Amy Carpenter
Amy Carpenter at Manly Honda
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Amy Carpenter | Page 2

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.3
94 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

4.3

94 Reviews

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94 Reviews of Amy Carpenter

December 26, 2023

Dealership Rating
Employee Rating

Pleasant, professional, friendly, timely. .. All good???? ... ... ... ... ... ... ... ... ... More

by doris.madarang
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 25, 2023

Dealership Rating
Employee Rating

Very friendly and helpful I have consistently received great service from Manley Honda in Santa Rosa. More

by BAUMANWELLNESS
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 21, 2023

Dealership Rating
Employee Rating

Very different from other dealerships I have gone too. Very poor customer service. Customer service agent I had needs more training. More

by marypcrn
Recommend Dealer
No

Other Employees Tagged: Amy Carpenter

Dec 21, 2023

Manly Honda responded

Hi marypcrn, Thank you for visiting Manly Honda. We greatly appreciate your continued support. I am sorry we could not live up to basic customer service needs. I want to look into your experience and follow up with you. I am unable to find any vehicles under marypcrn. Is there an invoice number I can reference and get back to you? The last thing I want is for other customers to experience such a situation as yours. Our goal was to provide a five-star experience, and we failed. I apologize again for the experience and look forward to hearing from you soon. You may also reach me at 707-535-1163 or jrocha@manlyauto.com. We appreciate your business and look forward to collaborating to help us be the best. Warm Regards, Jose Rocha Customer Experience Service Drive Manager ❄️

December 20, 2023

Dealership Rating
Employee Rating

I was waited on quickly. The wait time for my vehicle wasn't too long. The video of my car maintenance was a nice touch. More

by LSO
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 18, 2023

Dealership Rating
Employee Rating

I couldn’t be anymore grateful and satisfied with the service, selection, diversity, and level of understanding with the staff. Everyone was pleasant, friendly, and treated me with genuine kindness and w More

by Adriana93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Manly Honda responded

Adriana93, We value you, your feedback, and your business. Thank you for taking a moment to share it! We look forward to your next visit for sales and service. Happy Holidays! Your Manly Honda Team!

December 17, 2023

Dealership Rating
Employee Rating

I have always had my car serviced at Manly Honda and they have always treated me as a VIP More

by skydiver9750
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 13, 2023

Dealership Rating
Employee Rating

Prompt, polite, quality service Professional staff. Very knowledgeable of the cars and service. Prompt service and a friendly environment. More

by MISSCQUINN
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 08, 2023

Dealership Rating
Employee Rating

Fast and easy Good customer service Fast, easy and good customer service Wonderful, beautiful, excellent, job well done. Is that good enough for you? More

by vcabalsi
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 04, 2023

Dealership Rating
Employee Rating

I had engine light come on. They were pretty quick to diagnose the problem.. part I need is on back order. Was told to expect a call the following week .. it never came. I calle More

by KIMBERLEE.J.SULLIVAN
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

November 29, 2023

Dealership Rating
Employee Rating

Nice friendly and helpful staff. The check in was fast as well as the check out More

by everashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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