Angel Oquendo
Angel Oquendo at Grinwald Ford

Angel Oquendo

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

Contact Me
4.6
24 Reviews
4.6

24 Reviews

Write a Review

24 Reviews of Angel Oquendo

July 25, 2025

Dealership Rating
Employee Rating

Have purchased vehicles from the Grinwald establishment dating back to the late 1980s. I have full trust that I will receive the best deal and service work at their dealership. Great place, great staff thr More

by RBERLISK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 21, 2025

Dealership Rating
Employee Rating

Service writer was excellent to deal with, not pushy like many others I've dealt with in the past More

by michaelgwestphal
Recommend Dealer
Yes
Jul 23, 2025

Grinwald Ford responded

Hi Michael! Thank you for sharing your experience with us! Our Service Team works to provide the best customer service there is to offer. See you next time. 😀

July 18, 2025

Dealership Rating
Employee Rating

Great service knowledgeable staff. Always willing to do their best to accommodate my schedule and checking for recalls and updates needed. More

by gdishneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

Jul 18, 2025

Grinwald Ford responded

Hi Gail~ Thank you so much for your recommendations! Our staff of professionals is very dedicated to our customers and always provide the best service possible. We really appreciate your business! See you again soon! 😀

July 13, 2025

Dealership Rating
Employee Rating

They get us in when we call seems like good work if we have a question they help us More

by MDQUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Grinwald Ford responded

Good Afternoon! Thank you for taking the time to leave us a review highlighting our Service Teams! We are glad we could accommodate you, and we are always here if you need anything. 😊

June 23, 2025

Dealership Rating
Employee Rating

Everyone there has always been very pleasant and helpful to me. I would recommend you to anyone More

by babsgmax6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Grinwald Ford responded

Hello~ Thanks so much for taking the time and leaving us a 5 star review! Our team of professionals is dedicated to providing the best customer service possible. We appreciate your business! 😊

June 10, 2025

Dealership Rating
Employee Rating

They knew of warranty work that needed to be done and should have informed me updates weren't available at this time. Was waste of my time and there's communication needs to be better. Everyone was nice More

by jsuber0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ralph Schmidt

Jun 19, 2025

Grinwald Ford responded

I am so sorry to hear you were not happy with your experience here. I did follow up on the recalls you had outstanding. One of the three recalls required us to have your vehicle here in the shop before we could tell if futher action needed to be taken. I don't know if that was fully communicated to you when you were here. If not, I am really sorry about that! Thank you for servicing here and if you have further questions feel free to reach out to me directly.- Chelsea 920-261-1800

June 03, 2025

Dealership Rating
Employee Rating

Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look More

by Silver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Grinwald Ford responded

Hi~ Thank you for taking the time to leave this wonderful review highlighting our Quick Lane Manager, Ralph Schmidt! We are thrilled you enjoy your experiences with Ralph. He is a wealth of knowledge and we are lucky to have him at Grinwald Ford! We appreciate your business! 😀

May 23, 2025

Dealership Rating
Employee Rating

Super friendly customer service. They took care of my cars recall and had a clean loaner truck waiting for us. More

by Cloontjer44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

Jun 02, 2025

Grinwald Ford responded

Hi Curtis~ Thank you so much for leaving us a 5 star review! Appreciate your business. Hope to see you again!😀

April 23, 2025

Dealership Rating
Employee Rating

Angel Oquendo is a courteous, knowledgable employee who is a true asset to this dealership. He was able to squeeze me in during an emergency, and I would use this dealership anytime based on this one exper More

by Deb A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Grinwald Ford responded

Hi Deb! Thank you for taking to time to leave this wonderful review highlighting our Service Team! Our team of professionals take pride in their customer service skills, and try to provide the best service possible. We are glad we could accommodate you, and hope to see you again! 😀

April 20, 2025

Dealership Rating
Employee Rating

Love the valet service! Detailing was excellent. Quality of service was wonderful. Vary convenient to work with. More

by mountain10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Grinwald Ford responded

Good Morning! Thank you so much for the great review, highlighting our Detail and Service Teams! And yes, we agree the pick up and delivery service is a great option for our customers...as well as a great timesaver! We appreciate your business and look forward to seeing you again. 😀

1

Dealership Inventory (100 Vehicles)

used 2024 Ford Escape car, priced at $26,980
2024 Ford Escape
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
used 2024 Ford Escape car, priced at $26,980
2024 Ford Escape
used
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
used 2022 Ford Escape car, priced at $19,480
2022 Ford Escape
used
Carbonized Gray exterior
Automatic
All-wheel Drive
used 2023 Ford F-150 car, priced at $37,980
2023 Ford F-150
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
used 2024 Ford Edge car, priced at $28,980
2024 Ford Edge
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford Bronco car, priced at $49,680
2024 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive