Amy Ott
Amy Ott at Niello Volvo Cars Sacramento
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Amy Ott | Page 2

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
101 Reviews
5.0

101 Reviews

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101 Reviews of Amy Ott

May 04, 2024

Dealership Rating
Employee Rating

The staff are always amazing. Amy goes over and above to accommodate her customers. Never have an issue getting my vehicle in.... Even in an emergent situation. More

by DIYQUEEN430
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 04, 2024

Dealership Rating
Employee Rating

Efficient and knowledgeable. Great customer service and helpful advice with updates about the vehicle regularly More

by AGONG
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 06, 2024

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 30, 2024

Dealership Rating
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My service was great as always and my service advisor was awesome as always too. More

by christispreached
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes, Matthew Jeffery

May 01, 2024

Niello Volvo Cars Sacramento responded

Chris, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 30, 2024

Dealership Rating
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Always a pleasure to visit the dealership, eater for service or questions about my vehicle. Everyone is always friendly and eager to help. Let's face it, the vehicle is smarter than I, and Amy is always More

by ARSON951
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 01, 2024

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 27, 2024

Dealership Rating
Employee Rating

All the folks at Niello are great. They are pleasant, professional and answer any questions you may have. It's low key atmosphere and pleasant to be there whether waiting for quick More

by BEANPAWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 25, 2024

Dealership Rating
Employee Rating

I gave Volvo service because I think they are honest and have my car wash after. Also, Amy Ott is a big part why I like to take my car to Volvo service, She is very nice and a good listener to my concerns More

by LQALEJANDRIA
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 25, 2024

Dealership Rating
Employee Rating

Professional, thorough and courteous service by the front desk crew and technicians. Thank you Niello Volvo Cars Sacramento. More

by nader_shahcheraghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

Apr 26, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

Dealership Rating
Employee Rating

Excellent customer service from Amy Ott, she clearly communicated the process and timeline for servicing my XC-60. Thank you! More

by RPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Niello Volvo Cars Sacramento responded

We are very happy to hear that Amy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

Dealership Rating
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Amy with the service department is friendly, professional, and easy to work with. Thank you! More

by JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Niello Volvo Cars Sacramento responded

Thank you for the kind words for Amy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 23, 2024

Dealership Rating
Employee Rating

Service Dept. was very professional and accomadating. I had high expectations after dealing with Niello BMW for years. Niello Volvo stepped up and met the expectat More

by johnshook55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Tinoco

Apr 24, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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