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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
316 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

316 Reviews

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316 Reviews of Pamela Bussiere

May 22, 2026

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Employee Rating

Been with Colonial west since 2015 and have bought 4 vehicles from them over the years very happy with the workers there be that sales or service or parts , they are all great people who are friendly a More

by Thor6635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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May 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting us since 2015 and for having our team service your GMC Canyon. We’re delighted our sales, service, and parts departments have been friendly and reliable. We appreciate your continued loyalty and look forward to supporting your automotive needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 21, 2026

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Employee Rating

Awesome called at 840 am they got me in at 9 am serviced my truck had me out the door at 10 am completely satisfied More

by Tom_brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd

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May 21, 2026

Colonial West Chevrolet of Fitchburg responded

Delighted to hear your Chevrolet 1500 was in at 9 am and back on the road by 10 am. Thank you for the five-star rating, and we look forward to assisting you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 10, 2026

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Employee Rating

Making the service appointment was easy and everyone there were helpful and friendly to me! More

by gshenkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad booking your Chevrolet 1500 service was effortless and that our team made you feel welcome. Thank you for sharing your experience. We appreciate your trust in us. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you found making your service appointment easy and that our team was helpful and friendly. At Colonial West Chevrolet of Fitchburg, we strive to provide the best experience for our customers. We look forward to seeing you again next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 04, 2026

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Convienant, quality service delivered at a reasonable price.. Highly recommend for sales and service work. More

by Rames1651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Jeff Chandler

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May 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for recommending us for both sales and service. We’re pleased our convenient process, quality work on your Chevrolet Suburban, and reasonable pricing stood out. We look forward to helping you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 01, 2026

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Employee Rating

I made my appointment They checked me in They called when the truck was done Who could ask for anything more More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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May 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thanks for the five-star review. We’re pleased the appointment, check-in and notification for your GMC Sonoma went smoothly. We look forward to helping you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 30, 2026

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Employee Rating

Once again, great service and friendly staff. Service completed in a timely fashion! Very clean waiting area! More

by leftd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Apr 30, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to see you chose us again for service on your Chevrolet Colorado. We’re pleased Pamela and our friendly staff provided timely service and that you found our waiting area clean. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 28, 2026

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Employee Rating

I would have liked an itemized bill and also my address us the wrong town it should read Lunenburg, MA. 01462. Thank you. More

by sharkey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Apr 28, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your input regarding the itemized bill and the address correction. Please reach out to me directly at Colonial West Chevrolet of Fitchburg so we can assist you further with these concerns. I value your business, and we're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 25, 2026

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Employee Rating

It was great service nice to deal with. Had great communication and gave me a ride to work More

by wonderdogg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Apr 26, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about the great service and communication you received at Colonial West Chevrolet of Fitchburg. I'm glad to hear that we could assist you with a ride to work as well. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 24, 2026

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Employee Rating

Shelly and Pam very accommodating scheduling my appointment. Work was performed efficiently and on time. Great service as always! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Shelley Dupre

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Apr 24, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that Shelley and Pamela made scheduling so smooth. We’re glad your Impala service was efficient and completed on time. We look forward to assisting you again soon! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 23, 2026

Dealership Rating
Employee Rating

I scheduled an appointment with Shelley. I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Coloni More

by Pj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

Report | Print
Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

We’re pleased to hear that Shelley arranged your appointment and kept you informed throughout the day. We’re glad your Jeep Grand Cherokee issue was handled smoothly. Feel free to reach out anytime you need assistance. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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