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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
331 Reviews

Dealership Experience

2 yrs, 5 mos

4.9

331 Reviews

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331 Reviews of Pamela Bussiere

July 10, 2026

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Employee Rating

As a Chevy Diehard I refuse to take my new truck to Jiffy Lube for an Oil change. I will always bring my truck and cars to a dealership. Colonial west is awesome. More

by Thoule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Jul 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our service team with your Chevrolet oil change. It’s rewarding to earn the loyalty of a true Chevy enthusiast. We appreciate the five-star rating. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 09, 2026

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Employee Rating

I've been coming here for years. Everyone is great. Thank you for everything you do! More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan

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Jul 09, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your loyalty over the years. We’re glad to know our team continues to provide great service for your Chevrolet. We look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 03, 2026

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Employee Rating

Chris is the best. The service department is always so professional. Can’t say enough about the service. More

by Tdateojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor

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Jul 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I appreciate your kind words about our service department at Colonial West Chevrolet of Fitchburg. It's great to hear that you've had such a positive experience with Chris. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 02, 2026

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Employee Rating

awesome dealership for service, very honest and trust colonial! staff great perform work without any surprises…. More

by jsnick910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Jul 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to know our team provided honest, surprise-free service for your Chevrolet Colorado. Thank you for your five-star rating and trust. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 25, 2026

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Employee Rating

Edison listened to my requests and got my truck in and out for its oil change and tire rotation in 1 hour as estimated. I'm happy with the service. More

by Alexcassie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Shelley Dupre

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Jun 25, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that Edison attended to your requests and wrapped up the oil change and tire rotation on your Chevrolet Silverado 2500 in the promised hour. We’re pleased our service met your expectations. Thank you for choosing us to care for your truck. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 25, 2026

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Employee Rating

Colonial west is the best dealership around. Honest people and good work . Recommend to any Gm customer More

by Hkvp92017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Jun 25, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad to hear you received honest and quality service on your Chevrolet 1500. Thank you for recommending us to other GM owners. We look forward to your next visit. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 21, 2026

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Employee Rating

Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! More

by hrobert1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, Shelley Dupre

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Jun 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that your Chevrolet Equinox was repaired correctly on the first visit. Thank you for recommending our service team. We look forward to helping you again in the future. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 17, 2026

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Employee Rating

I love going there! ! They are all so nice and professional. They said 1 hour and it was done in 45 minutes. More

by ernesthenrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chandler

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Jun 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience, Ernest! It’s great to hear that Colonial West Chevrolet of Fitchburg provided a friendly and professional visit and that your service was completed even faster than expected. Delivering efficient work while maintaining a welcoming atmosphere is always a priority. I appreciate your kind words, and we look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 16, 2026

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Employee Rating

Excellent service, brought my truck in for emergency and Ed took care of it right away. Thanks so much. More

by carlparry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Shelley Dupre

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Jun 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our team with your Chevrolet 1500 during an emergency. We’re glad we could address your truck’s needs right away and appreciate your kind words. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 12, 2026

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Employee Rating

Everyone is always friendly and efficient and am pleased with the work performed. I would recommend everyone to this dealership More

by brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Christopher Taylor

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Jun 12, 2026

Colonial West Chevrolet of Fitchburg responded

We’re delighted to hear our team provided friendly, efficient service on your Chevrolet Trailblazer. Thank you for recommending us and trusting our work. We look forward to the next opportunity to assist you. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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