Andy Towns | Page 2

We were surprised at how clear and up front Illy Aabid was with us. Illy put up with our odd behavior.,showed patience. She was up front with the good and bad the unit we needed to see. Our intent was to was with us. Illy put up with our odd behavior.,showed patience. She was up front with the good and bad the unit we needed to see. Our intent was to look at 4 other dealer units. Illy was.so honest about the unit and the on going situation we decided to stay with the one she showed to us. ILY then came to work on her day off to assist us. I will advise anyone to see her first. Illy put up with us, am glad to have meet her. More

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Andrew Wagner utilized every resource at his disposal to offer us the model we were interested in at the best possible price. He was responsive to all of our communications, had the information we were seek offer us the model we were interested in at the best possible price. He was responsive to all of our communications, had the information we were seeking at his fingertips and was unfailingly pleasant, polite and helpful. I highly recommend working with Andrew if the opportunity arises. More

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Andrew has always been my go to guy when purchasing my Mercedes! I’ve had two positive purchases with Him and will Definitely be back in the future for more! He also goes the extra mile to help me out wi Mercedes! I’ve had two positive purchases with Him and will Definitely be back in the future for more! He also goes the extra mile to help me out with any questions or problems I’m dealing with in regards to the vehicles. Thanks tor your hard work Andrew! Keep it up! More

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Another (4th) outstanding experience with Walter's Mercedes-Benz. I dealt with Andy Towns in the Finance Department and he was extremely helpful in answering all my questions and explaining every Mercedes-Benz. I dealt with Andy Towns in the Finance Department and he was extremely helpful in answering all my questions and explaining everything to me. More

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I recently leased my 4th vehicle from Walter's Mercedes-Benz of Riverside. It goes without saying that I am happy with this dealership. This visit, I was assisted by Morris Gaines. Excellent e Mercedes-Benz of Riverside. It goes without saying that I am happy with this dealership. This visit, I was assisted by Morris Gaines. Excellent experience from start to finish. I am thrilled with my new C300WR. More

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This is the second time we have been helped by Raul Ayala. Raul was superb, professional, and knowledgeable in what he does. My husband and I are very grateful to not only Raul but the entire staffs th Ayala. Raul was superb, professional, and knowledgeable in what he does. My husband and I are very grateful to not only Raul but the entire staffs that have helped us smoothly with the purchase. We will definitely be a repeat customer to Walter’s Mercedes Benz of Riverside. More

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Morris Gaines, our salesperson, was knowledgeable, courteous, and exceptionally professional. Coming from a service profession myself, I respect and acknowledge exceptional people in the field. Mr. Ga courteous, and exceptionally professional. Coming from a service profession myself, I respect and acknowledge exceptional people in the field. Mr. Gains made what could be an overwhelming experience, to one that was easy and painless. When first speaking with Mr. Gains I was looking for information and to see the availability of a Mercedes -- what was in stock. This information gathering turned shortly into an emergency to purchasing a car immediately. Mr. Gains and I discussed as to which model would be the best fit for us and the best choice to finance, lease, or purchase out-right. After the sale, I took possession and Mr. Gaines introduced me to all of the bells and whistles on the car; and he extended the same courtesy to my son when we got back into town later that day. I had explained to Mr. Gains that my son would be using the can until he would be able to purchase his car. Therefore, the car that died and pushed the purchase into an emergency was my son's car leaving him with no transportation in San Diego where he works and lives. Now, I will drive my little Smart car from Walter's, which I love, love, love, but as you are aware getting repairs is now proving an issue, but when the dust settles, I will get my Mercedes! Kudos to Walter's management for having quality people. More

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Walter’s Mercedes-Benz of Riverside were professional and knowledgeable about the cars offered. The ability for them to be considerate of your wants and needs in a car we’re superb. Every employee that I wor knowledgeable about the cars offered. The ability for them to be considerate of your wants and needs in a car we’re superb. Every employee that I work with including Mr. Rios helped me determine the perfect car within a reliable price. I specifically enjoyed the transparency and honest opinions of each employee. More

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The experience was seamless and fast. Excellent customer service. They made my dream of owning a Mercedes come true with no complications or hassles. Best ever experience buying a car!!! Excellent customer service. They made my dream of owning a Mercedes come true with no complications or hassles. Best ever experience buying a car!!! More

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After going to several dealerships and being ignored or looked down on I came across Walter's Mercedes-Benz in Riverside and was treated with the utmost respect. As soon as I entered their lobby I was gree looked down on I came across Walter's Mercedes-Benz in Riverside and was treated with the utmost respect. As soon as I entered their lobby I was greeted and helped by Selvin Pineda. This was my first time purchasing a vehicle and Selvin went above and beyond working with me and my family while I made up my mind on the vehicle for me. Selvin even went as far as taking time to personalize videos of vehicles he had shown me and sending them to me via text. It was his attention to detail that sold me and my family in closing the deal with him. Overall, I had an amazing experience in this car dealership with Selvin Pineda as my sales consultant and Andy Towns working on the finance portion of the sale. They made my experience memorable and special even adding a bow to the car for pictures. Oh and of course delicious coffee and hot chocolate while completing paperwork. More

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