Andrew Alcott | Page 2

I was dealing with a salesman and a sales manager for quite some time on a very, very expensive car after getting a deal finalized I told them instead of trading my car in I have it sold then they text m quite some time on a very, very expensive car after getting a deal finalized I told them instead of trading my car in I have it sold then they text me and said they’re selling it to somebody else never gave me a reason or not. I guess they because they were ripping me off from my trade and wanted to make some more money on my trade. Very sad company I’ve been buying cars for over 45 years never met a company like this in my life Buyer beware these people will cutthroat you inside of a second!!!!!!! More

Print

Overall it was a very good experience for me buying a truck at Elkins Chevrolet. truck at Elkins Chevrolet. More

by Larry Verified Customer Verified Customer

Print

Everything was fine courteous and professional. Attentative to my needs and did not try to oversell. I was happy with the experience. Attentative to my needs and did not try to oversell. I was happy with the experience. More

by tsmalls801 Verified Customer Verified Customer

Print

I truly can't say enough about Phil and the outstanding experience he provided throughout my truck-buying process. From the moment we first met, he made me feel completely comfortable and welcomed. Buying experience he provided throughout my truck-buying process. From the moment we first met, he made me feel completely comfortable and welcomed. Buying a new vehicle can sometimes feel overwhelming, but Phil's laid-back, professional approach immediately put me at ease. At no point did I ever feel pressured or rushed into making a decision, which meant a lot to me. Phil took the time to thoroughly explain all the features, options, and benefits of every truck I was considering. He patiently answered every question I had and made sure I understood all my choices. More importantly, he walked me through multiple scenarios and options to help me determine what made the most sense for my needs and budget. It was clear that his goal wasn't just to make a sale—it was to help me make the best decision for myself. What really stood out was Phil's honesty, knowledge, and genuine willingness to help. He treated me with respect throughout the entire process and made what could have been a stressful experience both enjoyable and exciting. In today's world, it's not often that you come across someone who is as personable, knowledgeable, and customer-focused as Phil. Elkins should be proud to have someone like Phil representing their dealership. Employees like him are the reason customers come back and recommend a business to their friends and family. He is, without question, one of the best sales professionals I have ever had the pleasure of working with. Thank you again, Phil, for making this such a great experience. I absolutely love my new 2026 Chevy Trail Boss, and I couldn't be happier with my purchase. Your dedication, professionalism, and outstanding customer service made all the difference, and I am truly grateful for everything you did to help me find the perfect truck. More

by BILL Verified Customer Verified Customer

Print

I recently purchased a used 2023 Chevy Silverado from Elkins. Phil and Andrew made the process easy and painless. Highly Recommend. I also have to throw a shout out to Bob Borman who processed the paperw Elkins. Phil and Andrew made the process easy and painless. Highly Recommend. I also have to throw a shout out to Bob Borman who processed the paperwork. Thanks everyone More

Print

Jeff helped me find the right SUV for my wants and needs. I’m thrilled with my new vehicle, and with the whole experience. I’ve already told multiple people about my positive experience and recommended Jeff I’m thrilled with my new vehicle, and with the whole experience. I’ve already told multiple people about my positive experience and recommended Jeff when they’re ready for a new vehicle. Shopping for a new car can be such a hassle, but this is as such an easy experience. I’m very grateful. More

by agoff06118 Verified Customer Verified Customer

Print

Elkins Chevrolet Excelled in one area of my car buying experience, and that was Taking my money. Elkins dealership is also great at sending Extremely important BLANK Purchase documents via E-mail....... experience, and that was Taking my money. Elkins dealership is also great at sending Extremely important BLANK Purchase documents via E-mail.......BLANK!!! Their salespeople also REFUSE to provide paper copies of Carfax and Car-Bravo documents when requested by potential buyers, then, said salesperson NEVER sent the Promised e-mail of the copies of Carfax and Car-Bravo documents. They were AWFULLY Excited and Quick to take my money though. And let's not forget, my wife and I sat in the waiting room for 2 hours and 20 minutes to get 4 tires changed....Wow. More

by tremor615 Verified Customer Verified Customer

Print

Returning to a Dealership I've used / patronized since 2007. The trust and ease of application and buying process is key their continued success. 2007. The trust and ease of application and buying process is key their continued success. More

by awh1994 Verified Customer Verified Customer

Print

Its a very friendly dealership, since the moment I walked in. They are also very honest, patient, and helpful. They worked with me to find what I needed and helped me get a vehicle I needed. in. They are also very honest, patient, and helpful. They worked with me to find what I needed and helped me get a vehicle I needed. More

Print

Great dealership, great service department I take both of my pick up trucks there for service my pick up trucks there for service More

by zimmerman.stephanie90 Verified Customer Verified Customer

Print