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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
312 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

312 Reviews

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312 Reviews of Pamela Bussiere

May 01, 2026

Dealership Rating
Employee Rating

I made my appointment They checked me in They called when the truck was done Who could ask for anything more More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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May 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thanks for the five-star review. We’re pleased the appointment, check-in and notification for your GMC Sonoma went smoothly. We look forward to helping you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 30, 2026

Dealership Rating
Employee Rating

Once again, great service and friendly staff. Service completed in a timely fashion! Very clean waiting area! More

by leftd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Apr 30, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to see you chose us again for service on your Chevrolet Colorado. We’re pleased Pamela and our friendly staff provided timely service and that you found our waiting area clean. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 28, 2026

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Employee Rating

I would have liked an itemized bill and also my address us the wrong town it should read Lunenburg, MA. 01462. Thank you. More

by sharkey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Apr 28, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your input regarding the itemized bill and the address correction. Please reach out to me directly at Colonial West Chevrolet of Fitchburg so we can assist you further with these concerns. I value your business, and we're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 25, 2026

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Employee Rating

It was great service nice to deal with. Had great communication and gave me a ride to work More

by wonderdogg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Apr 26, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about the great service and communication you received at Colonial West Chevrolet of Fitchburg. I'm glad to hear that we could assist you with a ride to work as well. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 24, 2026

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Employee Rating

Shelly and Pam very accommodating scheduling my appointment. Work was performed efficiently and on time. Great service as always! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Shelley Dupre

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Apr 24, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that Shelley and Pamela made scheduling so smooth. We’re glad your Impala service was efficient and completed on time. We look forward to assisting you again soon! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 23, 2026

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Employee Rating

I scheduled an appointment with Shelley. I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Coloni More

by Pj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

We’re pleased to hear that Shelley arranged your appointment and kept you informed throughout the day. We’re glad your Jeep Grand Cherokee issue was handled smoothly. Feel free to reach out anytime you need assistance. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 22, 2026

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Employee Rating

Great place to buy a new or used car. Very friendly people that go out of their way to service you. More

by MaryTestamary9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd

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Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mary! I truly appreciate your kind words about my team at Colonial West Chevrolet of Fitchburg. It's our goal to provide friendly and exceptional service to all our customers. We look forward to seeing you again for your next vehicle purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 21, 2026

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Employee Rating

Edison is all ways very accommodating each time I come for service. Also I’m very impressed with how immaculately clean and orderly the whole dealership is. You come to the dealership and most of the empl More

by Dick Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Jeff Chandler, Shelley Dupre

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Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear Edison provides accommodating service at every visit and that our facility’s cleanliness impresses you. Knowing our team greets you by name and asks about your Chevrolet enriches our connection, and we look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 21, 2026

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Employee Rating

Excellent service and Pam B makes checkout easy & is a great person that explains everything! I will always return to Colonial West for all my service needs More

by Angelbymyside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words. We’re glad Pamela made checkout smooth and explained everything clearly. We look forward to caring for your Chevrolet Tahoe again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 20, 2026

Dealership Rating
Employee Rating

Always a pleasure doing business with you guys everyone is professional and always has a smile thank you. More

by andykoski01473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

Report | Print
Apr 20, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate your continued trust and are delighted that our team’s professionalism and warm smiles make each visit enjoyable. Thank you for choosing us for your Chevrolet 2500 service. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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