Angie Shepherd
Angie Shepherd at Colonial West Chevrolet of Fitchburg

Angie Shepherd

Service Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
224 Reviews
4.9

224 Reviews

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224 Reviews of Angie Shepherd

October 18, 2026

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Done in an hour, very well done, everyone was polite and helpful. All was professional with there jobs More

by pac1802
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Recommend Dealer
Yes
Oct 18, 2026

Colonial West Chevrolet of Fitchburg responded

Your note about the quick turnaround and courteous service reflects our service department’s commitment to efficiency and professionalism. Hearing that the service on your Chevrolet 1500 was completed in an hour and that our team was polite and helpful means a lot to us. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Oct 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about our professionalism and helpfulness at Colonial West Chevrolet of Fitchburg. I'm glad to hear that your experience was efficient and positive. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 15, 2026

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As always great service, on time, good price. Staff is very helpful and pleasant to desk with. Highly recommend! More

by Palfredson
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Recommend Dealer
Yes
Oct 15, 2026

Colonial West Chevrolet of Fitchburg responded

Your note about our staff’s helpfulness and our on-time service for your Chevrolet Corvette highlights how our service department strives for a seamless experience. Knowing you value our competitive pricing and would recommend us is truly rewarding. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

October 08, 2026

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Been a customer with Colonial West for 10+ years. Great group of people. It is hard to find a dealership you can trust. More

by Jenbase1234
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Recommend Dealer
Yes
Oct 08, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for entrusting the service on your Silverado 1500 to our service department for over a decade. Knowing we’ve earned your trust for all these years means a great deal to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

October 07, 2026

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The service experience was fine, but the cost was higher than expected. I paid $138.65 for a basic oil change and tire rotation, which included a $20 off coupon. Coincidentally, the day after this service I More

by tpeltonen
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Recommend Dealer
Yes
Oct 08, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service and understand your concerns about the pricing. It’s great to hear that the service itself met your expectations. We strive to provide the best deals possible, and we regret any confusion with our promotions. Feel free to reach out to me directly if you have any further questions or would like assistance with future services. We hope to see you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 01, 2026

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Awesome super service they make it so easy and on time even offering drop off and pick up my go to place More

by Tom_brady
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Recommend Dealer
Yes
Oct 02, 2026

Colonial West Chevrolet of Fitchburg responded

Tom, thank you for your kind words! I’m delighted to hear that you had an awesome experience with our service at Colonial West Chevrolet of Fitchburg. We are committed to making everything easy and convenient for our customers, and I appreciate you choosing us as your go-to place. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 23, 2026

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They were nice and quick with good hospitality, everything went as I imagined. Easy and go. More

by shilmarmil64
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Recommend Dealer
Yes
Sep 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I’m glad to hear that your experience at Colonial West Chevrolet of Fitchburg met your expectations and that you enjoyed our hospitality. We strive to make the process as easy and pleasant as possible. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 02, 2026

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The staff is very friendly with customers, and the service is highly professional; they really take good care of my car. That is important to me because it speaks volumes about the business. More

by juan1513
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Recommend Dealer
Yes
Sep 02, 2026

Colonial West Chevrolet of Fitchburg responded

Your praise of our team’s friendly approach and professional care for your Camaro highlights what we aim for at every service visit. Hearing that you feel your car is in good hands means a lot to our service department. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

August 07, 2026

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We havevbeen using the service at Colonial West for years and the provide excellent and honest work. Very kind and knowledgeable More

by robertatibbetts45
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Recommend Dealer
Yes
Aug 07, 2026

Colonial West Chevrolet of Fitchburg responded

After years of trusting our service department for your Buick Encore, hearing that our honest work and friendly expertise continue to meet your expectations means a lot to our team. We’re glad each visit has felt welcoming and professional. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 10, 2026

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As a Chevy Diehard I refuse to take my new truck to Jiffy Lube for an Oil change. I will always bring my truck and cars to a dealership. Colonial west is awesome. More

by Thoule
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Recommend Dealer
Yes
Jul 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our service team with your Chevrolet oil change. It’s rewarding to earn the loyalty of a true Chevy enthusiast. We appreciate the five-star rating. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 09, 2026

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I've been coming here for years. Everyone is great. Thank you for everything you do! More

by Nate
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Recommend Dealer
Yes
Jul 09, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your loyalty over the years. We’re glad to know our team continues to provide great service for your Chevrolet. We look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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