Angel Flores | Page 14
Service
Norm Reeves Honda Superstore North Richland Hills
7551 NE Loop 820
North Richland Hills, TX 76180
359 Reviews
Write a Review359 Reviews of Angel Flores
February 11, 2025
Lacking customer service response and updates in the service department. Otherwise good service work done. service department. Otherwise good service work done. More
Other Employees Tagged: Michael Wright , Richard in service department
February 09, 2025
Eficiencia, amabilidad, rapidez, explican con mucha presión, muy agradecida con todos desde el mecánico hasta el personal de servicio gracias presión, muy agradecida con todos desde el mecánico hasta el personal de servicio gracias More
Other Employees Tagged: Hannah Pearson, Michael Lindley, Michael Wright, Nate Franklin, Richard Sanchez, Tristian Rivas, Issac Moya, Mario Vasquez, Frank Raja
February 08, 2025
The Norman Reeves dealership was very friendly and clearly explained the recall my car was being serviced. The restrooms were very clean and the rest of the dealership where I was seated to wait was a clearly explained the recall my car was being serviced. The restrooms were very clean and the rest of the dealership where I was seated to wait was also clean. More
February 04, 2025
They had my car for 2 days and were not able to find the problem I don’t even think they took the time to check, took my car in because like I told them all of a sudden the back lights will start flickering problem I don’t even think they took the time to check, took my car in because like I told them all of a sudden the back lights will start flickering even when the car is turned off, parked. I had to call to get the status because I was never updated. Very disappointed. More
February 01, 2025
From the beginning Angel came across as rude. Not friendly. Not happy. I made an appointment and told Angel I was STAYING at the dealership. He quoted me 1 and a half hours - 2 hours. When Not friendly. Not happy. I made an appointment and told Angel I was STAYING at the dealership. He quoted me 1 and a half hours - 2 hours. When he came to talk about repairs, he did not have an itemized bill after I asked for one multiple times! He kept saying “the plugs are ABOUT…” “the labor is ABOUT 170” I told him I wanted a definite number and he proceeded to say “what’s your budget? We can make it work” No! I want a simple accurate break down. I’m not haggling for a repair at the dealership. Around 3 hours!!!! Angel was hard to find, so I asked another service guy (who was very nice) to check the status of my car. They brought it out 20 mins after that. People after me had came and left! After I spent almost 400$ at this dealership Angel did NOT say thank you or have a nice day. He handed me the receipt and didn’t say one word. 3 hours is crazy to wait in the store when not even told that. I felt like I was forgotten about. Horrible experience. I will use another Honda dealership from now on. More
January 31, 2025
It is not obvious that there is a line to stand in or place to wait while awaiting service. Plenty of employees, no one appears to be tasked with acknowledging entrants to the service area. Thanks f place to wait while awaiting service. Plenty of employees, no one appears to be tasked with acknowledging entrants to the service area. Thanks for sending me an uber to pick me up. Why not also bring the car around and save me 10 minutes of waiting? More
January 26, 2025
I felt like the service i received met and exceeded my expectations making this a very pleasurable experience expectations making this a very pleasurable experience More
Other Employees Tagged: Ali Qurbani

