In 2008, I realized that I needed to make a career change. I spent the previous 19 years in the restaurant industry, and the long hours were really beginning to take their toll. After applying for a job at Don Ayres, I was immediately impressed with the company’s family-friendly approach to business. Everyone welcomed me to the dealership, something that I pass along to our new employees. In my spare time, I enjoy spending time with my wife, Melissa, and our Weimaraner, Remington Steele (Remy). We also enjoy boating in our vintage Correct Craft. I enjoy helping customers not only at time of purchase, but later on down the line when questions arise on how to use their new vehicle's technology (I'm a bit of a tech geek)!
Read moreDealership Experience
18 yrs, 2 mos
Industry Experience
18 yrs, 2 mos
Employee Video
473 Reviews
Write a Review473 Reviews of Andy Hitzemann
November 29, 2020
Couldn’t have asked for better help while looking for my first new car! Andy exceeded all expectations and made sure I was well informed about the leasing process as well as the amazing features that come w first new car! Andy exceeded all expectations and made sure I was well informed about the leasing process as well as the amazing features that come with a Honda. Don Ayres is a group you can trust to take great care of you. More
Other Employees Tagged: Josh Chase
November 27, 2020
This is the third vehicle I've bought from Don Ayres Honda and been pleased with the customer service every time. The dealership experience never lets me down! Honda and been pleased with the customer service every time. The dealership experience never lets me down! More
Other Employees Tagged: Rick Squires
November 23, 2020
I just bought a new Honda Accord Sport from Don Ayres Honda in Fort Wayne and I love it! The sales and finance service was great. My Sales Consultant Andy, was very helpful and friendly to work with. I Honda in Fort Wayne and I love it! The sales and finance service was great. My Sales Consultant Andy, was very helpful and friendly to work with. I highly recommend him for your next new car purchase. More
November 11, 2020
The service center is outstanding, i appreciate in particular Mr. Kevin Capelli . he took care of several cars that we own with great help and care. particular Mr. Kevin Capelli . he took care of several cars that we own with great help and care. More
Other Employees Tagged: Kevin Cappelli , Tony Vincent
November 10, 2020
Andy is our "go to guy" when looking for cars for the past 6-7 Hondas for our family. I believe this Passport is our 12th car from Don Ayres! Andy is not only personable and checks in with us from time past 6-7 Hondas for our family. I believe this Passport is our 12th car from Don Ayres! Andy is not only personable and checks in with us from time to time on our cars; but is also very courteous, professional and patient for an indecisive buyer like me! It was really hard to choose between the CRV that I love or the Passport so he helped us weigh out the pros and cons based on what we wanted in a car for our future with no pressure! He wanted us to be confident in our purchase and made sure to help us get aquainted with all the new features! We know we can call him anytime with questions - as well as our service department favorite - Jeremy. We are big time Honda fans! More
Other Employees Tagged: John Watkins, Jeremy Sullivan
October 28, 2020
Thank you Don Ayres Honda and Andy Hitzemann for your top-notch customer service during my car shopping experience. I was treated with genuine respect and kindness without any sales pressure. I am thrill top-notch customer service during my car shopping experience. I was treated with genuine respect and kindness without any sales pressure. I am thrilled with my purchase. More
Other Employees Tagged: Jeremy Sullivan, Anthony Russett
October 23, 2020
Being a long time customer, the Don Ayres team never lets you down. I came in for an oil change on my Jeep and ended up chatting with Rick about a new vehicle and ended up having one of the most expensive oi you down. I came in for an oil change on my Jeep and ended up chatting with Rick about a new vehicle and ended up having one of the most expensive oil changes driving away in a new 2020 Passport. Thank you to Andy, Rick and team for a great experience. More
Other Employees Tagged: Rick Squires
October 22, 2020
Accommodating, fair and honest. Andy went above and beyond to take the best car of my new car, and keep me informed through every step of the process. It speaks volumes that I was willing to drive 600 beyond to take the best car of my new car, and keep me informed through every step of the process. It speaks volumes that I was willing to drive 600 miles to close the deal on the car, and I’m incredibly satisfied with the service they provided as a team. Don’t hesitate to buy from Don Ayres, and especially from Andy! Thanks a ton! More
October 20, 2020
My wife and I have been driving Honda vehicles for many years. Luckily Don Ayres Honda has been the dealership for Honda because it really ties together what you want out of Honda altogether. They don't se years. Luckily Don Ayres Honda has been the dealership for Honda because it really ties together what you want out of Honda altogether. They don't sell cars at extreme undercut prices and in return you get poorly paid employees to deal with, or poor service to maintain the vehicle. They have happy talented people working for them and that makes a difference in how they treat you. You can completely feel they have a culture on how to do things. Andy Hitzemann does his homework on the vehicles and can actually answer questions on difference between them. I'm a very detailed individual and I do my own homework, and Andy was spot on with his knowledge compared to what I already knew about the line up of trims on the Accord. At any point I could have said I'm not interested and he would not have made me feel I wasted his time. I value that situation greatly. One thing I wish Don Ayres would do is advertise incentives or price reductions online while you shop. You will have to ask for a price break if one can be given. I didn't feel that was worth a solid 1 star deduction, so I still placed it at 5 stars. I completely recommend Don Ayres for Honda or Acura automobiles. More
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