Amy Ronan
Amy Ronan at Bourne's Auto Center

Amy Ronan | Page 7

Express Team

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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5.0
283 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

5.0

283 Reviews

Write a Review

283 Reviews of Amy Ronan

April 09, 2021

Dealership Rating
Employee Rating

I had a quick and easy buying experience and no one makes you feel pressured to buy something. Amy responded to my inquiry about the car quickly and I was able to test drive it the next day. Greg was very he More

by Jennmc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Saunders , Greg Cummings

Apr 11, 2021

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Greg, Amy, Shawn, and the rest of our team, and we look forward to working with you again. Mike Kelley General Manager

March 26, 2021

Dealership Rating
Employee Rating

It was a pleasure to purchase a car here. Thank you Jose M. for your help nice and accommodating. I found the perfect vehicle for me here. More

by Rgslhf10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Mead, Jose Molina

Mar 26, 2021

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jose and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

March 23, 2021

Dealership Rating
Employee Rating

Great experience, they were very responsive to my initial request,, reached out and set up an appointment to look at vehicles. They were very accommodating as I looked at more than one vehicle during the vi More

by jjeitler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Olson , Kevy Lima

Mar 23, 2021

Bourne's Auto Center responded

It's great to hear that Kevy was able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

March 22, 2021

Dealership Rating
Employee Rating

Made an appointment to see a specific vehicle. I was told they would have both similar vehicles ready for me. I show up at my appointment time, no one is able to help me, I stood outside for 30 mins waiting More

by ryguytpt
Customer Service
Friendliness
Recommend Dealer
No
Apr 06, 2021

Bourne's Auto Center responded

Ryan, I am incredibly disappointed we were unable to earn your business. Our team processed your refund on Monday per your request. When we emailed you understood that 2:00 on Saturday is our busiest time of the week and we cannot control people who just show up without an appointment. We do our best to balance all of that while attending to every customers needs and get them in and out within a timely fashion. I wish you the best of luck in your search for a pre-owned Jeep Wrangler. Mike Kelley General Manager

Apr 06, 2021

ryguytpt responded

Thanks for the reply. I have no issues with business being busy. It was how I was treated when I asked for a refund, and then the girl calling me personally after this review was posted and threatening me. That is where my issue is. Customer service goes a long way and that clearly did not happen here.

Mar 23, 2021

Bourne's Auto Center responded

Ryan, I am incredibly disappointed we were unable to earn your business. I will give you a call tomorrow and make sure your refund has been completed. If there is anything I can do to help with your search for a pre-owned vehicle I would be more than happy to help. I can be reached directly at 508-230-2903 or via email at mike@bournes.com. Michael Kelley GM

March 19, 2021

Dealership Rating
Employee Rating

Jose is an expert and knows his job very well, but most of all, he understands his customers very well. He knows what They need and not necessarily what they want, hence getting them the right vehicle for More

by Kimwaruhiu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jose Molina , Mike Bethoney

Mar 21, 2021

Bourne's Auto Center responded

Kim, Thanks for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that Jose was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

March 16, 2021

Dealership Rating
Employee Rating

The people here are very nice! Family oriented, no pressure, I felt like home, the process of purchasing our new vehicle was so nice and easy. Since I got there, the services was excellent, I went th More

by Fer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Saunders, George Mead, Jose Molina , Paul Sandler

Mar 17, 2021

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Jose, Paul, and our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

February 23, 2021

Dealership Rating
Employee Rating

Tori, George, and Trey at this place were amazing to work with. Process was quick and I had a new car to drive in 2 days. All the people that were there were nice and willing to help with getting me out of t More

by Aarondern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Machado, Tori Gourdin, George Mead , Trevon Hubbard

February 16, 2021

Dealership Rating
Employee Rating

Mario from the beginning was not just presentable but honest with his work and friendly through the whole process. I really appreciate to have done business with Bournes Auto Sales. Mario thank you agai More

by Alexcanales2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee, George Mead

February 11, 2021

Dealership Rating
Employee Rating

Great prices and great inventory. Trey was an awesome help, both my parents bought a car from him and I did through the first time buyers program. He made sure all the cars I wanted to test were ready on More

by ericmccauley4884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Olson , Trevon Hubbard

January 04, 2021

Dealership Rating
Employee Rating

Professional, highly efficient and will make sure you get the best value for your money and car. They make the loan process easy to understand. More

by zadsk18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Saunders, Tori Gourdin , Kris Tetreault

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