Andrew Silvey | Page 17

Always excellent service and great experience! The Staff is very friendly, knowledgeable, and helpful! Thank you! The Staff is very friendly, knowledgeable, and helpful! Thank you! More

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Great service as always. Everything was explained in detail. A pleasure doing business with you! Everything was explained in detail. A pleasure doing business with you! More

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Love the Columbia Honda Service Department. I have used them literally for 20 years. John, TJ, Andrew, Michelle, Phillip and the others have taken great care of my cars since 2002. My 2002 Odys I have used them literally for 20 years. John, TJ, Andrew, Michelle, Phillip and the others have taken great care of my cars since 2002. My 2002 Odyssey with 249,000 miles is still a daily driver for my son on his 40-mile round trip commute. The service department is the reason my family now has four Hondas. They help me keep up with regular maintenance, and when something comes up, they give me my options and let me know what needs to be fixed now, and what it is safe to wait a bit on. More

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I always get fast and prompt service. Everything is explained to me thoroughly. I never feel as if the dealership is pushing to do things to my car that isn't needed. Everything is explained to me thoroughly. I never feel as if the dealership is pushing to do things to my car that isn't needed. More

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Despite not being able to find my appointment, they had me in and out in rapid time me in and out in rapid time More

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Columbia Honda has provided great service over the years. In my latest visit, the service tech did not clean up some small debris where they had done the airbag recall work and failed to provide the form for In my latest visit, the service tech did not clean up some small debris where they had done the airbag recall work and failed to provide the form for doing a state inspection. But Andrew Silvey saved the day. He sent someone to my home to deliver the form. Later when I called Andrew again to ask questions about other possible service needs on my older Civic, he gave very helpful advice. More

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As a long time customer I have always appreciated Columbia Honda's response, fairness, and professionalism caring for me and especially my family. Columbia Honda's response, fairness, and professionalism caring for me and especially my family. More

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Trent was amazing. He went above and beyond to get us taken care of and ensure things were correct. He answered all of our questions and helped a lot of people while we He went above and beyond to get us taken care of and ensure things were correct. He answered all of our questions and helped a lot of people while we were there. He seemed very knowledgeable and made us feel comfortable . The finance gentleman was not knowledgeable and we were quoted $490 and went into finance and it was 790. It was awful. We walked away but Trent helped find the issue and found the finance guys mistake and took care of it saving the sale. I highly recommend Trent at Honda. We also got our car serviced and they were not that great this time. They forgot what car I brought in so my car was not done as promised. The looked for three hours until Trent said you are looking for the wrong car. You should be looking for the pilot. Ugh. Thank you Trent for caring about your customers and excellent communication skills. More

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Very nice place to wait. The people were very kind and courteous. The loaner car was a nice plus. The people were very kind and courteous. The loaner car was a nice plus. More

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Once again had my car in for service at Columbia Honda and Andrew and the maintenance team were outstanding. I have had roughly 20 service’s there and not one time have I been disappointed. These guys k and Andrew and the maintenance team were outstanding. I have had roughly 20 service’s there and not one time have I been disappointed. These guys know you by your name and treat you like part of the family when you arrive. Usually you are in and out but because they do such a great job on the vehicle inspection if they find something they bring it to your attention put never pressure you into having it fixed. These guys are awesome and I have said it on more than one occasion, I refuse to take my vehicle anywhere else but CH and I own a Nissan Frontier. Once again thank you Andrew and the maintenance department for always doing such a great job you guys are THE best. Richard Tharp More

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