Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz | Page 2

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
118 Reviews
4.9

118 Reviews

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118 Reviews of Andrew Saenz

November 01, 2025

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Employee Rating

Sonja was incredible to work with. She’s so helpful and patient through the buying process. We’ve owned several BMW products and we decided to purchase again for three reasons. Sonja, More

by Brad Morgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West , Jacob Byrd

Nov 03, 2025

Galleria BMW responded

Thank you so much, Brad! We’re thrilled to hear that Sonya, Andrew, and Jacob helped make your experience such a positive one. It means a lot to know that their dedication and care continue to earn your trust and loyalty. We truly appreciate your continued support and are grateful to have you as part of the Galleria BMW family!

November 01, 2025

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Employee Rating

Sonya as like meeting a new friend. She knew what I would like and what I would not. She’s knows the cars too! More

by danyelle4au
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Nov 03, 2025

Galleria BMW responded

danyelle4au, Thank you so much for sharing such kind words and such a wonderful picture! We truly could not be happier to hear that you had such a friendly and overall just great time working with Sonya and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. Welcome to our Galleria BMW Family!

October 31, 2025

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Hello! I have been a Galleria BMW customer since 2017. Between myself and my three adult children , we have purchased Eight new BMW vehicles from Sonya W More

by Kathy Keel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2025

Galleria BMW responded

Thank you so much, Kathy! We truly appreciate your loyalty and the trust you and your family have placed in us over the years. It’s wonderful to hear how Sonya has consistently provided such a comfortable and dedicated experience with every purchase. Eight BMWs is an incredible milestone—thank you for being such a valued part of our Galleria BMW family! We look forward to helping you and your family with many more in the future.

September 26, 2025

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We have been repeat customers for. Few years now and it is only because of Michelle and Austin. Service personnel are great as well. More

by melyoung60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Billy Herbert , Austin Watts, austin - Sales

Sep 26, 2025

Galleria BMW responded

melyoung60, Thank you so much for your continued business and trust. We really appreciate your kind words about Michelle, Austin, and our service department. If there if anything else that we can further assist you with, please do not hesitate to reach out! We are so grateful to have you as part of our Galleria BMW Family!

July 01, 2025

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We are very grateful for the great service we received last Thursday, we are from PA and were driving our 430xi on I-10 when I hit a pothole and ruined a tire. We called BMW roadside assistance, they dire More

by Hbk2scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Galleria BMW responded

Hbk2scott, We are so pleased to hear that we were able to improve this unfortunate situation for you. Thank you so much for taking the time to share this. If there is anything that we can further assist you with, please do not hesitate to reach out to us. We really appreciate you!

June 23, 2025

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Employee Rating

Galleria BMW never fails to exceed expectations! All of the staff are friendly and so helpful! Sonya is so knowledgable and does an amazing job at finding you exactly what you’re looking for! More

by ALANACAD16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West , Ryan Light, Jacob Byrd

Jun 24, 2025

Galleria BMW responded

ALANACAD16, Thank you very much for sharing this. We truly could not be happier to hear that we always exceed your expectations and provide you with a friendly and helpful experience. If there is anything else that we can assist you with in the future, please do not hesitate to reach out. We are so grateful to have you as part of our Galleria BMW Family!

May 28, 2025

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Employee Rating

Ava has been amazing. She worked very hard for us. We just can’t put any money down and needed a better trade in value on our current car to keep our newly graduated daugh More

by Lopers4nms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ava Williams

May 30, 2025

Galleria BMW responded

Lopers4nms, Thank you very much for your kind words about Ava and our dealership. We are so pleased to hear that we were able to find you and your daughter a good plan. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust!

May 14, 2025

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The service was prompt and the service staff was very helpful I would recommend Galleria to my friends and family members. More

by morrisjclark46
Recommend Dealer
Yes

April 21, 2025

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Employee Rating

Ben was phenomenal. He sold me my truck starting with a simple text message! He was professional and patient, very knowledgeable, and understanding. He was a perfect gen More

by Kendra.Martin.esq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Benjamin Sutphin , CODY

Apr 22, 2025

Galleria BMW responded

Kendra, Thank you so much for taking the time to share such kind words about Ben and our dealership. We truly could not be happier to hear that you found Ben and our dealership professional, patient, knowledgable, dependable, and overall phenomenal! We really appreciate your business and trust, and we hope to continue to work with you in the future. Welcome to our Galleria BMW Family!!

April 18, 2025

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Employee Rating

The salesperson was outstanding. She worked very hard to find a way to make things in a very cheerful manner. The finance manager was also excellent. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara

Apr 22, 2025

Galleria BMW responded

Mark, Thank you for taking the time to share such kind words about our team and dealership. We really appreciate your business and trust, and we hope to continue to work with you in the future!

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