Andrew Conner | Page 2

Natalie Ippolito was amazing to work with. The experience showed me the dealership cares more about the customer than their bottom line. I told the dealer that we were emotionally drained due to experience showed me the dealership cares more about the customer than their bottom line. I told the dealer that we were emotionally drained due to a family member passing and they not only showed genuine care, but made us all feel like our experience mattered. And I want to add that we purchased a lower end SUV and the experience was at the level of what you expect when you buy a high end model. If you are looking for an experience where you matter, regardless of what you spend, go to this dealer and ask for Natalie. You will not regret it! More

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Great sales experience. All touch point personnel helpful knowledgeable. Previous customer of many vehicles. Transition to new ownership very positive. Look forward to a continued business relationship knowledgeable. Previous customer of many vehicles. Transition to new ownership very positive. Look forward to a continued business relationship More

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Had an amazing experience at Mercedes Benz of North Olmsted! Barry made sure he listened to my wants and needs in a car, and I drove away in my dream car thanks to him and the rest of the staff at MBNO Olmsted! Barry made sure he listened to my wants and needs in a car, and I drove away in my dream car thanks to him and the rest of the staff at MBNO! They were so accommodating with getting the car that same day instead of waiting, which I really appreciated. Max was so helpful with explaining all the technology inside the car and made it easy to understand. Andrew did a great job streamlining the whole agreement/sign-on process so that hours weren’t spent there. And to anyone else not named in this review, but who took part in my process, I appreciate you and everything you do- thank you! 10/10 experience! Overall experience was so great that my husband (who is an avid Porsche lover) plans on getting a vehicle from them in the future as well! More

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Great delivery! The entire team is so helpful! The delivery of my vehicle was truly outstanding! The whole staff goes out of the way to make sure clients are happy! Service - thank you guys too! delivery of my vehicle was truly outstanding! The whole staff goes out of the way to make sure clients are happy! Service - thank you guys too! More

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Amazing customer service, everyone at Mercedes Benz North Olmsted is so nice! No wonder it’s the fourth Benz I have leased from them. Best dealer ever!!! Olmsted is so nice! No wonder it’s the fourth Benz I have leased from them. Best dealer ever!!! More

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Everyone at the dealership was extremely friendly and easy to work with. They made the car buying experience less stressful and went above and beyond to get me the car I was looking for. easy to work with. They made the car buying experience less stressful and went above and beyond to get me the car I was looking for. More

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Fabulous dealership with a wonderful, friendly and professional group of associates! Their knowledge of the vehicles is always nicely paired with your needs. Each touch point in the purchase journey professional group of associates! Their knowledge of the vehicles is always nicely paired with your needs. Each touch point in the purchase journey is the absolute best, wouldn’t go anywhere else! More

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This is the 3rd Mercedes I leased through Mercedes-Benz of North Olmsted and they are very accommodating and the customer service is superb. They are very organized and there is no waiting. Basically, yo of North Olmsted and they are very accommodating and the customer service is superb. They are very organized and there is no waiting. Basically, you sign and drive. I have had my car serviced at other Mercedes-Benz dealers and there is no comparison. I would recommend them to anyone. Lorena, Andrew and Steve were all great from the beginning to the end! More

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Collin was very helpful. Made the process go smooth. definitely always a pleasure working with this dealership. Will hope to continue business in the future. definitely always a pleasure working with this dealership. Will hope to continue business in the future. More

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Recently leased my 3rd vehicle from MBNO and as always the service was outstanding! Staff was friendly, patient, and customer service oriented!! Highly recommend MBNO!! Oh and I love my car! the service was outstanding! Staff was friendly, patient, and customer service oriented!! Highly recommend MBNO!! Oh and I love my car! More

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