicle that meet It was definitely worth the drive from Jacksonville. Everyone was very helpful and courteous. They all worked with me to find the vehicle that meet and exceeded all of my requirements and desires. More

Print