Amy Ott | Page 9

Best service center! Amy is excellent and focused on helping the process run smoothly. Can’t get better than Matt Jeffrey and Rick Fuentes, and to top it off Sean makes t Amy is excellent and focused on helping the process run smoothly. Can’t get better than Matt Jeffrey and Rick Fuentes, and to top it off Sean makes the team complete. Niello Volvo a family kinda place. More

by WESTLAKEJACQUELINE Verified Customer Verified Customer

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Outstanding, attentive, service from sales to servicing. Amy in service, although busy, is responsive to everyone and makes everyone feel like they’re the only customer. Brian in sales, listens and isn’t a Amy in service, although busy, is responsive to everyone and makes everyone feel like they’re the only customer. Brian in sales, listens and isn’t a hard-sell type of person. More

by NHSKI100 Verified Customer Verified Customer

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Niello Volvo always goes above and beyond in customer service, they are a joy to work with. service, they are a joy to work with. More

by LITTLESISBE Verified Customer Verified Customer

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Amy was an absolute rockstar! I called in desperate for help while on a family road trip and Amy saved our vacation. She calmly asked a few questions to assess and troubleshoot I called in desperate for help while on a family road trip and Amy saved our vacation. She calmly asked a few questions to assess and troubleshoot the issue we were having, quickly determined it was likely a problem with the oil trap, ordered the parts and squeezed us into the schedule. So thankful for her help and cant give enough praise for how she handled our case and got us back on the road. Thank you for all your help Amy, we are so grateful. Cheers! More

by MIKESPIEGL Verified Customer Verified Customer

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Knowledgable, efficient and friendly is a combination the can't be beat. Thank you to the Service department, you can't be beat. Amy is a great service advisor; give her a raise! can't be beat. Thank you to the Service department, you can't be beat. Amy is a great service advisor; give her a raise! More

by BUCKEYDL Verified Customer Verified Customer

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Excellent valet service. The repair was fast with a final report. Communication was the best. I highly recommend them. The repair was fast with a final report. Communication was the best. I highly recommend them. More

by ROSEMARY.RALSTON Verified Customer Verified Customer

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Amy and Matt are always great to see at the service dept, friendly and welcoming. Amy is my to go to person and has always been upfront and helpful. Couldn’t ask for anyone better to help me. friendly and welcoming. Amy is my to go to person and has always been upfront and helpful. Couldn’t ask for anyone better to help me. More

by DSANCH Verified Customer Verified Customer

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We've always had great service from Amy, who helps us to feel that personal touch. She listens and takes down our concerns accurately for the repair team. feel that personal touch. She listens and takes down our concerns accurately for the repair team. More

by DEB MARCUS Verified Customer Verified Customer

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Very good service. They all seemed very helpful. I love my Volvo. The only car I will drive. They all seemed very helpful. I love my Volvo. The only car I will drive. More

by julie.henne Verified Customer Verified Customer

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These folks are world class! I would not even think about going anywhere else. Thank you to the crew at Niello Volvo for the great experience! I would not even think about going anywhere else. Thank you to the crew at Niello Volvo for the great experience! More

by WDEAN1980 Verified Customer Verified Customer

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