"The service department always tries to make those..."
The service department always tries to make those necessary visits less of a pain then it used to be. They are quick, professional, polite, courteous and answer any and all questions that I can throw at them.
So I took my car in for a simple oil change today @ Southside KIA worst experience ever!!!!!!! Now the oil change was free because it was my first one and they did offer a free wash when I first arrived. I accepted it at first thinking hey I haven't wash her since last week so why not but after waiting 2 hours I had to turn down the wash because I had been there so long and was tired and hungry.... The Young lady at the desk was very rude. Had no problem telling me how I could take my car to Juffy Lube if I wanted a quick oil change fast forward to tonight I'm driving going to get food and start smelling something burning it was a old car in front of me so I didn't pay it no mind thought it was just because they had an old car to drive a little further an start hearing this ticking noise from under the hood now both the oil light is on and the engine light is on smh and again all I went in for was a simple oil change! I guess she wasn't trying to be rude by saying take it to Juffy Lube but was giving me a hint because she knew they was going to mess something up now I have to take off tomorrow to go back in there and try and see what is going on with my car!!!! Thanks for the great customer service smh!!!!!!!
"Every visis is a pleasure.Ray has been a joy to work..."
Every visis is a pleasure.Ray has been a joy to work with. The whole staff is friendly. Service is quick as can be for the task at hand and they never preassure me for things i do not need. Prices are better at Southside Kia than any place I have gone. I highly recommend them to anyone.
I brought my car in for service and Angel was my service person. Angel is a true professional and kept me up to date on my car. Angel was so helpful. My car was done in a timely fashion and I was on my way. Thank you doing such a great job service department and Angel.
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