Angel Flores
Angel Flores at Norm Reeves Honda Superstore North Richland Hills

Angel Flores | Page 34

Service

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
358 Reviews
4.7

358 Reviews

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358 Reviews of Angel Flores

February 15, 2024

Dealership Rating
Employee Rating

Excellent customer service from the time you pull up until you leave. Excellent waiting area with a really good bistro. More

by JayGlo
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Feb 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you enjoyed our customer service and bistro. We aim to provide a top-notch experience for all our customers. Looking forward to serving you again in the future!

February 14, 2024

Dealership Rating
Employee Rating

Wife went to this dealership twice to have Nitrogen put into her car. Again, asked to check it for leaks. After about 2 hours of waiting, service claimed there was a slice in the tire and it needed to be r More

by danmcasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Dan, we're sorry to hear about your negative experience with us and we understand your concerns. We want to assure you that our team strives to provide reliable and transparent service recommendations and we sincerely apologize for any confusion regarding your wife's tires. If you would like to discuss this further please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com so we can address your concerns.

February 14, 2024

Dealership Rating
Employee Rating

Friendly people and quick service Everyone was very knowledgeable very professional and the service was excellent More

by Mbrown24711
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Feb 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. If you ever need anything in the future, don't hesitate to reach out.

February 14, 2024

Dealership Rating
Employee Rating

Angel Flores communicated my service repairs in a way that I could understand which is important because I am not mechanically inclined. Thank you. More

by DarrylJ
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Feb 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We strive to ensure clear communication for all our customers. If you have any further questions or concerns, please don't hesitate to reach out.

February 14, 2024

Dealership Rating
Employee Rating

My service advisor explained the repairs in terms that I could understand. This was a valuable experience for me. More

by DarrylJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our service advisor provided clear explanations that were helpful to you. We appreciate your business and look forward to serving you again in the future.

February 13, 2024

Dealership Rating
Employee Rating

The management team I dealt with and all employees were very nice, friendly and helpful. From opening the doors to scheduling Uber and just explaining my vehicle and warranty repairs excellent caring team More

by twisterbama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing exceptional service and care is our top priority, and we look forward to continuing to exceed your expectations in the future.

February 09, 2024

Dealership Rating
Employee Rating

Well I ent in for recalls. Had to go back. Now need to go back again for mirrors More

by Samtwombly
Recommend Dealer
No

Other Employees Tagged: Angel Flores

Feb 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear about the inconvenience you have experienced with your vehicle while having recall work completed. If you have any additional feedback or questions for us please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com so we can address your concerns.

February 05, 2024

Dealership Rating
Employee Rating

Always helpful and fast service. It is close to my house, so is very convenient. Good service! More

by Genoveva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that our convenient location and fast service have made a positive impact on your experience with us. We appreciate your support!

February 03, 2024

Dealership Rating
Employee Rating

Angel was my service manager. I couldn’t have asked for anyone, nicer, friendlier, better at communicating and above all just downright KIND. I live in Southern Illinois and crea More

by Home for a visit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with us! We're thrilled to hear that Angel and our team provided excellent service and got your car back on the road. We appreciate your kind words and your trust in us. Safe travels!

Feb 03, 2024

Home for a visit responded

Best Service Care in an Emergency Ever!

February 02, 2024

Dealership Rating
Employee Rating

They got me right in and took car of my Ridgeline in a timely manner. Nice people!! More

by Lindagiberson
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Feb 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team and that we could take care of your Ridgeline efficiently. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your business!

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