"A great experience"
The employee was very polite friendly and know her job very well.Excellent attitude.she explain all the procees very eficient.polite and great knowleg of her work and a excellent atitude all the time
"Good experience purchasing a new vehicle"
Trudy was very kind and personable. Understood my needs and what was important to me. She did not waste my time was direct and was able to get me the deal I was looking for.
"Great very nice it was fast no hassle"
It was good nice had lunch good cook for burgers an dogs. Would buy from them again can’t wait to try there service department
I really didn’t think it was possible for me to get financed for a car! Now I’m in a 2018 Ford Fusion thanks to the amazing team at Ford of Port Richey! Josh is amazing and will do whatever he can to help! I highly, HIGHLY recommend buying your next car here!
Very professional and courteous sales and finance associates. Service was also a pleasant experience as well. Follow up phone calls were a pleasant surprise. I will definitely recommend this dealership to friends and family.
"Felt like a nice meet only"
I went in with the intention of buying a new vehicle. I had commitments that required me to leave but we agreed on a car and had my car appraised. I filled out the forms to allow for the deal to be put together and left expecting a call within the hours as she stated. I had to call back and was never given the price of the vehicle and finally got an w mail from the finance manager after closing showing a deal with the wrong vehicle value the dealer discount of almost four thousand dollars was left off and price wa a higher by that amount. The first responder rebate was not included and neither was my down payment I said I had available. Bad communication and it did not help that her son came in to speak to her while we were speaking. Adult son by the way not a child who would require immediate attention. Never told me the trade in value offered and blew me off on phone. I felt lied to as she got me off of the phone and it took hours later to get the information. They created a buyers order that was about 8000-9000 higher than it should have been to the bank. Not pleased at all with her service.
Bud Monday and Angela McCraken were very informative, accommodating and easy to work with in my purchase. I would highly recommend either of them and will visit them the next time I need a vehicle.
My whole experience with a Ford of New Richey was excellent. My sales lady Shawna was top notch. She did everything she could to help keep this car a surprise for our Daughter’s graduation. Thank you so much for everything! Omar was very helpful. And patient with all our questions, thank you!
"Excellent car puchase experience"
Called the dealership at 6 PM after finding my vehicle on their website. Angela answered the phone and within a few minutes we negotiated and closed the deal. I sent them my info over an email. By the time I walked in the next morning, the vehicle was ready, detailed. The entire paperwork took less than 20 minutes.
Fast, efficient, professional service. One of the best car buying experiences I had. I drove 5 hours to their dealership and I would do it again for this level of service.
"Friendly, personal attention,F professional"
Frank, my service representative introduced me to Brad, the sales representative who also was friendly, personable, and extremely profesdional. The process took much longer than customary as my credit union & banks took longer than usual. He remained patient & offered me bottled water & even sandwiches frim JJ Subs.