In 2008, I realized that I needed to make a career change. I spent the previous 19 years in the restaurant industry, and the long hours were really beginning to take their toll. After applying for a job at Don Ayres, I was immediately impressed with the company’s family-friendly approach to business. Everyone welcomed me to the dealership, something that I pass along to our new employees. In my spare time, I enjoy spending time with my wife, Melissa, and our Weimaraner, Remington Steele (Remy). We also enjoy boating in our vintage Correct Craft. I enjoy helping customers not only at time of purchase, but later on down the line when questions arise on how to use their new vehicle's technology (I'm a bit of a tech geek)!
Read moreDealership Experience
18 yrs, 2 mos
Industry Experience
18 yrs, 2 mos
Employee Video
473 Reviews
Write a Review473 Reviews of Andy Hitzemann
April 03, 2017
True Customer Service Excellent customer service from my salesman, Andy Hitzeman, Rick Squires and finance manager, John. They went above and beyond as they have 3 times b Excellent customer service from my salesman, Andy Hitzeman, Rick Squires and finance manager, John. They went above and beyond as they have 3 times before. More
Other Employees Tagged: Rick Squires , John Hofmann, And the detail team
March 22, 2017
Enjoyable experience Both Andy in sales and Doug in service are very knowledgeable about many cars and go out of their way to help. They both give honest answers and have Both Andy in sales and Doug in service are very knowledgeable about many cars and go out of their way to help. They both give honest answers and have the customers interest as top priority. More
Other Employees Tagged: Doug Waltz
March 22, 2017
The best car buying experience ever. I approached Don Ayres Honda for a new Honda CR-V lease. Andy Hitzemann was the sales person who helped me. I had a very limited budget for this CR-V. I approached Don Ayres Honda for a new Honda CR-V lease. Andy Hitzemann was the sales person who helped me. I had a very limited budget for this CR-V. Andy Hitzemann did not give up on me, he worked very hard to get to where I needed to be at. His sales manager Shannon Heitkamp was very helpful during this whole process as well. Jami Langham and John Hofmann got me approved for a Honda lease. Don Ayres is a great place to do business with. I will definitely recommend my family and friends to buy or lease vehicles from Don Ayres Honda and Andy Hitzemann.. More
February 07, 2017
happy customer My wife has owned Accords for over 24 years now. Don Ayres has been our dealer all that time. From the sales and service there is no dealership better My wife has owned Accords for over 24 years now. Don Ayres has been our dealer all that time. From the sales and service there is no dealership better. I send all my friends there. Doug Settle is probably why we are so happy. He always greets us every time we are there. Any problems we have, which are very few he takes care of my wife. We purchased a new 2016 Accord Sport. There was a minor recall on it and Tony Vincent was waiting on my wife to pull in for the service. Promised her car in 45 minutes and she was out of there in 30 minutes. Service there is outstanding. Will never go anywhere else for service. They care. More
Other Employees Tagged: Doug Settle , Tony Vincent
November 21, 2016
New car lease Went to Ayers to drive a Civic for eval. Intention was to compare. Found no need to continue comparision. Ayers met all of my needs: car, budget, serv Went to Ayers to drive a Civic for eval. Intention was to compare. Found no need to continue comparision. Ayers met all of my needs: car, budget, service. More
Other Employees Tagged: Shannon Heitkamp, John Hofmann
September 10, 2016
Great experience We just leased our 6th Honda Accord. Great car and appreciate don ayes Honda !!! Great group of honest hard working guys... Would highly recommend th We just leased our 6th Honda Accord. Great car and appreciate don ayes Honda !!! Great group of honest hard working guys... Would highly recommend them!!! More
Other Employees Tagged: Rick Squires , John Hofmann, Brandon
September 06, 2016
Andy Hinderman made it a breeze to buy my car from 900 miles When my brother found out I needed a new car he immediately called Andy about two hybrids he found for me on the website. Historically decision makeri When my brother found out I needed a new car he immediately called Andy about two hybrids he found for me on the website. Historically decision makering isn't our favorite but Andy was patient and allowed us to do our waffling with out any pressure. Especially since I was in Louisiana and the car was up on the lot in Fort Wayne. My brother was able to look at the two and help me feel good about the one I choose! And both cars were a great price after searching several dealerships in the country. I have never had a car delivered to me! Maybe it will have one of those big car bows on the top ... Maybe not. But I do feel excited and grateful for getting my new car this week and so fast after my accident to get me back on the road of freedom! Thanks! Everyone! Can't wait!! More
Other Employees Tagged: Ryan Coleman
August 15, 2016
Service & New Vehicle Purchase My wife has always owned Honda's(three). We have always been 100 percent satisfied with Don Ayres. Doug Settle is one of the reasons my wife services My wife has always owned Honda's(three). We have always been 100 percent satisfied with Don Ayres. Doug Settle is one of the reasons my wife services her Honda at Don Ayres. Doug always has time to talk to my wife and lets her know if she has any problems to contact him. My wife was looking to purchase a new vehicle and since Doug has always helped us with everything else I contacted him to set us up with a honest and caring salesman to work with. Doug suggested Andy Hitzmann. Great experience with Andy. Andy cares also for his customers. My wife purchased a new 2016 Accord Sport on Friday. Again Doug went above and beyond his job as Service Manager. Doug is the main reason we have our Accords serviced at Don Ayres. I always recommend Don Ayres service to all my friends. It is because of Doug Settles and their great service techs! More
Other Employees Tagged: Doug Settle
June 13, 2016
CRV lease My husband and I had a very professional experience when we leased another CR V. Thank you Andy Hitzemann & Shawn Baney. You are the best and excel My husband and I had a very professional experience when we leased another CR V. Thank you Andy Hitzemann & Shawn Baney. You are the best and excellent in every respect. More
Other Employees Tagged: Shawn Baney
April 28, 2016
Satisfaction PLUS Doug Settle has been the most thoughtful Service Manager I have ever worked with. My son-in-law brought the vehicle in for repairs recently and I c Doug Settle has been the most thoughtful Service Manager I have ever worked with. My son-in-law brought the vehicle in for repairs recently and I certainly appreciate the "Out of Warranty Goodwill" consideration. Ben Rose is always very helpful and considerate. Also Andy Hitzemann - you are the BEST Sales Consultant. As a single woman (widow), I have never felt so at ease. Thank you all. More
Other Employees Tagged: Doug Settle , Ben Rose

