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Angie Shepherd
Angie Shepherd at Colonial West Chevrolet of Fitchburg

Angie Shepherd

Service Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
188 Reviews
4.9

188 Reviews

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188 Reviews of Angie Shepherd

December 01, 2025

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Employee Rating

Great fast professional service - highly recommend- will do all my car maintenance done there - thanks More

by Stephanie S
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Jeff Chandler, DAS DAS, Pamela Bussiere, Shelley Dupre, Jason Giacoppo

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November 26, 2025

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Great service. Appreciated video updates. Thank you for the quick turnaround with the car. Even got some candy. More

by mike3205
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Nov 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated our service and the video updates. At Colonial West Chevrolet of Fitchburg, we always strive for a quick turnaround and a little extra touch, like candy, to make your experience special. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 25, 2025

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It's easy to make an appointment. A comfortable waiting room with a coffee machine. Excellent and fast service. Friendly professional team ready to solve complex problems. More

by Sergey Zubrilov
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Nov 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the kind words, Sergey! I'm thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. Our team strives to provide excellent service and a comfortable environment for all our customers. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 18, 2025

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Made an online appointment for an oil change and tire rotation and arrived a little early, they took my truck 15 minutes before my scheduled time and got me back on the road 15 minutes earlier than I pla More

by Paulf
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Nov 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Paul! I am glad to hear that you had such a positive experience with your oil change and tire rotation at Colonial West Chevrolet of Fitchburg. It's great to know that our team was able to accommodate you early and get you back on the road quicker than expected. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 30, 2025

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Everything was great , thank you for all the assistance and care the team is great More

by mikerada2469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mike! I'm thrilled to hear that everything was great and that our team provided you with the assistance and care you needed. At Colonial West Chevrolet of Fitchburg, we strive to deliver the best experience possible. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 28, 2025

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Very professional, however very, very, very disappointed. Had tires rotated and the now my tire pressure monitor needs to be replaced. It worked fine prior to the service. Not sure if I will have you fix it, More

by Rrrobuccio
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your compliments about our professionalism, and I understand your concerns regarding the tire pressure monitor issue after your service. We strive to maintain the highest standards. Please feel free to reach out to me directly at Colonial West Chevrolet of Fitchburg to discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 21, 2025

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Service team is on point. They really took care of me and my truck. The service manager is extremely nice and understands customers needs. I have often said a service depar More

by Jawiley1459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I'm glad to hear that our service team took great care of you and your truck. It's fantastic to know that our service manager made a positive impression on you as well. We truly appreciate your feedback and look forward to welcoming you back to Colonial West Chevrolet of Fitchburg for your future service and purchase. Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 13, 2025

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They were friendly and took care of my problem quickly. I was very happy with them. More

by riverdalefarm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Oct 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm glad to hear that our team at Colonial West Chevrolet of Fitchburg was able to assist you quickly and that you had a positive experience. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 11, 2025

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Employee Rating

I know the work will be done correctly the first time I always make a appointment they make sure to explain what they are going to do and they are always friendly More

by Dtncddbmmmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Pamela Bussiere

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Oct 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your trust in Colonial West Chevrolet of Fitchburg and am glad to hear that our team consistently provides you with clear explanations and friendly service. We look forward to seeing you again for your next appointment! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 08, 2025

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Employee Rating

The whole team, Edison, Pamela, Saul, and Jacqueline, were terrific and FAST! Thanks to all More

by vkaufold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Oct 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear you had a great experience with our team at Colonial West Chevrolet of Fitchburg. Edison, Pamela, Saul, and Jacqueline will be delighted to know they made a positive impact. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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