Thanks for job well done keep up the good work.
Will return and recommend your service department
Will return and recommend your service department
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by Michaelg.32116
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
We appreciate your compliments, Michael! We're happy that the service your Honda received will bring you back for more in the future. Thank you for the recommendation and stopping by our service center!
Wonderful, very knowledgeable and extremely courteous.
Happy customer. Will continue to get my car serviced here. .
Happy customer. Will continue to get my car serviced here. .
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by kfair
Verified Customer
Verified Customer
Service Price Transparency
Dec 03, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
That's our goal--to make our customers happy! We're glad that was the result of your latest service visit for your Honda. Thank you, and be sure to schedule your next appointment online or give us a call!
Professional service and knowledgeable staff took care of
me from the time I arrived and until the time I left. My service advisor kept me informed of my vehicles progress during my service visit. I continua
me from the time I arrived and until the time I left. My service advisor kept me informed of my vehicles progress during my service visit. I continually receive great service every time I bring my vehicle into the shop.
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by Jleafgreen
Verified Customer
Verified Customer
Service Price Transparency
Dec 03, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
We appreciate your loyalty in bringing your Honda in for service all the time! We like to keep our customers in the loop about the services the cars we work on need. Thank you, and we're looking forward to working with you again!
Muy malo no hacen un buen trabajo Uno confía en un buen
trabajo y nada q ver
trabajo y nada q ver
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by diegoalejandrohernandez8
Verified Customer
Verified Customer
Nov 21, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Hola Diego,
Como dependemos de los comentarios de nuestros clientes para mejorar nuestros procesos, nos gustaría conocer más sobre tu visita de servicio para tu Honda. Esto nos ayudará a resolver cualquier inconveniente y a ofrecer experiencias de cinco estrellas a nuestros clientes. Por favor, comunícate con nuestro Gerente General, Richard Lennard, en richard.lennard@normreeves.com. Gracias.
Friendly staff, courteous and polite.
Seam to enjoy their jobs. Makes me trust the dealership.
Seam to enjoy their jobs. Makes me trust the dealership.
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by Curtsfamily
Service Price Transparency
Nov 18, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
We're so glad that your service visit for your Honda was so pleasant, Curt! Thanks for letting us know about your experience with Angel, and we look forward to working with you again.
This is the 3rd survey I’m filling out.
One more survey request, I’m going to sue you
One more survey request, I’m going to sue you
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by Donkim233
Verified Customer
Verified Customer
Nov 15, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
We appreciate your feedback, Don. We send out surveys periodically to ensure that we're staying on track for service. If you would like to be removed from the list, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.
Very nice dealership with lots of Honda's to choose from.
I had a very favorable experience with each person with whom I interacted; Saul, my salesman, Phil, sales manager, Elizabeth, service manager, Angel,
I had a very favorable experience with each person with whom I interacted; Saul, my salesman, Phil, sales manager, Elizabeth, service manager, Angel, service technician, Harry in customer relations, and Eric and Yvette in the financial office. All were helpful and acted with integrity and professionalism. In the end I got the car I wanted at a fair price and I received a fair price for my trade. I will do business again with Norm Reeves Honda and recommend that others do so as well when in the market for a Honda.
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by Gary Don
Nov 14, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
That sounds like an excellent car-buying experience, Gary! We congratulate you on your new Honda, and thank you for all the praise for our team, including Saul, Phil, Elizabeth, Angel, Harry, Eric, and Yvette. If you need service in the future, keep us in mind!
Excelente servicio, resolvieron todas mis dudas, fueron
muy amables y rapidos con el servicio. Estoy sumamente agradecido.
muy amables y rapidos con el servicio. Estoy sumamente agradecido.
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by chavira21
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
¡Estamos muy agradecidos por tu increíble reseña de cinco estrellas! Es maravilloso saber que tuviste una excelente experiencia y que todas tus preguntas fueron respondidas. Si necesitas algo—ya sea en ventas, servicio o cualquier otra cosa—no dudes en contactarnos en cualquier momento. ¡Gracias!
Good and fast sevice polite sales rep good great will
return if I call they’ll answer
return if I call they’ll answer
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by wetbaker
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
We're glad to be of service to you for your Honda! Sounds like a great visit, and we will always pick up the phone for our customers. Thank you, and we'll see you next time!
They identified the issue, and fixed it at no charge.
Great and attentive service. Thanks
Great and attentive service. Thanks
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by jtcarter111922
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Well, that's a relief that we could fix the issue facing your Honda at no charge! Thanks for putting your trust in us, and please do not hesitate to reach out if you need anything else.
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