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Andrew Bonnett
11 Reviews
Dealership Experience
1 yr, 11 mos
Languages Spoken
English
11 Reviews
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11 Reviews of Andrew Bonnett
July 30, 2025
I can't say enough kind words about Russ Darrow Kia and the team that helped my daughter, a first-time car buyer, get into her dream vehicle. From the moment we walked in the door to the close of the sale, the team that helped my daughter, a first-time car buyer, get into her dream vehicle. From the moment we walked in the door to the close of the sale, everything was the way you want it to be when you go to make a big purchase. No intimidation, no pressure, no misinformation. No moving numbers around on an offer sheet to make you "think" you got a deal. Completely transparent. I got to shout out the standouts that we worked with. Matt in sales was responsive from the moment we arrived. He was informative on the test drive, he was patient while he walked my daughter through the credit app process. As we faced some challenges during the credit process (as one would expect with an 18 yr old with no credit), Andrew just kept finding creative solutions. And none of his solutions were ever to go outside of the budget or to sacrifice on her needs. Devon in finance walked her through the closing and made sure her and her car were protected for years to come. After all is said and done, We don't feel like we got "had". We feel more like Russ Darrow Kia was a team of "uncles" getting their "niece" into her dream car. And as a mother of a first-time car buyer, I couldn't have asked for a better experience. More
by Gabe
Other Employees Tagged: Devon Montgomery, Anthony Anderson, Matthew Johnson
June 28, 2025
The team of Drake, Jonathan, and Michael pulled out the stops and located me a vehicle which I was seeking. Their dedication to ship a vehicle from another location to allow me to view it on a short demand stops and located me a vehicle which I was seeking. Their dedication to ship a vehicle from another location to allow me to view it on a short demanding schedule was fantastic. More
by eholewinski
Other Employees Tagged: Drake Lallas, Jonathan Chizever, Michael Krumm
June 14, 2025
These guys stepped in when a different, unrelated Kia dealership dropped the ball. The Russ Darrow team was incredible and got us taken care of with knowledge, professionalism, and even fun. Great crew a dealership dropped the ball. The Russ Darrow team was incredible and got us taken care of with knowledge, professionalism, and even fun. Great crew and great experience at Russ Darrow Madison! More
by JAMES.QUATTROMANI
Verified CustomerOther Employees Tagged: Everett Buol
June 03, 2025
Russ Darrow staff, Matt, Andrew and Devon, were great to work with. They were very helpful, knowledgeable and treated me fairly. work with. They were very helpful, knowledgeable and treated me fairly. More
by JANROCKWELL77
Other Employees Tagged: Devon Montgomery , Matt Johnson
May 17, 2025
My wife and I had a wonderful experience leasing a new 2025 Kia Sportage plug-in hybrid X line. The whole process was seamless. Caleb Jenkins especially did a fantastic job as our sales rep. He was thorou 2025 Kia Sportage plug-in hybrid X line. The whole process was seamless. Caleb Jenkins especially did a fantastic job as our sales rep. He was thorough, knowledgeable, patient, and very pleasant to work with. 10/10 The one critique I have about the process is that Ross Darrow automatically added the Zilon and diamond extra packages raising the price of the vehicle by $2000. There was apparently no way to opt out of those. Overall, very happy with our experience. More
by JASONCAMPBELL
Other Employees Tagged: Caleb Jenkins
April 09, 2025
Everyone was friendly and helpful. There was quite a lot of pressure put on us to buy the warranties and gap insurance. Other than that, everything was great! There was quite a lot of pressure put on us to buy the warranties and gap insurance. Other than that, everything was great! More
by TNORLAND
Other Employees Tagged: Devon Montgomery, Everett Buol
April 06, 2025
Greeted right away by Everett who helped thru all our questions and helped us confirm we had the right vehicle for our family (the Carnival SX). With having our kids with us, it was good to have the kids questions and helped us confirm we had the right vehicle for our family (the Carnival SX). With having our kids with us, it was good to have the kids room and place for them to sit. The popcorn and coffee/hot cocoa was a nice plus too :). All in all, good experience all around. More
by NATE.BUBB
Other Employees Tagged: Andrew Bonnett
March 24, 2025
The staff is incredibly helpful especially Will and Jonathan. Fast and reliable communication and good customer service is always important to me and my family. Jonathan. Fast and reliable communication and good customer service is always important to me and my family. More
by MBARTLETT
Other Employees Tagged: Anthony Anderson , Will Akins, Jonathan
March 11, 2025
We got helped right away. The process was pretty easy and everyone was very nice!! The process was pretty easy and everyone was very nice!! More
by NATALIEWIESE
Other Employees Tagged: Zackery Glynn
February 09, 2025
My husband and I enjoyed working with Jack. He was knowledgeable and helpful. He made the process of buying a car seamless. We would definitely work with him again. He was knowledgeable and helpful. He made the process of buying a car seamless. We would definitely work with him again. More
by RANDYRHODE
Other Employees Tagged: Jack Chisamore
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