Angel Serrano | Page 11
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
Languages Spoken
English
Spanish
210 Reviews
Write a Review210 Reviews of Angel Serrano
September 23, 2021
Very professional and courteous. They made every effort to make an out-of-stater fill at home. to make an out-of-stater fill at home. More
Other Employees Tagged: Gio Merced, Shawn Mock, Keith Partin, Andy Savas, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo , Arisa Melendez
September 21, 2021
Scatterbrained sales guy, a sales manager who attempted to bully me into giving them a 10 out of 10 rating, and automated emails and texts after my purchase pushing me to do reviews and surveys. I really d to bully me into giving them a 10 out of 10 rating, and automated emails and texts after my purchase pushing me to do reviews and surveys. I really don't appreciate it. Miguel Sanchez was the bright spot of my experience. More
September 16, 2021
From their professionalism, integrity, and knowledge, to their customer service, the sales team, and also the service department, Our experience was beyond fantastic! Erything is top notch, and I highly rec their customer service, the sales team, and also the service department, Our experience was beyond fantastic! Erything is top notch, and I highly recommend them to take care of any of your car or truck needs. Be sure to ask for Kobe in Sales, and Either Carl or or Angel in Service. They will answer all of your questions and handle all of your needs. More
Other Employees Tagged: Carl
September 16, 2021
My light bulbs were stolen at the shop , 3 days after purchasing the car I have to take it back ,because there was a lot of that needed to be fixed, they still not fixed purchasing the car I have to take it back ,because there was a lot of that needed to be fixed, they still not fixed More
September 03, 2021
Our experience with the dealership was truly awesome! We told Kobe Williams, who was our sales rep, and Manny the Sales Manager What we were looking for, and the 1st try was a slam dunk! They both also were told Kobe Williams, who was our sales rep, and Manny the Sales Manager What we were looking for, and the 1st try was a slam dunk! They both also were very professional and did their best explaining all options, and also did their best to get us approved for financing. From the beginning to the end, we were explained every detail, and we were able to leave with our brand new truck that same night. The guys even stayed after hours to make sure that everything was taken care of. I would also like to add that Eldar, the financing manager, was very professional in explaining all of our financing details from top to bottom. From beginning to end our experience was top notch. I also would like to add that the service department was also it was also totally awesome.. We love our new truck, well actually it's a Slightly used vehicle, but to us it's brand new. I also wanted to say that our experience with the service department was top notch. Angel and Carl both did an outstanding job in helping us with all the awesome accessories that we had installed on the vehicle. They were very professional, and very knowledgeable as well. I just want to point out how friendly and helpful they were. When we weren't sure how long the truck would be in the service department, they even set up for us to have a rental car to make sure that we would not be inconvenienced. That was very kind of them to do that. We are looking forward to coming back periodically for service work on the vehicle, where we can enjoy there wonderful cafe and lounge . We are also going to make sure that we recommend everybody that's looking for a new or used vehicle to be sure and shop exclusively at your dealership. Thanks again for everything, we really appreciate it! Siincerely, Jason Robert Peet and Nuria Ramsay Colon More
Other Employees Tagged: Eldar Guliev, Kobe Williams 5 stars, Manny Sales Manager 5 stars, Carl Service Manager 5 starss
August 29, 2021
I thought service was mediocre. At first they said an attendant would come see me and I was in my truck for about 2o min. I then got off and one of the service man (the one who actually got everything do attendant would come see me and I was in my truck for about 2o min. I then got off and one of the service man (the one who actually got everything done) got me in line for service. He was honest and said it would take about an hour. He came back and told me my truck was done as he predicted in an hour. When I left I was confused because my truck said 20 % oil life. I then saw that it was not rested to the change. Basically they made mistakes and could have been more attentive but I am still happy with the service overall. More
Other Employees Tagged: Rodney Inesta
August 21, 2021
They helped me get in and out of the dealership. Everyone was super helpful and kind they said it would be a couple hours but got it done in 45 mins was super helpful and kind they said it would be a couple hours but got it done in 45 mins More
Other Employees Tagged: Gio Merced, Shawn Mock, Keith Partin, Andy Savas, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo , Arisa Melendez
August 18, 2021
excellent attention, they explained to me everything they did to my vehicle from my arrival to my departure from the dealer. They placed all the parts in my vehicle correctly. Thanks! did to my vehicle from my arrival to my departure from the dealer. They placed all the parts in my vehicle correctly. Thanks! More
Other Employees Tagged: Emmanuel Pacheco
August 18, 2021
The customer service at the chrysler dealer was excellent and very professional. I am proud of they every time that i go. Thank you for your attention always and very professional. I am proud of they every time that i go. Thank you for your attention always More
Other Employees Tagged: Gio Merced, Shawn Mock, Andy Savas, Rodney Inesta, Marcous Morton
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