Andrea Kass | Page 17

Totally Satisfied!!! I was introduced to the Helms Bros family through a colleague at work. I thank him everyday for the introduction since I never experienced purchasing I was introduced to the Helms Bros family through a colleague at work. I thank him everyday for the introduction since I never experienced purchasing a new car with so much ease. Andrea Kass knew exactly what I was looking for and she delivered my car almost immediately. She was extremely knowledgeable and cut through the chase of most typical car salespersons. I highly recommend Andrea and look forward to doing business with her in the future. More

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Dodge Challenger SRT8 Recently my wife and I had the pleasure of dealing with the people of Helms Bros. on the purchase of a Challenger SRT8 I had found thru an internet se Recently my wife and I had the pleasure of dealing with the people of Helms Bros. on the purchase of a Challenger SRT8 I had found thru an internet search. From the initial contact with Andrea on the car, to negotiations with John and pickup of the car at the dealership with Peter, it could not have been a more pleasurable experience. Andrea first determined my interest in the car and John and I arrived at a sale price in very short order. John provided pictures of the car amongst the Mercedes on the show room floor and Andrea followed thru with all the paperwork necessary to have with us when we picked up the car. She also handled contact with our insurance company to get that in place. When we arrived at the dealership, Peter met us and showed us the car, which was clean and detailed, ready to go with a full tank of gas. (Professional touch as we had recently purchased an expensive Durango for my wife and the dealer had sent us on our way with half a tank). Peter completed all of the turn over documents with us, brought the car around front and made sure we had good directions for our return trip home, as well as a Helms gift package. Later that night, I received a call from John and Peter to ensure we had made it home with no problems, and that we were happy with our purchase. During this week, I received a followup call from a young lady to confirm everything was fine. All in all this was just a great car purchase from a professional, friendly dealership. we would not hesitate to recommend them to anyone. Ron & Cindy Hax, CT More

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Andrea made a dream come true with knowledge, professionalism , and real caring by putting me in an E350! Never have I had such a wonderful experience buying a car! professionalism , and real caring by putting me in an E350! Never have I had such a wonderful experience buying a car! More

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Jason takes the time to listen to your lifestyle needs; while taking your budget into consideration, he recommends and/or find the vehicle that best fits you. He is friendly and helpful. while taking your budget into consideration, he recommends and/or find the vehicle that best fits you. He is friendly and helpful. More

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In one word, my experience with Helms and specifically Andrea, was perfect. I got the quick price quote when I went into the dealership and was in a rush. The price matched or beat any other competitor wh Andrea, was perfect. I got the quick price quote when I went into the dealership and was in a rush. The price matched or beat any other competitor when I shopped around. The service was friendly as always and I was in and out with my new car in less than 30 minutes. I could have went with another dealer with the same price but Andrea made it so much easier and gave me everything she promised. No doubt I will use them again. More

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Andrea Kass did an outstanding job in leasing my new vehicle. She was extremely knowledgeable, professional, courteous and spared me the usual hassle of attempting to negotiate the best deal. She was th vehicle. She was extremely knowledgeable, professional, courteous and spared me the usual hassle of attempting to negotiate the best deal. She was thoroughly familiar with all incentives I was entitled to and diligently worked to insure I received them. I previously dealt with other Mercedes dealers and found this experience to be the most productive. More

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The greatest comment I can make is that I just drove off in my eighth new car with Helms. This is my third new Mercedes with the wonderful Andrea Kass. I think of myself as a "car guy". Only the best for in my eighth new car with Helms. This is my third new Mercedes with the wonderful Andrea Kass. I think of myself as a "car guy". Only the best for me. Andrea's upfront manner and her straight talk is all I could ask for. The service department is tops. Only one thing keeps bringing me back. I am a happy customer. Thank you Helms family for taking such good care of me and my cars. More

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I have just completed the purchase of a CPO ML-350 from Helms Brothers Mercedes Benz. This is the second purchase I have made from Helms in the past 6 months. Their service, quality of vehicle and pricing Helms Brothers Mercedes Benz. This is the second purchase I have made from Helms in the past 6 months. Their service, quality of vehicle and pricing are the best I could possibly find anywhere (I travelled from Princeton New Jersey both times to complete the purchases). From the moment you walk into their freshly renovated showroom you understand that their attention to detail is unparalled. There is also no need to waste ,your time on endless negotiations as their price is right up front, mitigating the need for protracted debate and visits to "see my manager". Also, they only stock absolutely first class used cars. I couldnt find a vehicle over 3 years old with more than 30,000 miles on the lot. Both of my recent purchases have been CPO cars from Helms and my neighbors can not believe that they are not new cars. In closing, i would say that no matter how far the trip, getting to Helms is definitely worth it. More

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