Andrew Stumm
Andrew Stumm at Lou Fusz Kia

Andrew Stumm | Page 13

Service Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.6
286 Reviews
4.6

286 Reviews

Write a Review

Dealership Experience

18 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Specialties & Trainings

Fully Kia Certified

286 Reviews of Andrew Stumm

January 01, 2021

Dealership Rating
Employee Rating

Another great job by the service team at Lou Fusz Kia, They are still stay on top of all our needs even with all this mess going on around us. Many Thanks for all you guys do. More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Zack Lentz

Jan 05, 2021

Lou Fusz Kia responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

December 25, 2020

Dealership Rating
Employee Rating

As always they took care of issue and repaired very quickly always a pleasure to work with a staff that cares about what they do. More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Zack Lentz

Jan 05, 2021

Lou Fusz Kia responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

December 08, 2020

Dealership Rating
Employee Rating

This is the best vehicle service department I have worked with over the years. They are honest and do what they say they will do at the price quoted or there is a conversation prior to any action taken as t More

by LEHANN
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth

Dec 14, 2020

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

November 25, 2020

Dealership Rating
Employee Rating

Kia service dept. always goes out of their way to get you in and get the repairs done quickly and done right many thanks again More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Dec 04, 2020

Lou Fusz Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

November 12, 2020

Dealership Rating
Employee Rating

Kia is the best, and I have been driving a Kia for years My last 6 or 7 cars has been a Kia. and They was all new when I bought them. and kack Lentz, and Andrew Stummm is the best of best with excellent ser More

by Virginia Rockin a New Ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Sam Day , Crystal Cody, Zack Lentz

Nov 19, 2020

Lou Fusz Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

October 08, 2020

Dealership Rating
Employee Rating

Every worker I communicate with was very helpful and welcoming. Plus the safety standards due to Covid-19 were very reassuring. It’s nice to always feel welcome when I have to drop off my car for mainte More

by K.SCHULER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Maggie Derleth, Zack Lentz, Carl Nelson, Amanda Otten

Oct 13, 2020

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

October 01, 2020

Dealership Rating
Employee Rating

They got my truck in quickly and the oil change was completed in a timely fashion all while keeping me feeling safe and socially distanced. More

by joshua24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Oct 01, 2020

Lou Fusz Kia responded

Thanks for the great review Josh! Thanks for being such a loyal customer. See you next visit.

September 08, 2020

Dealership Rating
Employee Rating

I had a noise while driving! Drove me crazy! Call the service department and Zach answered! I told him my concern! He said come on by and let’s see what’s the problem! I went there and he drove with me t More

by frgbahr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Sep 09, 2020

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

July 11, 2020

Dealership Rating
Employee Rating

Awesome experience and really enjoyed the great customer service provided. I will definitely return the next time I need service for my new car. Awesome! More

by Gigi Nap
Recommend Dealer
Yes
Jul 13, 2020

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

June 26, 2020

Dealership Rating
Employee Rating

Zach and Andy and the entire service department are very professional and knowledgeable! They take your car as soon as you arrive and explain everything that will be done! Thanks for a great job ! More

by frgbahr
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Jun 29, 2020

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

...
13
...

Dealership Inventory (300 Vehicles)

used 2023 Chrysler Pacifica car, priced at $31,466
2023 Chrysler Pacifica
used
Silver Mist Clearcoat exterior
Automatic
All-wheel Drive
used 2022 Kia Sorento car, priced at $26,790
2022 Kia Sorento
used
Aruba Green exterior
Unknown
All-wheel Drive
new 2026 Kia Sorento car, priced at $34,845
2026 Kia Sorento
new
Wolf Gray exterior
Automatic
Front-wheel Drive
new 2027 Kia Telluride Hybrid car, priced at $58,610
2027 Kia Telluride Hybrid
new
Ebony Black exterior
Automatic
All-wheel Drive
new 2027 Kia Seltos car, priced at $30,950
2027 Kia Seltos
new
Frost Blue exterior
CVT
All-wheel Drive
new 2027 Kia Telluride Hybrid car, priced at $55,495
2027 Kia Telluride Hybrid
new
Black Jade Green exterior
Automatic
All-wheel Drive