Amy Petersen | Page 3

Service Advisor Brian Poteracki took care of my second key programming very happy with the time that it took to get it done, i will recommend AH Buick GMC to all my friends and family members. key programming very happy with the time that it took to get it done, i will recommend AH Buick GMC to all my friends and family members. More

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Ben did a great job. Still waiting for a part.There was grease left above the handle grip inside car. Amy was also great !! Still waiting for a part.There was grease left above the handle grip inside car. Amy was also great !! More

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Service was preformed in a timely and efficient manner. Service rep explained the problem and the solution. Service rep explained the problem and the solution. More

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I made my appointment to have the heated seat chip installed. I was taken right on time. Ben took care of me and was very helpful. installed. I was taken right on time. Ben took care of me and was very helpful. More

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Shelley, Vicki, and Amy ! !! What a GREAT GROUP OF PEOPLE! Couldn't be happier with my new car!! Great experience there. Super happy. Exceeded my expectations. Very helpful !! What a GREAT GROUP OF PEOPLE! Couldn't be happier with my new car!! Great experience there. Super happy. Exceeded my expectations. Very helpful finding my needs!! Thank you so much. Went over and beyond with customer service!! Totally professional hard working. More

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This service department is great and I will definitely be back in the future. Zaia kept me updated along the way and had everything done in a timely manner. back in the future. Zaia kept me updated along the way and had everything done in a timely manner. More

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I love that this is still a family owned business! Even though my vehicle is a "soon-to-be" classic, the Sullivan family's grand daughter Amy welcomed me with open arms. That was so awesome and apprec Even though my vehicle is a "soon-to-be" classic, the Sullivan family's grand daughter Amy welcomed me with open arms. That was so awesome and appreciated! The service experience was great, too. My main concern was that because the vehicle was a 15 year old Pontiac G6 Hardtop convertible that there were technicians still employed who had worked on this type of vehicle in the past and were familiar with it. They did not disappoint as they got my top working again and quickly. While it was explained to me that the problem was fixed it was also mentioned upon picking up the vehicle that more work may need to be done to it in the future. While no customer wants to hear that, I appreciated the honesty of the service advisor. I understand the reluctance to do a deeper analysis because parts might break during a more in-depth investigation, due the age of the vehicle. My only hope is that should any future servicing become necessary on the vehicle (especially the top and its operation), that I will be welcomed back as a valued customer, rather than as a liability. Thanks everyone for doing a great job! More

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Great service every time I go god bless those technicians hands they do amazing work always satisfied hands they do amazing work always satisfied More

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Chris and Amy took care of me right away came in for an oil change and it turned out to be free because I used my GM points. Take a vantage of the GM rewards, I will recommend this dealership to my friend oil change and it turned out to be free because I used my GM points. Take a vantage of the GM rewards, I will recommend this dealership to my friends and family members More

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Very happy with the service performed on my car Chris was very helpful and got me back on the road very helpful and got me back on the road More

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