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Andy Tran

Overview Reviews (112) Inventory (296)

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Andy Tran

Andy Tran | Page 3

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Hello, I am Andy Tran. I have been here since 2009. I am a service adviser and would like to help you in any way I can. I appreciate everyone that comes in and get their service done with us. Have a great day and hope to see you soon!

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5.0

112 Reviews

Overview Reviews (112) Inventory (296)

Dealership Experience

17 yrs, 4 mos

Industry Experience

17 yrs, 4 mos

Specialties & Trainings

Customer Service

5.0

112 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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112 Reviews of Andy Tran

June 07, 2023

Dealership Rating

Employee Rating

Great service. Wonderful workers. Speedy. Understanding. Welcoming. Can not go wrong with bringing your car here for any services needed. Wonderful workers. Speedy. Understanding. Welcoming. Can not go wrong with bringing your car here for any services needed. More

by JDMsquared

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 12, 2023 -

Elk Grove Toyota responded

Hello, I am happy to hear your service was quick and your advisor was understanding. Come and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

December 30, 2022

Dealership Rating

Employee Rating

Only Toyota that I can trust and still the #One ever and so l will recommend to all my coworkers and friends to buy Toyota so l will recommend to all my coworkers and friends to buy Toyota More

by Ramonrarogal

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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October 06, 2022

Dealership Rating

Employee Rating

Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More

by Daniel

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Keosykao, John Nguyen, Milton Vong, Mike Lau, Gustavo Nevarez, Khang Bui, Ping Yang , Alexis Gip, Kevin Nguyen, Tau in the lot was first to greet me and he was more than helpful to satisfy my needs

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Oct 26, 2022 -

Elk Grove Toyota responded

We are happy to hear you're receiving the highest level of customer service here at Elk Grove Toyota! Thank you for taking the time to tell us about your experience!

October 06, 2022

Dealership Rating

Employee Rating

Any Tran extremely personable, helpful, accommodating, knowledgeable about his job, and customer oriented, meeting and exceeding my expectations! knowledgeable about his job, and customer oriented, meeting and exceeding my expectations! More

by alwfong

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 26, 2022 -

Elk Grove Toyota responded

Thank you for your kind words! We appreciate your business!

September 28, 2022

Dealership Rating

Employee Rating

Great customer service And don’t have to wait too long in the line And the stops are wonderful in the line And the stops are wonderful More

by yashmin

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alvin Kumar, Primal Kumar, Ronald Singh, Mike Lau , Lauren Addison, Anthony Aldrete, Nicholas Kersten, Dave Moore, Kevin Nguyen

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Oct 26, 2022 -

Elk Grove Toyota responded

Thank you for this review! We appreciate your business and your kind words!

July 08, 2022

Dealership Rating

Employee Rating

Purchased my Tacoma in 2008. Elk Grove Toyota has consistently provide excellent service and the advisors have always pleasant to work with and have continually provided good adv Elk Grove Toyota has consistently provide excellent service and the advisors have always pleasant to work with and have continually provided good advice. More

by Jimskelton

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Alvin Kumar

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Aug 08, 2022 -

Elk Grove Toyota responded

Thank you for your kind words & continued business! We look forward to working with you again!

May 20, 2022

Dealership Rating

Employee Rating

Great spot. They were quick and efficient. My money well spent. Love the ac waiting lounge. They were quick and efficient. My money well spent. Love the ac waiting lounge. More

by JDMsquared

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 22, 2022 -

Elk Grove Toyota responded

Thank you for your kind words & your business! We appreciate it!

October 29, 2021

Dealership Rating

Employee Rating

With the rainy season upon us, it was about time for a new set of tires. Thankfully Elk Grove Toyota is having their tire sale. Thanks for helping us out Andy! new set of tires. Thankfully Elk Grove Toyota is having their tire sale. Thanks for helping us out Andy! More

by JDMsquared

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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March 16, 2021

Dealership Rating

Employee Rating

Fast and friendly service. Would come here again. Andy was very professional and not pushy at all. I wasn’t able to pick up my vehicle same day and he was very understanding. was very professional and not pushy at all. I wasn’t able to pick up my vehicle same day and he was very understanding. More

by Tlee

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Mar 17, 2021 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 08, 2021

Dealership Rating

Employee Rating

I have used Elk Grove Toyota for many years and always had a positive outcome. They are always professional and respectful. Thank for your help ji had a positive outcome. They are always professional and respectful. Thank for your help ji More

by wells6146

Recommend Dealer

Yes

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Jan 09, 2021 -

Elk Grove Toyota responded

Hello, I am so happy to hear about your experience here at Elk Grove Toyota. It is customers like you that make our jobs so enjoyable. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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