Angel Otero
Angel Otero at Daytona Toyota

Angel Otero | Page 18

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.6
846 Reviews

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

Dealership Experience

6 yrs, 5 mos

Industry Experience

15 yrs, 10 mos

4.6

846 Reviews

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846 Reviews of Angel Otero

October 18, 2024

Dealership Rating
Employee Rating

Two days before my service appointment I was told my warranty had expired. This wasn’t true. It took two phone calls for me to find out it was a sales tactic for me to purchase an extended warranty or a More

by DONALDMOGUEL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Daytona Toyota responded

We can understand your frustration regarding the miscommunication about your warranty expiring, Donald. Thank you for bringing this to our attention, and we will address this issue with our team. We hope to see you in the future for another service appointment for your Toyota.

October 07, 2024

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I pretty much trust Daytona Toyota to have my best interest at heart. Yes, they try and up sell but not real hard and don't make you feel like a fool if you say not to something. More

by HaighBlack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Faron Gallon

Oct 07, 2024

Daytona Toyota responded

What a nice review, HaighBlack! We're thrilled that you received the service that your Toyota needed. Thank you, and we look forward to your return.

October 05, 2024

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Service is very good. The manager is so nice and professional. Toyota service is reliable. More

by QILONG.GUO
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Recommend Dealer
Yes
Oct 07, 2024

Daytona Toyota responded

That's great to hear, QILONG.GUO! We're happy that the service appointment for your Nissan went well. Thank you, and we'll see you at your next appointment!

October 05, 2024

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Under Construction but doing best to service customers took care of my recall and let me use loaner while they took care thanks Rad More

by davemdc1
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Recommend Dealer
Yes
Oct 07, 2024

Daytona Toyota responded

We're glad that you could take advantage of our loaner car program, Dave! Thanks for trusting us with your Toyota, and we hope to see you in the future.

October 04, 2024

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I don't care for this Toyota dealership in that it has tried a deseptive practice in the past⁰⁰ like telling me I needed a complete 4 wheel brake job at 24,000 miles and I got a second opinion from a r More

by Edward Richards
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2024

Daytona Toyota responded

We're disappointed that you were not satisfied with the results of your service visit for your Toyota, Edward. Since we value you as customer, please contact Aaron Garcia in our Service Department at 386-255-7475 ext. 1702 if you would like to discuss the matter in further detail. Thank you.

October 03, 2024

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Angel and company always keep me informed and provide transportation when necessary. Also very easy to schedule service. More

by BKFLOOD71
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Workmanship
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Recommend Dealer
Yes
Oct 04, 2024

Daytona Toyota responded

We're pleased that you're satisfied with the service you requested for your Toyota, BKFLOOD71! Thanks for the kind words for Angel and our team, and we hope to see you at your next appointment.

October 03, 2024

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Employee Rating

In my household we only drive Toyota or Lexus (the same) and to be honest this service center has the best customer service and personnel. Truly happy with Angel’s help and also Michelle’s. If anyone ever n More

by JUGUISAN128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Daytona Toyota responded

What a nice review, JUGUISAN128! We appreciate the positive feedback on your service experience for your Lexus and the compliments for Angel and Michelle. Thank you for bringing your car in for service, and we look forward to serving you in the future!

September 25, 2024

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Employee Rating

Worst Dealership, never buy Toyota ever again. Toyota Sucks. Out of car for 3 weeks More

by flhotels
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Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2024

Daytona Toyota responded

We'd like to learn more about your service visit, flhotels. That way, we can address the issues that you encountered at our dealership. Please contact Aaron Garcia in our Service Department at 386-255-7475 ext. 1702. Thank you.

September 21, 2024

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Employee Rating

Very pleasant to work with, very knowledgeable and helpful. this covers it. A 15 word minimum is not needed. More

by MADBSA
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Recommend Dealer
Yes
Sep 23, 2024

Daytona Toyota responded

Thank you for your kind words! We're glad to hear you had a pleasant experience. Your feedback is much appreciated!

September 19, 2024

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Employee Rating

Daytona Toyota is the best around. I wouldn’t go anywhere else. Great service. In and out within an hour. More

by KATHERINEBMARTIN
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Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Daytona Toyota responded

Thank you for your amazing feedback! We're delighted to hear that you had a great experience at our dealership and appreciate your loyalty. We look forward to serving you again soon!

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