Pleasant, professional, friendly, timely.
.. All good???? ... ... ... ... ... ... ... ... ...
.. All good???? ... ... ... ... ... ... ... ... ...
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by doris.madarang
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Carpenter
Very friendly and helpful I have consistently received
great service from Manley Honda in Santa Rosa.
great service from Manley Honda in Santa Rosa.
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by BAUMANWELLNESS
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Carpenter
Very different from other dealerships I have gone too.
Very poor customer service. Customer service agent I had needs more training.
Very poor customer service. Customer service agent I had needs more training.
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by marypcrn
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Carpenter
Dec 21, 2023 -
Manly Honda responded
Hi marypcrn,
Thank you for visiting Manly Honda. We greatly appreciate your continued support.
I am sorry we could not live up to basic customer service needs.
I want to look into your experience and follow up with you. I am unable to find any vehicles under marypcrn.
Is there an invoice number I can reference and get back to you?
The last thing I want is for other customers to experience such a situation as yours. Our goal was to provide a five-star experience, and we failed.
I apologize again for the experience and look forward to hearing from you soon.
You may also reach me at 707-535-1163 or jrocha@manlyauto.com.
We appreciate your business and look forward to collaborating to help us be the best.
Warm Regards,
Jose Rocha
Customer Experience Service Drive Manager ❄️
I was waited on quickly.
The wait time for my vehicle wasn't too long. The video of my car maintenance was a nice touch.
The wait time for my vehicle wasn't too long. The video of my car maintenance was a nice touch.
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by LSO
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Carpenter
I couldn’t be anymore grateful and satisfied with the
service, selection, diversity, and level of understanding with the staff. Everyone was pleasant, friendly, and treated me with genuine kindness and w
service, selection, diversity, and level of understanding with the staff. Everyone was pleasant, friendly, and treated me with genuine kindness and with humane courtesy. Amy, Denise, Sean, Jhaylyn, Justin, Scott, Jose, & Shayla: the most hardworking and diligent people/team I have met and worked with. Thank you !
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by Adriana93
Dec 18, 2023 -
Manly Honda responded
Adriana93,
We value you, your feedback, and your business. Thank you for taking a moment to share it! We look forward to your next visit for sales and service.
Happy Holidays!
Your Manly Honda Team!
I have always had my car serviced at Manly Honda and they
have always treated me as a VIP
have always treated me as a VIP
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by skydiver9750
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Carpenter
Prompt, polite, quality service Professional staff.
Very knowledgeable of the cars and service. Prompt service and a friendly environment.
Very knowledgeable of the cars and service. Prompt service and a friendly environment.
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by MISSCQUINN
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Carpenter
Fast and easy Good customer service Fast, easy and good
customer service Wonderful, beautiful, excellent, job well done. Is that good enough for you?
customer service Wonderful, beautiful, excellent, job well done. Is that good enough for you?
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by vcabalsi
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Carpenter
I had engine light come on.
They were pretty quick to diagnose the problem.. part I need is on back order. Was told to expect a call the following week .. it never came. I calle
They were pretty quick to diagnose the problem.. part I need is on back order. Was told to expect a call the following week .. it never came. I called back after 2.. still haven't heard
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by KIMBERLEE.J.SULLIVAN
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Carpenter
Nice friendly and helpful staff.
The check in was fast as well as the check out
The check in was fast as well as the check out
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by everashley
Verified Customer
Verified Customer
Service Price Transparency