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Andy Doan
Andy Doan at Goudy Honda
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Andy Doan | Page 2

Service Advisor

Goudy Honda

1400 W Main St
Alhambra, CA 91801

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5.0
17 Reviews

Languages Spoken

Cantonese Cantonese

English English

5.0

17 Reviews

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17 Reviews of Andy Doan

October 19, 2022

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Employee Rating

Irma is amazing. She made me feel very comfortable during the process. Love her! I will be sure to come back :) More

by Kaitlynndeville
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael DeVille, Irma Ramirez, Hermes Lou, Jeffrey Borroto, Jimmy Ly, Allen Lee, Henry Fuentes, Yvette Gomez , Roxy Guo, Andy with Allstate 10/10

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Oct 19, 2022

Goudy Honda responded

Good morning Kaitlynndeville Congratulations on your New Honda! We are thrilled that you chose Goudy, and while there is lot's of other competitors out there you cant get the same customer service anywhere else. I am so happy to read you had a wonderful experience with Irma and some of our other sales team. Please know you are more than welcome to reach out to me should you need assistance from here forward, I'd be delighted to help. I hope we have earned your trust & business for the future. Happy motoring from all of us here at Goudy Honda of Alhambra!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

October 04, 2022

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Employee Rating

Satisfied overall with service and professionalism. Could have explained better what type of insurance we needed to drive off with car. Nonetheless great service. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Borroto, Jimmy Ly , Vicky Moreno

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Oct 06, 2022

Goudy Honda responded

Hi there David Congratulations on the new Honda! We appreciate you taking the time to give a quick review. I can have our Insurance Representative give you a call if you still have questions regarding insurance. Simply private message me or call me so I can get your customer info and I would be happy to do that for you. Wishing you a wonderful Thursday ahead! Happy motoring from all of us at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

September 01, 2022

Dealership Rating
Employee Rating

Best service and very helpful with my car needs. I do wish they bring back the complimentary car wash with any service done. More

by Axp0275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chiwing "Wilson" Yu , Dane Ishii

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Sep 02, 2022

Goudy Honda responded

Hi Axp0275 Thank you so much for giving us a quick review on service. We appreciate you. We look forward to having you back with us. Wishing you a wonderful labor day weekend! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

August 29, 2022

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Employee Rating

My Service Agent was very professional and courteous. He had great knowledge for the details in my car. Honesty is very important. So letting me know that the mechanic made a small error and able to corr More

by WAYNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Aug 29, 2022

WAYNE responded

Andy was very transparent and made great effort to see that my Odyssey was very taken care of. Most Service agency find extra service needs to balance the required maintenance, thus the client has to pay for extra cost. NOT ANDY, he make sure that proper service needed, and if the mechanic make a mistake, he make sure it is corrected immediately without extra cost.

Aug 29, 2022

Goudy Honda responded

Hi there WAYNE Wow such wonderful things said. Thank you so much for putting time and effort in this review. I am sure Andy appreciates it as do I and all of us here at the Service Department. Andy is an awesome Advisor, friendly, helpful and honest. We definitely look forward to when we can assist you again. I hope we have earned & continue to earn your trust & business for years to come! Happy motoring from all of here at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

August 28, 2022

Dealership Rating
Employee Rating

He was great friendly and helpfull. Every one there was very friendly. I look foward to comming back. More

by rgzippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Aug 29, 2022

Goudy Honda responded

Hi there rgzippy Thank you so much for giving Andy & our Service Department a quick review!!! I am glad to read you had a great experience with us here at Goudy over at our Service department. We look forward to having you back with us as well. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

May 16, 2022

Dealership Rating
Employee Rating

Great people, great attitudes. A wonderful experience. You will feel really good about buying a car here More

by amandymarshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kate Sasomsup, Pete Cheng

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May 16, 2022

Goudy Honda responded

Hi there amandymarshall These are the kind of reviews we like to see. I am so happy you had such a positive experience here with us! Customer service is so very important to us. Thank you for your business. We hope to be able to serve you in the near future and congratulations on the new Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

April 21, 2022

Dealership Rating
Employee Rating

This dealership is the perfect with all their services . They guys are quick and very helping More

by Aman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Cabral , Michelle Shan

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Apr 25, 2022

Goudy Honda responded

Hi Aman, Thank you for your review! We appreciate it and are grateful for each of our customers. We look forward to servicing all of our customers no matter if they are coming in to purchase a Honda or coming in for vehicle maintenance, whatever the case may be we will be ready to greet you with a smile each and every time! Happy motoring from Goudy Honda. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

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