Andrew Stumm
Andrew Stumm at Lou Fusz Kia

Andrew Stumm | Page 12

Service Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.6
286 Reviews
4.6

286 Reviews

Write a Review

Dealership Experience

18 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Specialties & Trainings

Fully Kia Certified

286 Reviews of Andrew Stumm

June 07, 2021

Dealership Rating
Employee Rating

Hello Lou Fusz Kia I can never say enough good thing about you. the service is great and the atmosphere is wonderful. as always Zack Lentz, Anderw Stumm and Sam Day is out standing. More

by Virginia Rockin a New Ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Sam Day , Crystal Cody, Zack Lentz

Jun 14, 2021

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

May 27, 2021

Dealership Rating
Employee Rating

I Virginia used Lou Fusz Kia because it is the most friendly's dealer in town. and the best service. they demonstrated it every time I carry my car in to be service. More

by Virginia Rockin a New Ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Day , Crystal Cody, Zack Lentz

Jun 04, 2021

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

May 22, 2021

Dealership Rating
Employee Rating

As always fast friendly service at fair prices. I have been so pleased with the service dept. that I now take my Un-Kia car there for service.Thanks Andy and Zack. More

by LAMIACOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Jun 04, 2021

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

May 06, 2021

Dealership Rating
Employee Rating

I concerned about a recall as well scheduling the first I concerned about a recall as well scheduling the first oil change maintenance service on the car since I had not been notified yet. Zach listened t More

by LEHANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Zack Lentz

May 14, 2021

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

March 19, 2021

Dealership Rating
Employee Rating

Great service department. Andy Stumm is very Great service department. Andy Stumm is very professional and helpful. We came in to buy new tires, and Andy said we didn't need them yet. More

by SDMCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

March 08, 2021

Dealership Rating
Employee Rating

Another great job well done as always got all parts ordered kept me informed of status and got me in and did all work quickly as always. More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth

Mar 10, 2021

Lou Fusz Kia responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

February 16, 2021

Dealership Rating
Employee Rating

Another job well done by all involved got me in and made repairs needed to keep me going with quick in and out. Many Thanks Again More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth

Feb 19, 2021

Lou Fusz Kia responded

Thank you for the great review!!! Respectfully, Jared Kloempken Lou Fusz Kia Store Manager

January 30, 2021

Dealership Rating
Employee Rating

Knowing a few people in the service dept, I already had an idea how the customer service would be. When it was time to get rid of the beast I've been driving and sinking money into for years, I was referre More

by ttwist69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Jake Degenhardt, Josh Hough , Kevin Derleth, Chris Jones, Nichole Medsker

Feb 01, 2021

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

January 26, 2021

Dealership Rating
Employee Rating

always a good experience with the Zach in the Service Department. I highly recommend this place. They are fair priced and do excellent work on cars. More

by Andrew C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Mike Feinstein , Zack Lentz, Nicci Pollard

Feb 01, 2021

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

January 11, 2021

Dealership Rating
Employee Rating

Had a problem with my car! Called service department! Zack answered and I explained what it was doing! He said bring it in now if u can! This was not a emergency! I could still drive it etc! I know they More

by frgbahr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Jan 20, 2021

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

...
12
...

Dealership Inventory (300 Vehicles)

used 2023 Chrysler Pacifica car, priced at $31,466
2023 Chrysler Pacifica
used
Silver Mist Clearcoat exterior
Automatic
All-wheel Drive
used 2022 Kia Sorento car, priced at $26,790
2022 Kia Sorento
used
Aruba Green exterior
Unknown
All-wheel Drive
new 2026 Kia Sorento car, priced at $34,845
2026 Kia Sorento
new
Wolf Gray exterior
Automatic
Front-wheel Drive
new 2027 Kia Telluride Hybrid car, priced at $58,610
2027 Kia Telluride Hybrid
new
Ebony Black exterior
Automatic
All-wheel Drive
new 2027 Kia Seltos car, priced at $30,950
2027 Kia Seltos
new
Frost Blue exterior
CVT
All-wheel Drive
new 2027 Kia Telluride Hybrid car, priced at $55,495
2027 Kia Telluride Hybrid
new
Black Jade Green exterior
Automatic
All-wheel Drive