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Andrew Martin
Andrew Martin at Russ Darrow Honda

Andrew Martin

Parts Counter

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
38 Reviews
4.9

38 Reviews

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38 Reviews of Andrew Martin

July 29, 2025

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Employee Rating

So far so good, from car search, financing, and our first year of ownership and maintenance. 5 stars. Am I dreaming? More

by Al
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Adriana Perez, Cruz Drahonovsky

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Jul 29, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

May 05, 2025

Dealership Rating
Employee Rating

Clean, friendly, very helpful and happy to have my vehicle serviced there. I will be back when I need service again. More

by LETZEL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

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May 05, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

May 04, 2025

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Employee Rating

I really like russ darrow car lot. The cars are nice and they have great 👍 car options. All I can say it's the best car lot to go to if you're looking to purchase a vehicle. More

by WILLST42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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May 04, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

April 30, 2025

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Employee Rating

Personable, customer care and satisfaction, timely, waiting room comforts, courtesy, updates while waiting for vehicle More

by DELORES4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cruz Drahonovsky

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Apr 30, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

April 22, 2025

Dealership Rating
Employee Rating

Really took care of me and my car needs, would highly recommend to and friends and family More

by WIDMANNBROOMPILOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Winklepleck

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Apr 23, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

April 17, 2025

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Employee Rating

They have been very helpful. Jon Stein has been helping me for a long time. More

by elkhart634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

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Apr 17, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

April 12, 2025

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Employee Rating

very poor customer service would not recommend the service from the person i had so hate i went to her More

by sheniqua c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski , josh

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Apr 16, 2025

Russ Darrow Honda responded

Sheniqua, we're sorry you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

April 09, 2025

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Employee Rating

Great customer service and provides detailed explanation on what service your car requires. Rachel is amazing. More

by DANETTA.PERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Apr 09, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Service was fast and well done. My service rep (Jonathan S) was professional, knowledgeable, and pleasant to work with. More

by GTESELLE
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

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Apr 08, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

April 04, 2025

Dealership Rating
Employee Rating

Overall good service, but the TPMS scan was way too expensive and they should not have recommended it to me More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval, Jonathan Stein, Adriana Perez

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Apr 04, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

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