Angie Shepherd
Angie Shepherd at Colonial West Chevrolet of Fitchburg

Angie Shepherd

Service Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
184 Reviews
4.9

184 Reviews

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184 Reviews of Angie Shepherd

October 30, 2025

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Employee Rating

Everything was great , thank you for all the assistance and care the team is great More

by mikerada2469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mike! I'm thrilled to hear that everything was great and that our team provided you with the assistance and care you needed. At Colonial West Chevrolet of Fitchburg, we strive to deliver the best experience possible. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 28, 2025

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Employee Rating

Very professional, however very, very, very disappointed. Had tires rotated and the now my tire pressure monitor needs to be replaced. It worked fine prior to the service. Not sure if I will have you fix it, More

by Rrrobuccio
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your compliments about our professionalism, and I understand your concerns regarding the tire pressure monitor issue after your service. We strive to maintain the highest standards. Please feel free to reach out to me directly at Colonial West Chevrolet of Fitchburg to discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 21, 2025

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Service team is on point. They really took care of me and my truck. The service manager is extremely nice and understands customers needs. I have often said a service depar More

by Jawiley1459
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I'm glad to hear that our service team took great care of you and your truck. It's fantastic to know that our service manager made a positive impression on you as well. We truly appreciate your feedback and look forward to welcoming you back to Colonial West Chevrolet of Fitchburg for your future service and purchase. Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 13, 2025

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They were friendly and took care of my problem quickly. I was very happy with them. More

by riverdalefarm1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm glad to hear that our team at Colonial West Chevrolet of Fitchburg was able to assist you quickly and that you had a positive experience. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 11, 2025

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I know the work will be done correctly the first time I always make a appointment they make sure to explain what they are going to do and they are always friendly More

by Dtncddbmmmt
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Recommend Dealer
Yes
Oct 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your trust in Colonial West Chevrolet of Fitchburg and am glad to hear that our team consistently provides you with clear explanations and friendly service. We look forward to seeing you again for your next appointment! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 08, 2025

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Employee Rating

The whole team, Edison, Pamela, Saul, and Jacqueline, were terrific and FAST! Thanks to all More

by vkaufold
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear you had a great experience with our team at Colonial West Chevrolet of Fitchburg. Edison, Pamela, Saul, and Jacqueline will be delighted to know they made a positive impact. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

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Employee Rating

Nice to see you have returned to a safety and next attention report. Well done More

by johnr.colton33
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback, John! I appreciate your recognition of our safety and attention to detail at Colonial West Chevrolet of Fitchburg. If you have any further thoughts or questions, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

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Employee Rating

Everyone is genuine friendly and helpful, from being greeted at my arrival to paying my bill and departure. More

by David
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, David! I'm pleased to hear that you had a friendly and helpful experience at Colonial West Chevrolet of Fitchburg. Our team is committed to providing excellent service from start to finish. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

Dealership Rating
Employee Rating

I had a great experience from start to finish. Thank you Shelley for all your help. It was a pleasure dealing with Angie and Jackie as well as the staff. Great customer service. I will defin More

by kimberlylandine
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Kimberly! We're thrilled to hear that you had a great experience with Shelley, Angie, Jackie, and our team at Colonial West Chevrolet of Fitchburg. We appreciate your kind words about our customer service. We look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 24, 2025

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Employee Rating

My Car was serviced very quick, every person that i had contact with was nice and considerate. Also explained everything in detail. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Aug 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Dale! I am thrilled to hear that your car service experience at Colonial West Chevrolet of Fitchburg was quick and that our team provided you with the detailed information you needed. Your kind words about our staff's professionalism mean a lot to us. We look forward to welcoming you back for any future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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