Andrew Stumm
Andrew Stumm at Lou Fusz Kia

Andrew Stumm | Page 13

Service Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.5
284 Reviews
4.5

284 Reviews

Write a Review

Dealership Experience

18 yrs, 1 mo

Industry Experience

18 yrs, 1 mo

Specialties & Trainings

Fully Kia Certified

284 Reviews of Andrew Stumm

December 08, 2020

Dealership Rating
Employee Rating

This is the best vehicle service department I have worked with over the years. They are honest and do what they say they will do at the price quoted or there is a conversation prior to any action taken as t More

by LEHANN
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth

Dec 14, 2020

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

November 25, 2020

Dealership Rating
Employee Rating

Kia service dept. always goes out of their way to get you in and get the repairs done quickly and done right many thanks again More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Dec 04, 2020

Lou Fusz Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

November 12, 2020

Dealership Rating
Employee Rating

Kia is the best, and I have been driving a Kia for years My last 6 or 7 cars has been a Kia. and They was all new when I bought them. and kack Lentz, and Andrew Stummm is the best of best with excellent ser More

by Virginia Rockin a New Ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Sam Day , Crystal Cody, Zack Lentz

Nov 19, 2020

Lou Fusz Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

October 08, 2020

Dealership Rating
Employee Rating

Every worker I communicate with was very helpful and welcoming. Plus the safety standards due to Covid-19 were very reassuring. It’s nice to always feel welcome when I have to drop off my car for mainte More

by K.SCHULER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Maggie Derleth, Zack Lentz, Carl Nelson, Amanda Otten

Oct 13, 2020

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

October 01, 2020

Dealership Rating
Employee Rating

They got my truck in quickly and the oil change was completed in a timely fashion all while keeping me feeling safe and socially distanced. More

by joshua24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Oct 01, 2020

Lou Fusz Kia responded

Thanks for the great review Josh! Thanks for being such a loyal customer. See you next visit.

September 08, 2020

Dealership Rating
Employee Rating

I had a noise while driving! Drove me crazy! Call the service department and Zach answered! I told him my concern! He said come on by and let’s see what’s the problem! I went there and he drove with me t More

by frgbahr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Sep 09, 2020

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

July 11, 2020

Dealership Rating
Employee Rating

Awesome experience and really enjoyed the great customer service provided. I will definitely return the next time I need service for my new car. Awesome! More

by Gigi Nap
Recommend Dealer
Yes
Jul 13, 2020

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

June 26, 2020

Dealership Rating
Employee Rating

Zach and Andy and the entire service department are very professional and knowledgeable! They take your car as soon as you arrive and explain everything that will be done! Thanks for a great job ! More

by frgbahr
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Jun 29, 2020

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

June 16, 2020

Dealership Rating
Employee Rating

i had a wonderful experience. As always my experience at lou fusz was great the service team was very helpful and pleasant. i sometimes wonder if i should go to another service More

by arleen.black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Day , Zack Lentz, Nichole Medsker, Nicci Pollard

Jun 16, 2020

Lou Fusz Kia responded

Thanks Arleen! If you ever need anything feel free to reach out to me. We appreciate you! With Respect, Andy Stumm Service Manager Lou Fusz Kia 314-595-2940

June 15, 2020

Dealership Rating
Employee Rating

Andy, Kevin, and Zack are the best. They have been my go to for many years. They are the reason I keep buying Kias. They have made a lifelong customer. They really make you feel like family. More

by Dtipkiss
Recommend Dealer
Yes

Other Employees Tagged: Zack Lentz

Jun 15, 2020

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

...
13
...

Dealership Inventory (334 Vehicles)

used 2016 Kia Sportage car, priced at $11,770
2016 Kia Sportage
used
Mineral Silver exterior
Automatic
Front-wheel Drive
new 2027 Kia Telluride Hybrid car, priced at $51,230
2027 Kia Telluride Hybrid
new
Ebony Black exterior
Automatic
Front-wheel Drive
new 2026 Kia K5 car, priced at $31,825
2026 Kia K5
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
used 2024 Kia Carnival car, priced at $34,993
2024 Kia Carnival
used
Panthera Metal exterior
Automatic
Front-wheel Drive
new 2026 Kia Seltos car, priced at $25,050
2026 Kia Seltos
new
Steel Gray exterior
CVT
Front-wheel Drive
new 2026 Kia K5 car, priced at $31,460
2026 Kia K5
new
Runway Red exterior
Automatic
All-wheel Drive