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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
345 Reviews

Dealership Experience

2 yrs, 7 mos

4.9

345 Reviews

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345 Reviews of Pamela Bussiere

September 18, 2026

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Employee Rating

I have used them for a few years always excellent service . Never have any problems no surprises More

by Srx017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

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September 18, 2026

Dealership Rating
Employee Rating

Great communication, quick and correct service, super friendly. Definitely recommend this dealership! We will be back! More

by chanel.rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Sep 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Chanel! I’m thrilled to hear that you experienced great communication and friendly service at Colonial West Chevrolet of Fitchburg. I appreciate your recommendation, and we look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 14, 2026

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Employee Rating

Awesome. It was good to see the video walk through from the service tech. Was not expecting that. I was very impressed with the service all around. More

by RPEZZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Sep 14, 2026

Colonial West Chevrolet of Fitchburg responded

Hearing that you appreciated the video walk-through means a lot to our service team. We’re glad you found the service on your Chevrolet Trailblazer impressive all around. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 09, 2026

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Employee Rating

Service was done in a timely manner. I didn’t care for a video that said it was Edison and it was not a video of our vehicle. I assumed it was going to show me thing about our truck , More

by gmomtlc4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

Print
Sep 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for taking the time to share your feedback. I’m glad to hear that your service was completed in a timely manner. I also understand your frustration with receiving a video that was not specific to your truck. Your feedback is important to us, and I’ll certainly consider your comments as we continue working to improve the service experience at Colonial West Chevrolet of Fitchburg. If you have any additional questions, concerns, or suggestions, please don’t hesitate to reach out to us directly. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 04, 2026

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Employee Rating

Great convenient service performed on what was needed for my vehicle. Thank you Colonial West! More

by phildtcurtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor

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Sep 04, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad the service on your Chevrolet 1500 was convenient and covered exactly what you needed. Knowing that the service met your needs means a lot to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 03, 2026

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Employee Rating

Service appointments at Colonial West are always a breeze. Oil changes and tire rotations are less expensive than the quick change stores. More

by Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

Print
Sep 03, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad the service on your Equinox stays both seamless and budget-friendly. Knowing you found our oil changes and tire rotations more affordable than quick-change shops is rewarding. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 03, 2026

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Employee Rating

Great service as always! The process was smooth, the oil change was completed quickly and I was on my way within an hour. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Jacqueline Quinlan

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Sep 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about the smooth process and quick oil change service at Colonial West Chevrolet of Fitchburg. I'm glad to hear you were on your way in no time. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 02, 2026

Dealership Rating
Employee Rating

The staff is very friendly with customers, and the service is highly professional; they really take good care of my car. That is important to me because it speaks volumes about the business. More

by juan1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Sep 02, 2026

Colonial West Chevrolet of Fitchburg responded

Your praise of our team’s friendly approach and professional care for your Camaro highlights what we aim for at every service visit. Hearing that you feel your car is in good hands means a lot to our service department. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 02, 2026

Dealership Rating
Employee Rating

service was great, dealt with pamela and jackie. ten out of ten, will be back again More

by ted from accounting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

Print
Sep 02, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad the service on your Chevrolet Cruze went smoothly. Pamela and Jacqueline appreciate your perfect score and look forward to welcoming you back. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

August 07, 2026

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Employee Rating

We havevbeen using the service at Colonial West for years and the provide excellent and honest work. Very kind and knowledgeable More

by robertatibbetts45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

Print
Aug 07, 2026

Colonial West Chevrolet of Fitchburg responded

After years of trusting our service department for your Buick Encore, hearing that our honest work and friendly expertise continue to meet your expectations means a lot to our team. We’re glad each visit has felt welcoming and professional. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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