Amy Mansfield
Amy Mansfield at Sands Chrysler Jeep Dodge RAM
Refer Me

Amy Mansfield | Page 3

Service Advisor

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

Contact Me
4.8
251 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

19 yrs, 4 mos

4.8

251 Reviews

Write a Review

251 Reviews of Amy Mansfield

April 10, 2024

Dealership Rating
Employee Rating

Purchased my 7th vehicle from Sands. Always a smooth and easy process. Great dealing with a company that puts customers first. More

by gary@milfordei.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Vendetti

Apr 17, 2024

Sands Chrysler Jeep Dodge RAM responded

We truly value your loyalty to Sands Chrysler Jeep Dodge. It's rewarding to hear that our company and process consistently meet your expectations. Thanks for sharing this positive experience with others.

April 04, 2024

Dealership Rating
Employee Rating

understaffed, under pressure impacting your customer base due to no follow up, no alignment, no communication despite several attempts and requests to speak with someone . . . however, they will try to sell More

by carboforce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray McKnight, Larry Wildemore

Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

Hello, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to speak with you about the experience you have shared and the feedback in regard to our Service Team. Would you please provide me with your preferred contact information so we can discuss this further? Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Apr 13, 2024

carboforce responded

Dave, I don’t believe we have anything to discuss since this is not my first bad experience nor the first time someone “promised” to try and rectify the situation which is my biggest concern . . . The Jeep continues to have issues and has been serviced several times in the past 9 months at your dealership (IE: fog lights don’t work and it’s not bulbs, check engine light continues to come on, currently engine is bogging and whining). 70k miles bought brand new from Sands, always serviced by Sands, routine and maintenance done there. My contact information is up to date in your files! If someone was truly concerned they would return my calls, emails, message to several staff members. The only time I’ve received a call is to sell me a vehicle! No thank you. Out this weekend looking for something different.

April 04, 2024

Dealership Rating
Employee Rating

Jon with financing and bo with sales were great, super helpful! Very much appreciated the effort and hardworking on bith fronts. More

by marcloeffler523
Recommend Dealer
Yes
Apr 17, 2024

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that our team at Sands Chrysler Jeep Dodge was able to provide a great finance and sales experience for you. We appreciate your kind words. Thank you.

April 04, 2024

Dealership Rating
Employee Rating

I was very pleased with the service & efficiency of the dealership & the courteous attitude of Amy. She was very helpful & knowledgeable. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear you received efficient service from our team at Sands Chrysler Jeep Dodge. Amy's knowledge and courtesy are key components in ensuring your satisfaction. Thank you for the kind words.

March 30, 2024

Dealership Rating
Employee Rating

yeah everything was fine I really hate writing reviews it is VERY annoying Thanks have a great day More

by stevenlaine
Recommend Dealer
Yes
Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We appreciate your five-star rating and taking the time to write this review for Sands Chrysler Jeep Dodge. Thank you again and take care.

March 25, 2024

Dealership Rating
Employee Rating

Took Jeep in for annual inspection. Alignment also required... was able to be completed during same appointment. 👍 More

by ray.viohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We're glad your Jeep's inspection and alignment was completed conveniently at Sands Chrysler Jeep Dodge. When you need more such services, we'll be ready to help out.

March 25, 2024

Dealership Rating
Employee Rating

James was great! He knew what I wanted and was honest/upfront about pricing. He was respectful of our time and was able to close the deal quickly. Best car salesman I More

by Spenn8988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McBrearty

Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that our team offered you an efficient car buying experience at Sands Chrysler Jeep Dodge. It's encouraging to know you found the quality of their honesty and respect worthwhile. Thanks for your kind endorsement.

March 22, 2024

Dealership Rating
Employee Rating

My Jeep was in for a recall repair. The dealership was great about communicating when the replacement parts were available and got me scheduled for the repair with no hassle. Dropped m More

by edonaldson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear about your good experience, especially regarding the recall repair of your Jeep at Sands Chrysler Jeep Dodge. We always prioritize effective communication and hassle-free service. Thanks for sharing.

March 22, 2024

Dealership Rating
Employee Rating

Amy was great, as is everyone at Sands Chrysler Jeep Dodge RAM. The great service and honesty is what makes me return time after time. You have to trust who you take your car to - and I definitely tru More

by unclealton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Allen

Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

It's good to hear about your positive experience with our team at Sands Chrysler Jeep Dodge RAM. Trust between us and our customers is crucial, so we're pleased to learn that you feel this way. Thank you for your loyalty and trust over the years.

March 20, 2024

Dealership Rating
Employee Rating

my vist for a recall item was plesant as far as amy keeping me informd of the progress however ween i cheked the work the next day i found three of the four bolts requared apered to be only hand tigh More

by djnoblit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

Thank you for your review and for allowing us to take care of your vehicle. Please feel free to call us if you would like to further discuss your recall visit. We value your business here at Sands Chrysler Jeep Dodge.

Dealership Inventory (211 Vehicles)

used 2021 Ford Explorer car, priced at $28,783
2021 Ford Explorer
used
Black exterior
Automatic
Four-wheel Drive
used 2023 Jeep Grand Cherokee 4xe car, priced at $57,268
2023 Jeep Grand Cherokee 4xe
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
used 2016 Lexus RX 350 car, priced at $25,590
2016 Lexus RX 350
used
Blue exterior
Automatic
All-wheel Drive
used 2021 Hyundai Tucson car, priced at $20,990
2021 Hyundai Tucson
used
Black Noir Pearl exterior
Automatic
All-wheel Drive
used 2020 Jeep Renegade car, priced at $19,995
2020 Jeep Renegade
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
used 2021 Jeep Grand Cherokee car, priced at $36,880
2021 Jeep Grand Cherokee
used
Pacific Blue Clearcoat exterior
Automatic
Four-wheel Drive