"So to start off I live out of state and flew to Vegas to..."
So to start off I live out of state and flew to Vegas to purchase my 2018 Subaru Crosstrek. Let me tell you what a great vehicle inside and out. I found it on car max and reached out to the dealership. Angela was the first one to assist me and she did a great job communicating with me and sending me any information I needed. When I was preparing to fly out she connected me with Coco who ended up assisting me with my purchase the rest of the way. Coco was so helpful! He helped make sure my experience would be as quick and hassle free as possible. He stayed in constant communication with me letting me know what was happening and what would happen next. He helped get everything together so that when I arrived all I had to do was sign the paperwork and that’s exactly what happened! I landed in Vegas and he had someone pick me up from the airport and bring me to the dealership. When I arrived they spoiled me with delicious coffee and snacks. Such amazing hospitality! Coco truly cares about you and your experience there. Any questions I had or if I struggled to comprehend something he happily walked me through it consistently making sure I understood before we continued. Once I received the keys he voluntarily offered to go for a ride with me so he could walk me through all of the features as well as the info system. I seriously can’t emphasize enough how much Coco cares about his customers. Something I should remind everyone is they are on commission! He is doing this out of the goodness of his heart! He wants you to feel comfortable during your car shopping experience and loves helping people. Definitely wish there were more Cocos in the world. Now I can’t leave out the full Subaru team! They all are super friendly and care about you, that’s one of the reasons I chose Subaru. Everyone is family! Thank you Subaru of Vegas for your excellent vehicles and excellent team! Thank you Angela for helping me out and ultimately having me decide on my Crosstrek. And last but not least, thank you Coco for making the experience a walk in the park and caring about me! You truly are an amazing person with a big heart! Thank you for making sure I got home safe, that meant a lot to me. You will always be a friend! If EDC doesn’t get canceled I will make sure to come in and see ya! Stay safe everyone!
Other Employees Tagged:
"It was a real pleasure working with Coco. He was very..."
It was a real pleasure working with Coco. He was very
considerate in helping us make a decision. I love our new Outback. There is a lot to learn. I would highly recommend your dealership. We live in California, but we are glad we came to you.!!
Coco made our experience delightful and has been very helpful in answering our questions as they arise.
Sincerely, Ron & Susan Jackson
"Mark Durmiendo his biggest asset to your company "
my family’s Love subaru 2 brz, 1 Forester, 1 wrx, planning to upgrade to outback 2020,,, we love all wheel drive,,,+ service is the best, mark Durmiendo his best asset’s, I felt, we r family’s, most important no stress,,,