Andrew Martin
Andrew Martin at Russ Darrow Honda
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Andrew Martin

Parts Counter

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Andrew Martin

April 30, 2025

Dealership Rating
Employee Rating

Personable, customer care and satisfaction, timely, waiting room comforts, courtesy, updates while waiting for vehicle More

by DELORES4EVER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cruz Drahonovsky

Apr 30, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

April 22, 2025

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Employee Rating

Really took care of me and my car needs, would highly recommend to and friends and family More

by WIDMANNBROOMPILOT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Winklepleck

Apr 23, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

April 17, 2025

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They have been very helpful. Jon Stein has been helping me for a long time. More

by elkhart634
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

Apr 17, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

April 12, 2025

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Employee Rating

very poor customer service would not recommend the service from the person i had so hate i went to her More

by sheniqua c
Service Price Transparency
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Recommend Dealer
No
Apr 16, 2025

Russ Darrow Honda responded

Sheniqua, we're sorry you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

April 09, 2025

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Employee Rating

Great customer service and provides detailed explanation on what service your car requires. Rachel is amazing. More

by DANETTA.PERRY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Apr 09, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

April 08, 2025

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Employee Rating

Service was fast and well done. My service rep (Jonathan S) was professional, knowledgeable, and pleasant to work with. More

by GTESELLE
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

Apr 08, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

April 04, 2025

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Employee Rating

Overall good service, but the TPMS scan was way too expensive and they should not have recommended it to me More

by Matthew
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

March 28, 2025

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friendly great staff attentative to my issue. nice environment. took the time to resolve the problem. More

by bnkiki70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yazen Saleh

Mar 28, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

March 26, 2025

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Employee Rating

Great timely service. I had to cancel once because I had RSV. Easy peasy! Thanks. More

by KIDS2TAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

Mar 27, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

March 24, 2025

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Employee Rating

I needed a shifter column light bulb replaced and had tried to replace it on my own, but the bulb kept falling out of the socket when I attempted to reseat the bulb and socket where they belonged. I brou More

by Skiblzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

Mar 25, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

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