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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg
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Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
150 Reviews

Dealership Experience

1 yr, 2 mos

5.0

150 Reviews

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150 Reviews of Pamela Bussiere

April 22, 2025

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Employee Rating

After having great service on my 2016 Silverado at Colonial West just three days prior on a Friday, I had a new Monday morning issue. I called and spoke with Pamela who was able to get my truck in for More

by MFSHEILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Apr 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Pamela and Jackie, and we're thrilled to hear that they were able to assist you promptly with your 2016 Silverado. At Colonial West Chevrolet of Fitchburg, we strive to provide top-notch service, and it's great to know that we could accommodate your needs in such a timely manner. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 20, 2025

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Employee Rating

Very accommodating! Gave me ride home/back while truck was being worked on. Always friendly and explained repairs. Confident of work done. More

by nadinenichols1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan , Transport driver Mo

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Apr 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg accommodating and friendly. It's great to know that you felt confident in the repairs done on your truck. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 18, 2025

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I have been a customer for a number of years. The services team does a great job keeping my Silverado running and performing well. This week I had 4 new tires, 4-wheel alignment, and an oil chang More

by MFSHEILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor , Josh from Parts

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Apr 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We are thrilled to hear that you have been a loyal customer at Colonial West Chevrolet of Fitchburg and that our services team has consistently kept your Silverado running and performing well. We appreciate your shoutout to Pamela and Josh for their dedication and assistance in finding the perfect set of tires for you. Your satisfaction is our top priority, and we’re glad we made your decision easier. We look forward to seeing you again for any future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 16, 2025

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Employee Rating

Colonial West Chevrolet always does a great job and Pam Buss Bussiere is a pleasure to deal with. She is friendly, professional and courteous. More

by jfboyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg and that Pam made such a positive impression. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 16, 2025

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Employee Rating

No pressure sales and unquestioned follow through with any issues. Providing a ride home and back to dealership for service is exemplary! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas, Jacqueline Quinlan

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Apr 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Michael, for your fantastic review! We're thrilled to hear that you experienced our no-pressure sales approach and our commitment to follow-through. Providing transportation is part of our dedication to customer service here at Colonial West Chevrolet of Fitchburg. We appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 15, 2025

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Employee Rating

came in got inspection sticker. talked with a young lady Pamela. very pleasant place waiting room comfortable stop by at Colonial to get all your work done. More

by jpartlett86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor

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Apr 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're glad to hear you had a pleasant experience with Pamela and found our waiting room comfortable at Colonial West Chevrolet of Fitchburg. We appreciate your recommendation and look forward to assisting you again for any future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 10, 2025

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Employee Rating

Had my gmc Serra in for oil change tired rotation and inspection thanks Edison and Pamela for getting me in quick More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Apr 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Carl! We appreciate your positive review and are glad to hear that Edison and Pamela provided you with quick and efficient service for your GMC Sierra. Your satisfaction is our priority at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again for your next maintenance needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 10, 2025

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Employee Rating

After 20 years away, I went to local garage to get truck fixed for inspection. After more than 6 visits and $'s to keep engine check light off, they referred me to local mechanic. I should have gone to Col More

by nadinenichols1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner , Hard to see pictures ...

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Apr 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're so glad to hear that you chose Colonial West Chevrolet of Fitchburg for your truck's needs. It’s great to know that your experience was smooth and frustration-free. We appreciate your trust in us and look forward to helping you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 08, 2025

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Employee Rating

Pam is the best she took my money And made me laugh great service at colonial west More

by swlynde66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you! We truly appreciate your kind words about your experience with Pam at Colonial West Chevrolet of Fitchburg. It's great to hear that you had a positive interaction and enjoyed our service. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 08, 2025

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Employee Rating

great service i receive today Jacky was great Pamela was nice and my car is fixed thanks colonial west More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Apr 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Pamela, for your wonderful review! We're thrilled to hear you received great service from Jacky and that your car is fixed. At Colonial West Chevrolet of Fitchburg, we always strive to provide excellent care for our customers. We appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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