Andrew Stumm
Andrew Stumm at Lou Fusz Kia

Andrew Stumm | Page 12

Service Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.5
284 Reviews
4.5

284 Reviews

Write a Review

Dealership Experience

18 yrs, 1 mo

Industry Experience

18 yrs, 1 mo

Specialties & Trainings

Fully Kia Certified

284 Reviews of Andrew Stumm

May 22, 2021

Dealership Rating
Employee Rating

As always fast friendly service at fair prices. I have been so pleased with the service dept. that I now take my Un-Kia car there for service.Thanks Andy and Zack. More

by LAMIACOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Jun 04, 2021

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

May 06, 2021

Dealership Rating
Employee Rating

I concerned about a recall as well scheduling the first I concerned about a recall as well scheduling the first oil change maintenance service on the car since I had not been notified yet. Zach listened t More

by LEHANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Zack Lentz

May 14, 2021

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

March 19, 2021

Dealership Rating
Employee Rating

Great service department. Andy Stumm is very Great service department. Andy Stumm is very professional and helpful. We came in to buy new tires, and Andy said we didn't need them yet. More

by SDMCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

March 08, 2021

Dealership Rating
Employee Rating

Another great job well done as always got all parts ordered kept me informed of status and got me in and did all work quickly as always. More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth

Mar 10, 2021

Lou Fusz Kia responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

February 16, 2021

Dealership Rating
Employee Rating

Another job well done by all involved got me in and made repairs needed to keep me going with quick in and out. Many Thanks Again More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth

Feb 19, 2021

Lou Fusz Kia responded

Thank you for the great review!!! Respectfully, Jared Kloempken Lou Fusz Kia Store Manager

January 30, 2021

Dealership Rating
Employee Rating

Knowing a few people in the service dept, I already had an idea how the customer service would be. When it was time to get rid of the beast I've been driving and sinking money into for years, I was referre More

by ttwist69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Jake Degenhardt, Josh Hough , Kevin Derleth, Chris Jones, Nichole Medsker

Feb 01, 2021

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

January 26, 2021

Dealership Rating
Employee Rating

always a good experience with the Zach in the Service Department. I highly recommend this place. They are fair priced and do excellent work on cars. More

by Andrew C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Mike Feinstein , Zack Lentz, Nicci Pollard

Feb 01, 2021

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

January 11, 2021

Dealership Rating
Employee Rating

Had a problem with my car! Called service department! Zack answered and I explained what it was doing! He said bring it in now if u can! This was not a emergency! I could still drive it etc! I know they More

by frgbahr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Jan 20, 2021

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

January 01, 2021

Dealership Rating
Employee Rating

Another great job by the service team at Lou Fusz Kia, They are still stay on top of all our needs even with all this mess going on around us. Many Thanks for all you guys do. More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Zack Lentz

Jan 05, 2021

Lou Fusz Kia responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

December 25, 2020

Dealership Rating
Employee Rating

As always they took care of issue and repaired very quickly always a pleasure to work with a staff that cares about what they do. More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Zack Lentz

Jan 05, 2021

Lou Fusz Kia responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

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