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Amy Pickens
139 Reviews
My name is Amy Pickens Service Advisor for Germain Honda of Dublin. Having started in the automotive industry in 2010 I joined Germain in December of 2018 bringing with me a vast service background. Treating the customer as I want to be treated is my focus. I’m from Youngstown, OH and miss my family. The end of 2018 found our family relocating to the Columbus area. Matthew and I have two children Jackson and Brigid. When I’m away from the dealership I enjoy spending time with my family. If I were to be a superhero it would be Wonder Woman. Why not? I enjoy taking our boat out, and gardening. When our family escapes for vacation, Nashville is where I like to head. No one knows but I get nervous to speak in front of a crowd. My favorite Honda is the Pilot and I look forward to assisting you with the service of your favorite Honda.
Read moreDealership Experience
7 yrs, 5 mos
Industry Experience
15 yrs, 7 mos
Languages Spoken
Armenian
English
139 Reviews
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139 Reviews of Amy Pickens
August 27, 2020
Service was excellent! I wouldn’t want to work with anyone other than Amy Pickens, she kicks xxx and takes names!! Thanks Amy for the great work! anyone other than Amy Pickens, she kicks xxx and takes names!! Thanks Amy for the great work! More
by Rat tail
Other Employees Tagged: Jennifer Hess, Ryan Kennedy , Troy Almanson
August 26, 2020
You guys do a great job! The experience in the service dept. is great. You pull in for your scheduled appointment, stand by your car (by the way the garage is spotless, no clutter - white and shinny) and dept. is great. You pull in for your scheduled appointment, stand by your car (by the way the garage is spotless, no clutter - white and shinny) and someone is there right away to direct you. I met with Amy Pickens, extremely friendly, and knowledgeable. She reviewed with me all that was to be done to the car and was even able to find me some discount! The job was set for a 3-3 1/2 hour window but, they were done in about 2 hours. This is the place to have your car SERVICED!! More
by MLY
August 25, 2020
My recent service visit was excellent as my previous visits have been for past several years. I appreciate the ease of scheduling and the entire process. In addition, Amy Pickens did a highly profession visits have been for past several years. I appreciate the ease of scheduling and the entire process. In addition, Amy Pickens did a highly professional job of explaining the work that needed done and. and was very courteous and prompt. More
by greenbuckeye
August 03, 2020
Service on 2020 CRV Hybrid Amy Pickens was my service rep. She did a good job keeping me posted on the process of my repair. Because of a needed part, the timeline was 6 days. S Amy Pickens was my service rep. She did a good job keeping me posted on the process of my repair. Because of a needed part, the timeline was 6 days. She arranged for a loner auto for that time period. which was appreciated. More
by Namastay
Other Employees Tagged: Troy Almanson
August 01, 2020
Ryan Kennedy was a great help My service was good and the dealership was redesigned nicely. Felt comfortable and safe And Amy Pickens helped me with my appointment scheduling. S My service was good and the dealership was redesigned nicely. Felt comfortable and safe And Amy Pickens helped me with my appointment scheduling. Service was prompt More
by dian6216
Other Employees Tagged: Ryan Kennedy
July 23, 2020
July 20, 2020 Scheduled Service I was greeted by Amy Pickens who introduced herself and welcomed me. She promptly recorded mileage etc and we went to her work station. My maintenance I was greeted by Amy Pickens who introduced herself and welcomed me. She promptly recorded mileage etc and we went to her work station. My maintenance minder was B1. Amy reviewed with me what should be done and made sure I had no questions.I agreed to her recommendations and proceeded to the waiting area. Amy was very courteous and made me feel welcome. More
by mjprsr
July 22, 2020
Amy Pickens was very helpful and listened to my frantic concerns! When dash lights unexpectedly pop on, it’s always a little scary. Amy helped ease my worry and listened to all my concerns for my vehicle. concerns! When dash lights unexpectedly pop on, it’s always a little scary. Amy helped ease my worry and listened to all my concerns for my vehicle. She was very clear and honest about the situation of my vehicle. More
by bro.ginger
July 21, 2020
Any Pickens was our point of contact. Easy process and work complete well in advance of expectations. Made appointment for early Saturday morning but dropped off Friday afternoon- car was ready before cl work complete well in advance of expectations. Made appointment for early Saturday morning but dropped off Friday afternoon- car was ready before close on Friday. More
by Dcook
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Pyrite Silver Metallic exterior
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All-wheel Drive
