Andres Castro | Page 5

Everything was easy and the car was a great price. Cheapest in the country for what I got! Very happy with my purchase. They made what was a difficult process end on a very positive note Cheapest in the country for what I got! Very happy with my purchase. They made what was a difficult process end on a very positive note More

by MTMORIN327 Verified Customer Verified Customer

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Excellent sales team, fair pricing! Andres was very helpful with navigating me through my first car purchase. I would recommend this dealership to any one helpful with navigating me through my first car purchase. I would recommend this dealership to any one More

by IPUSKOVIC Verified Customer Verified Customer

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Very helpful with no pressure. Great price and took care of tire issue for me. Found me a great rate on financing lower then what my bank offered. Highly recommend Piazza! of tire issue for me. Found me a great rate on financing lower then what my bank offered. Highly recommend Piazza! More

by KLINEK622 Verified Customer Verified Customer

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I was very pleased with the level of service I received at this location. I will definitely continue to use Piazza Mazda to service my vehicle. at this location. I will definitely continue to use Piazza Mazda to service my vehicle. More

by NATELYA.MAXWELL Verified Customer Verified Customer

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Excellent service. Staff is very friendly.Andres Castro Excellent service. Staff is very friendly. Andres Castro help us to find a car as per our need and he was super helpful throughout the process. Excellent service. Staff is very friendly. Andres Castro help us to find a car as per our need and he was super helpful throughout the process. More

by pratikpasalkar Verified Customer Verified Customer

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Andres and everyone at the dealership were so helpful! They listened to all of our concerns and helped me and my family find the best car even though I ended up going with a different car at a different d They listened to all of our concerns and helped me and my family find the best car even though I ended up going with a different car at a different dealership More

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I worked with Andres who was incredibly helpful and answered all of my many questions about leasing, which was new for me. We communicated via email, text and phone calls and he made the process of tra answered all of my many questions about leasing, which was new for me. We communicated via email, text and phone calls and he made the process of trading my vehicle in and leasing a new one simple and hassle free! I would highly recommend Piazza Mazda of Reading! More

by UNDHEIMC Verified Customer Verified Customer

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I am very pleased with everyone I dealt with at the Dealership. They were all very courteous and helpful from beginning to end. I love the idea of getting a loaner car with no questions asked while my Dealership. They were all very courteous and helpful from beginning to end. I love the idea of getting a loaner car with no questions asked while my car is in for service. Thank U. More

by CATMILLER74 Verified Customer Verified Customer

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Andres Castro and Rob Douglass provided excellent service and made the leasing of a new car easy and pleasent despite the social distancing restrictions. Thank you! and made the leasing of a new car easy and pleasent despite the social distancing restrictions. Thank you! More

by SANCHEZ_YAMIL Verified Customer Verified Customer

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Piazza has lost my business completely after two years. So this is where i usally get my oil change done since I bought my car from piazza Mitsubishi. So every time i get my oil change I get a tire rotatio So this is where i usally get my oil change done since I bought my car from piazza Mitsubishi. So every time i get my oil change I get a tire rotation i have all the receipts to prove it. Long story short three times I have gotten my oil change / tire rotation they have not rotated my tire. So this time when i drop it off i mention it to the service guy and he tells me I'll make sure he gets it done. Ok cool not enough for me so i go to the parking lot get a marker and mark my tires so that i have proof this time because if I don't it's my word v.s there's which is why i never fought the other 3 times. So I get my car back from service and guess where my LHR(left hand rear) and RHR marks are on my tire. You guessed it same exact spot. And at this point I'm annoyed so i go in and tell Steve. Look man they did it again they didn't rotate my tires. He get's pissed off and says it's impossible. I try to show him the proof i have the video and i have the marks to prove it. He's telling me if my technician said he did it then he did it. Ohhh that's it l lost it. Like you're taking his word over cold hard proof. So he goes and gets his technician after fighting with me. I am upset at this point I try to point out my finds to the technician but he just walks away because I'm upset. And you xxxx right upset i have every xxxx right to be. I've paid for four tire rotations at this point $100 and it did not get done. They ended up never admitting they were wrong even with all the proof i had and said you know what just to make you feel better we will just rotate your tires now. Yeah that's it another 30 mins of waiting for a tire rotation. I just walked across the street and ended up getting Springfield Mitsubishi's business card never again. IF you are wondering how i knew they where never rotating my tires it's because the driver side rear was replaced about 8 months back due to a nail so it was the newest tire out of all of them. And it has not moved since I had them put it on there. More

by Chris32894 Verified Customer Verified Customer

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