Alex was professional, knowledgeable, kind and very
patient. He worked hard to make sure he got us a fair price and a car we were happy with. Carlos in financing did a good job explaining our options a
patient. He worked hard to make sure he got us a fair price and a car we were happy with. Carlos in financing did a good job explaining our options and handling the registration of our vehicle.
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by holland0825
Verified Customer
Verified Customer
Other Employees Tagged:
Anas Lazaar
Sep 29, 2025 -
Greenway Kia West responded
Thank you for your 5-star review! We’re thrilled to hear that Alex provided a professional, patient, and knowledgeable sales experience, and that Carlos made financing and registration easy to understand. At Greenway Kia West in Orlando, our goal is to ensure every guest feels confident with both their purchase and their options. We’re so glad you found the right car at a fair price and look forward to serving you again in the future!
— Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com
Danny was excellent.
Did a wonderful job although I had a little challenge he make it right he did a wonderful job.
Did a wonderful job although I had a little challenge he make it right he did a wonderful job.
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by Yandrea
Sep 06, 2025 -
Greenway Kia West responded
Hello Yandrea,
Thank you for the 5-star review! We’re so glad Danny provided excellent service and that our team—including Mac, Daniel Allen, and myself—helped make things right. At Greenway Kia West in Orlando, we’re committed to ensuring every guest has a smooth and positive Kia sales experience, and your feedback means a lot.
Sincerely,
Anas Lazaar
General Sales Manager
anaslazaar@greenwayauto.com
Great service provided by the staff.
They have clear explanations on the car, its features, signed paper work and additional questions through out the car buying process.
They have clear explanations on the car, its features, signed paper work and additional questions through out the car buying process.
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by laurentd
Verified Customer
Verified Customer
Sep 02, 2025 -
Greenway Kia West responded
Hi laurentd — thank you for the 5-star review! We’re glad our Greenway Kia West team provided clear explanations on your vehicle’s features, paperwork, and follow-up questions throughout the car-buying process. At our Kia dealership in Orlando, we focus on making every step transparent and stress-free so you can enjoy your new Kia with confidence. We truly appreciate your trust and recommendation.
— Anas Lazaar, General Sales Manager
📧 anaslazaar@greenwayauto.com
Friendly and above and beyond Friendly, very
accommodating and went above and beyond. Made me feel like a valued customer.
accommodating and went above and beyond. Made me feel like a valued customer.
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by karan.deardorff
Verified Customer
Verified Customer
Other Employees Tagged:
Anas Lazaar
Sep 02, 2025 -
Greenway Kia West responded
Hi karan.deardorff — thank you for the 5-star review! We’re so glad our Greenway Kia West team went above and beyond to provide a friendly, accommodating experience that made you feel like a valued customer. At our Kia dealership in Orlando, we strive to create a welcoming and transparent car-buying process for every guest. We appreciate your trust and look forward to serving you again!
— Anas Lazaar, General Sales Manager
📧 anaslazaar@greenwayauto.com
Exceptional help in buying a beautiful new car by the
Best Agent Ever Galina Lappo! I really appreciate the Best Customer Service ever!
Best Agent Ever Galina Lappo! I really appreciate the Best Customer Service ever!
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by lcblack251
Other Employees Tagged:
Galina Lappo
, Diego Barroso, Keiara Lluberes
Aug 29, 2025 -
Greenway Kia West responded
Thank you for your wonderful feedback! We’re so glad Galina Lappo provided exceptional help and made your car-buying experience special. At Greenway Kia West in Orlando, FL, our goal is to deliver the best customer service and a seamless path to your new Kia.
We’ll be sure to recognize Galina for her outstanding support, and we look forward to welcoming you back for service or your next Kia!
— Anas Lazaar, General Sales Manager
📧 anaslazaar@greenwayauto.com
I want to Thank Yassine bouchlouch for his service, he
was very helpful
Thanks to him I was able to make the good decision and buy the 2026 Kia sportage hybrid
Greenway Kia the best dealership !
was very helpful
Thanks to him I was able to make the good decision and buy the 2026 Kia sportage hybrid
Greenway Kia the best dealership !
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by hind.elhadaj
Verified Customer
Verified Customer
Other Employees Tagged:
Yassine bouchlouch
Aug 28, 2025 -
Greenway Kia West responded
Hi Hind, thank you for sharing your experience and congratulations on your 2026 Kia Sportage Hybrid! We’re so glad Yassine was able to guide you through the process and help you make the right decision. At Greenway Kia West in Orlando, our goal is to make every purchase smooth, informed, and enjoyable. We appreciate your kind words and look forward to seeing you for your first service visit. 🚘
— Anas Lazaar, General Sales Manager
📧 anaslazaar@greenwayauto.com
Great service from the entire department and very little
hassle. General manager was very personable with me.
hassle. General manager was very personable with me.
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by Lindsay Roberts
Verified Customer
Verified Customer
Aug 28, 2025 -
Greenway Kia West responded
Hi Lindsay, thank you for sharing your experience! We’re glad our entire service team made things smooth and hassle-free, and it’s wonderful to hear our General Manager was able to connect with you personally. At the Greenway Kia West service center in Orlando, we strive to make every Kia service visit friendly, efficient, and stress-free. We look forward to seeing you again! 🚘
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
Always ready to help when need it.
Is the 2nd car I buy there. I loved.
Is the 2nd car I buy there. I loved.
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by Naiara
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Keiara Lluberes
Aug 28, 2025 -
Greenway Kia West responded
Hi Naiara, thank you for sharing your experience and congratulations on your second car with us! We’re so glad you continue to choose Greenway Kia West in Orlando. Our goal is to make every Kia purchase simple, enjoyable, and stress-free. We truly appreciate your loyalty and look forward to seeing you again down the road. 🚘
— Anas Lazaar, General Sales Manager
📧 anaslazaar@greenwayauto.com
High quality and accurate serviced.
High quality and accurate service. High quality and accurate service
High quality and accurate service. High quality and accurate service
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by ISOMIDDINOV IZZATILLO
Verified Customer
Verified Customer
Aug 25, 2025 -
Greenway Kia West responded
Isomiddinov, thank you for highlighting the high-quality service you received from our team. We’re glad we could provide accurate care for your vehicle and we appreciate you choosing Greenway Kia West in Orlando for your service needs.
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
I gave a low rating because of your service department.
I dropped my car off June 23, and, didn't get it back until Aug 1. I was treated with horrific disrespect! I am a senior and I am in shock over such
I dropped my car off June 23, and, didn't get it back until Aug 1. I was treated with horrific disrespect! I am a senior and I am in shock over such treatment! Unanswered calls, and texts, and, when you did reach someone, disrespect.. You can't leave anyone there a message because it always goes to error.if not for the general manager I do not believe I would've received my car on Aug 1. Because of this treatment I will NEVER buy another Kia.
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by jdecker4321
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2025 -
Greenway Kia West responded
We’re very sorry to hear about your experience and the delay in returning your vehicle. This is not the level of respect or service we aim to provide. I would like the opportunity to discuss this with you directly so we can better understand what happened and work toward making things right. Please contact me at markfoster@greenwayauto.com. – Mark Foster, Service Manager
Aug 14, 2025 -
jdecker4321 responded
I do not see anything to discuss with you. Shame on you for treating people the way you treated me. People need to know what is going on with their vehicles. That is no crime. I was given dates when my car would be ready, I tried and tried to call you, but, had to call the sales department so they could walk over a message from me. Then, when she called back, her response was ( at 3:00 p.m.) "the day isnt over yet is it". I never got a call back, and, had to find a ride there the next day because your system doesnt allow messages to be left. I had to have a "meeting," with 4 of your service team just to get you to check my engine. And thats after i told you my mechanic said it was the engine. When i said that, i was told "you trust a mechanic over Kia technecians?" It was the engine, and, i believe you dragged your feet getting correct information to Kia Corp. to hold up the repair!
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16 yrs, 4 mos
Arabic
