Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Angel Oquendo
Angel Oquendo at Grinwald Ford

Angel Oquendo

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

Contact Me
4.6
37 Reviews
4.6

37 Reviews

Write a Review

37 Reviews of Angel Oquendo

December 02, 2025

Dealership Rating
Employee Rating

Excellent dealership to work with,very polite,knowledgeable people. Service department Excellent! I appreciated promt service when nessary. More

by kathy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Nina Joeckel

Report | Print
Dec 04, 2025

Grinwald Ford responded

Hi~ We appreciate your positive feedback and are so glad you enjoyed your visit with us! Our team works hard to deliver exceptional customer service and it's wonderful to see that reflected in your review. 😀

November 17, 2025

Dealership Rating
Employee Rating

Fast reliable repairs, communication was excellent. The total bill came in right at the quote no additional add-ons are great to see. More

by Jim Bakken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Nina Joeckel

Report | Print
Nov 18, 2025

Grinwald Ford responded

Hi Jim~ Thank you for the 5 star review! We're so happy we could exceed your expectations and look forward to seeing you again. 😀

November 07, 2025

Dealership Rating
Employee Rating

Angel was great about communicating the progress. The whole team in general was great on telling me what the costs and how long it would take and it was going to be delayed cause they had to order pa More

by CASPER1972
Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo

Report | Print
Nov 10, 2025

Grinwald Ford responded

Hello~ We're so happy to hear that our Service Teams are exceeding your expectations! Your satisfaction is our priority, and this motivates us to keep delivering the BEST customer service there is to offer!

November 04, 2025

Dealership Rating
Employee Rating

Very friendly and knowledgeable about any questions I had. Great service! Very friendly and knowledgeable about any questions I had. He was great to work with! More

by C.diels
Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo

Report | Print
Nov 10, 2025

Grinwald Ford responded

Hi Callie~ Thank you for recognizing Angel on our Service Team! He is happy he could assist you, to help make your experience a good one! We appreciate your business. 😀

October 17, 2025

Dealership Rating
Employee Rating

tire repair took 2 hours, why? ?? the quick lane in not quick, I also had to wait 5 days to get in More

by bisnass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

Report | Print
Oct 24, 2025

Grinwald Ford responded

Hi Jody, That you for your feed back and we are sorry you were not happy with your experience. I did check with Quick Lane and they explained that you came in with a flat tire and they tried to plug it but unfortunetly that did not hold. The next step is to patch it from the inside which does take some time to do it properly. Again, so sorry for the wait but we want to make sure the issue is fixed before you leave. Thank you for your business!

October 06, 2025

Dealership Rating
Employee Rating

The. Service was very good and good people taking care of me. Thank you so much! More

by Larry Haumschild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Nina Joeckel

Report | Print
Oct 20, 2025

Grinwald Ford responded

Hi Larry~ We appreciate your positive feedback! Our Team works hard to deliver exceptional customer service, and it's great to see that reflected in your review! 😀

October 06, 2025

Dealership Rating
Employee Rating

Dropped off my truck an hour after my appointment was scheduled. Easy to work with More

by DCBARTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 20, 2025

Grinwald Ford responded

Thank you for the 5 Star rating! We are glad you had a great experience with our Service Team! We look forward to your next visit. 😀

September 11, 2025

Dealership Rating
Employee Rating

Friendly, reliable. Always take good care of us. Our only option when looking for a new vehicle. More

by baehmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Grinwald, John Foltz, Dave Delkamp

Report | Print
Sep 12, 2025

Grinwald Ford responded

Hi Tom & Renee! We greatly appreciate your loyalty to our team and thank you for your recommendations! 😀

September 10, 2025

Dealership Rating
Employee Rating

Great dealer. Crappy that the Ford programming which caused the issue is not stable. Ford shouldn’t stick owners with their issues. More

by Charles.bohlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Grinwald, Rachel Smith, Nina Joeckel

Report | Print
Sep 27, 2025

Grinwald Ford responded

Thank you for the feedback Charles. So sorry to hear you were having issues with programming. If this issue has not been resolved yet please reach out to me directly. I would be happy to help! Chelsea Grinwald- 920-261-1800

September 02, 2025

Dealership Rating
Employee Rating

Service dept. does not back up their work. I have same issue again now, which I had fixed 3 years ago. More

by THALL55
Recommend Dealer
No

Other Employees Tagged: Angel Oquendo

Report | Print
Sep 27, 2025

Grinwald Ford responded

Thank you for the feedback and I am so sorry you were not happy with your service experience. That previous repair did come with a 3 year parts warranty. Unfortunetly, you were outside the 3 years parts warranty. Please feel free to reach out to me directly if you had any questions on this. I would be happy to help. Chelsea Grinwald - 920-261-1800

1
2
...
4

Dealership Inventory (100 Vehicles)

new 2026 Ford Explorer car, priced at $50,015
2026 Ford Explorer
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
$50,015
View Details
used 2024 Ford Bronco car, priced at $43,576
2024 Ford Bronco
used
Oxford White exterior
Automatic
Four-wheel Drive
$43,576
View Details
new 2025 Ford F-150 car, priced at $46,931
2025 Ford F-150
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
$46,931
View Details
used 2021 Ford Ranger car, priced at $32,479
2021 Ford Ranger
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
$32,479
View Details
used 2025 Ford Explorer car, priced at $41,983
2025 Ford Explorer
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$41,983
View Details
used 2022 Ford F-150 car, priced at $35,580
2022 Ford F-150
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
$35,580
View Details
View All Inventory