Andres Zavala | Page 11

The salesman was deceitful, the manager unreachable once the sale was made. No commitment to the customer. Terrible experience. the sale was made. No commitment to the customer. Terrible experience. More

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I recently purchased a 2024 Ford Bronco from Koons Ford of Annapolis, and I couldn't be happier with the entire experience. The professionalism of the team, led by owner Joe Koons, made the process smooth of Annapolis, and I couldn't be happier with the entire experience. The professionalism of the team, led by owner Joe Koons, made the process smooth and enjoyable. Joe Stewart, the sales representative, was detail-oriented and easy to work with, ensuring all my needs were met. Special thanks to sales manager John Powel and finance manager Andres Zavala for their expertise. I highly recommend Koons Ford of Annapolis for their outstanding service and commitment to customer satisfaction. It's a 5-star experience all around. More

by KARISBAKER Verified Customer Verified Customer

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There was no xx and everything was straightforward unlike so many other dealerships today it seems. Zach was great and was able to negotiate with us to get a deal we were both comfortable with! so many other dealerships today it seems. Zach was great and was able to negotiate with us to get a deal we were both comfortable with! More

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What a great car buying experience from start to finish! I couldn’t be happier and Zach and Andres were awesome! Zach…. You’re my go to guy for life! I couldn’t be happier and Zach and Andres were awesome! Zach…. You’re my go to guy for life! More

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Super easy and very organized team at Koons. Highly recommend their service department and Joe Stewart , if you’re looking for a new vehicle Highly recommend their service department and Joe Stewart , if you’re looking for a new vehicle More

by CKAYSER Verified Customer Verified Customer

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Sales and finance knowledgeable about all aspects of vehicle being purchased; explanation/consideration of costs, incentives, etc vehicle being purchased; explanation/consideration of costs, incentives, etc More

by John Vezeris Verified Customer Verified Customer

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Kelly was very knowledgeable but also knew to go to get the answers that we ask want it and was very polite the answers that we ask want it and was very polite More

by davicino51 Verified Customer Verified Customer

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Very patient And compassionate to a buyer's needs of a vehicle. Allowing a buyer very adequate time to schedule to see the vehicle Working with all the personnel was a very pleasant experience and very pr vehicle. Allowing a buyer very adequate time to schedule to see the vehicle Working with all the personnel was a very pleasant experience and very professional. More

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I've been coming here for over 20 years Always great service and sales . Highly recommend service and sales . Highly recommend More

by WARDDAMIAN101 Verified Customer Verified Customer

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Sales people were very good. Sales manager is untrustworthy and dishonest. I would not recommend this dealership. Given a written quote; had me test drive the car, then went down Sales manager is untrustworthy and dishonest. I would not recommend this dealership. Given a written quote; had me test drive the car, then went down $5000 on quote. This, after I made it clear I didn't live close and if they couldn't follow through with written quote I didn't want my time wasted. The initial sales person. Was very helpful and pleasant and the sales person who provided me with a demonstration regarding the car was pleasant and very helpful. Financial person was good and able to meet the rate of my credit union. More

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