Amit Johari | Page 13

John was patient and accommodating. I test drove three cars from the lot before finding the right one. Once I made my selection, the process was easy and comfortable. Pete was very informative about warra cars from the lot before finding the right one. Once I made my selection, the process was easy and comfortable. Pete was very informative about warranties and service contracts. I never felt pressured. I will recommend TAJ to all of my friends and relatives, and when the time comes I will shop TAJ first. More

by fswind Verified Customer Verified Customer

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Excellent customer service! Quickly recognize client needs. Doing more than expected. Very reliable and respectful. Good work. I would recommend TajAuto to everyone . Thanks! needs. Doing more than expected. Very reliable and respectful. Good work. I would recommend TajAuto to everyone . Thanks! More

by Nissan Verified Customer Verified Customer

Helpful 5

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Need to develop better communication and maintenance structure. After purchasing the vehicle, I had to return too many times for supposed checked and potential issues. structure. After purchasing the vehicle, I had to return too many times for supposed checked and potential issues. More

by Queen Verified Customer Verified Customer

Helpful 1

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Great service. The team and manager went above and beyond to help me get into the car I wanted. The sales rep that helped me, Christopher was outstanding, knowledgeable and so helpful! to help me get into the car I wanted. The sales rep that helped me, Christopher was outstanding, knowledgeable and so helpful! More

by ACEJMM Verified Customer Verified Customer

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Not a bad place, very busy. I seen a jeep that I was interested in and approved that night! Good place I would go there again. interested in and approved that night! Good place I would go there again. More

by SHELLYFILAN Verified Customer Verified Customer

Helpful 1

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Great selection of clean well maintained used cars at extremely fair prices. extremely fair prices. More

by MATTHEWREHRIG Verified Customer Verified Customer

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On April 24t, 2021 I bought a 2013 Volkswagon Jetta from Yaman. It breaks down May 5th. They take it to Star and say the transaxle needs to be replaced. I get the car back and it breaks down again on May 10 Yaman. It breaks down May 5th. They take it to Star and say the transaxle needs to be replaced. I get the car back and it breaks down again on May 10th. I am too far to have it towed to Taj or Star so we agree to let a Volkswagon specialist in Ephrata look at it. I was thankful that a 3rd party was going to look because at this point I don't trust their work and a phone call from Auto Werks confirmed my suspicion as they had me come in and look at what had happened. The new transaxle was installed incorrectly and completely missing pieces. The damage this time was much worse as a piece hit the transmission and actually cracked the trans. Amit and Matt said they would pay if the price wasn't too much which didn't matter to me as it was their fault to begin with. Auto Werks specializes in Volkswagon, Audi, etc. so I am going to take an experts word over another mechanic to begin with but the fact that I haven't been told a single true statement from anyone at Taj or Star just solidifies my decision. So now the car is sitting at Auto Werks but I am still waiting for Taj/Star to pay them for the work they promised to pay for. In the meantime I can not get a hold of anyone at Taj or at Star. I am told I will get a call back and never receive any calls. My father has tried to call and has gotten the runaround as well. At least he found out before he bought my sister a car as we were both getting them for our birthdays, mine was just a couple months earlier. If they had taken care of this issue the right way he still would have gotten her a car from them because they have one she likes on their lot and it would show that they stand behind what they sell. Now we see why. I wouldn't recommend standing anywhere near any of their cars. I would not recommend anyone going here for anything other than directions to any other dealership. If 0 stars was an option I would still look for something lower. They only got 1 because otherwise I wouldn't be able to even review them. I would not recommend them to my worst enemy. Sorry guys, we tried to work with you but when you are a shade company people will talk. Buyer Beware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by Jay Verified Customer Verified Customer

Helpful 1

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Great sales person, annoying that they sold a vehicle without a clear title that required multiple trips to Dealer and motor vehicle to resolve. Days wasted trying to register the vehicle and money spen without a clear title that required multiple trips to Dealer and motor vehicle to resolve. Days wasted trying to register the vehicle and money spent to fix what the dealership should have corrected before selling the vehicle. If they can’t show you the title than walk away as it will cost you to correct… More

by Concerned Buyer Verified Customer Verified Customer

Helpful 0

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Very pleased with them. My daughters first car purchase and they made it very pleasant for her. I just watched to make sure that she wasn’t getting screwed and she wasn’t. The staff were all courteous and and they made it very pleasant for her. I just watched to make sure that she wasn’t getting screwed and she wasn’t. The staff were all courteous and friendly. They didn’t try add useless extras. I would recommend them to anyone. Thanks to all their employees for an easy purchase for a great car. Very happy More

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Was very friendly sadly i got COVID i wanted to trade in my car with the 3 day policy but that’s when i went into quarantine so i didn’t have the chance unfortunately my car with the 3 day policy but that’s when i went into quarantine so i didn’t have the chance unfortunately More

by giovannigines01 Verified Customer Verified Customer

Helpful 1

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