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Andrea Kass
182 Reviews
I was born in Kew Gardens, Queens and moved to Long Island with my family when I was six. I started in the automotive industry when I was 20 years old driving the parts van for a Volkswagen dealership and eventually landed the job that became my career in 1991 here at Helms Bros. When I am not working I love to read and walk. I enjoy volunteering for causes that care for animals. I have a wonderful family, a beautiful home and great friends that help keep me not only grounded but down to earth as well.
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182 Reviews of Andrea Kass
June 29, 2018
Issues. With car not my dealers priblem My service person is impeccable. The only reason we keep coming back. Giacomo is awesome. We are having so many issues qith tge cars. We had three. N My service person is impeccable. The only reason we keep coming back. Giacomo is awesome. We are having so many issues qith tge cars. We had three. Now we only have two. Been with mercedes for over 20 years. More
by MRM264
Verified CustomerOther Employees Tagged: Giacomo Liparoto
June 29, 2018
Satisfied Customer Helms Brothers is a great dealership. Working with Andrea Kass and Giacomo Liparoto has been a pleasure. Both are very knowledgeable in their respecti Helms Brothers is a great dealership. Working with Andrea Kass and Giacomo Liparoto has been a pleasure. Both are very knowledgeable in their respective fields and are equally responsive. I recommend them very highly. More
by MICHAEL.SHERMAN
Other Employees Tagged: Giacomo Liparoto
December 03, 2017
Exceeded expectations Andrea is a great sales lady. I have purchased 3 cars from her. It doesn’t even feel like she is selling you anything. It is more like she is just gu Andrea is a great sales lady. I have purchased 3 cars from her. It doesn’t even feel like she is selling you anything. It is more like she is just guiding you. It’s like she has got ESP. I have never seen anyone better at sales than this lady. More
by Busylawyer
November 10, 2017
Awesome Customer Service - Andrea Rocks!! I bought my car from Helms while living in Kansas City. Andrea did an amazing job of working with me and was supremely responsive. They were aggressiv I bought my car from Helms while living in Kansas City. Andrea did an amazing job of working with me and was supremely responsive. They were aggressive and fair in their pricing. They gave me that personal touch I was looking for. Thank you! -Scott More
by Kcscottymac
Other Employees Tagged: Suzanne Cochrane
September 24, 2017
Outstanding I have purchased 2 cars from this outstanding sales lady. I won't talk to anyone else! One day I hope she is available to find cars for my children. I have purchased 2 cars from this outstanding sales lady. I won't talk to anyone else! One day I hope she is available to find cars for my children. More
by N6e2
September 23, 2017
Great experience I have bought many cars over the years but I truly feel this was a great experience from start to finish. Andrea Kass was my salesperson and she was I have bought many cars over the years but I truly feel this was a great experience from start to finish. Andrea Kass was my salesperson and she was both very knowledgeable about the product but also very professional. Everyone at the dealership treated me fairly and respectfully. If you are in the market for a Mercedes call Andrea! More
by cstern
June 27, 2017
Service This is my first time at the facility and new to the State. I was blown away by the professionalism of the receptionist/scheduler (Andrea Kass) and my This is my first time at the facility and new to the State. I was blown away by the professionalism of the receptionist/scheduler (Andrea Kass) and my appointed service advisor, Sean Savage. Both made me feel like a longtime customer and a valued customer. My vehicle was purchased from another state and I must say that I had a terrible buying experience which made me have an issue with "trust." From the very beginning, Sean stated that he is here to help and see that exceptional service is provided, which he delivered above and beyond. Sean is extremely professional, attentive, and caring. He explained in detail what was going on with my vehicle which by the way the other dealership in Hempstead ripped me off by having me put in new brakes/pads and rotors. I was mislead and spent $1000 which was not necessary at the time. I am so happy that I came to Helms for a second opinion for the back brakes and rotors More
by ML2015
Other Employees Tagged: Andrea Mairena , Sean Savage
June 27, 2017
customer service excellent from sales to finance to service, this is a top notch dealership. The attention to the overall customer experience is unmatched by others in a compar from sales to finance to service, this is a top notch dealership. The attention to the overall customer experience is unmatched by others in a comparable price range. More
by danny_360
Other Employees Tagged: Andrea Mairena
December 01, 2016
Very Reliable dealership,Great Manager John Kunz The dealer ship is of old repute and a very trustworthy.There are no hidden cost or sudden surprises.The General manager who helped with the delivery The dealer ship is of old repute and a very trustworthy.There are no hidden cost or sudden surprises.The General manager who helped with the delivery was exceptional and professional. More
by phantom777
Other Employees Tagged: John Kunz
August 29, 2015
Continued satisfaction! My husband and I have been leasing cars from Helms Bros. for quite some time. We have always dealt with Andrea Kass. I picked up my new car today from My husband and I have been leasing cars from Helms Bros. for quite some time. We have always dealt with Andrea Kass. I picked up my new car today from Andrea and the process was as smooth as it always has been. When my husband's lease is up in 6 months we will call Andrea once again. Wonderful service! F. Lorber More
by Fml19
