Ankur Javia
Ankur Javia at Goodson Acura of Dallas
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Ankur Javia | Page 2

General Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.5
23 Reviews

"As DFW's Premier Luxury Acura Dealership, our goal is to exceed every client's expectations and deliver a true Next Level Experience." Originally from Dallas, Texas Ankur has spent his entire career in the automotive industry as a Sales Consultant, Pre-Owned Manager, New Car Director, And General Sales Manager before becoming the General Manager at Goodson Acura of Dallas. Ankur is a proud Texas Tech Red Raider and dedicated fan of all Dallas Sports teams.

4.5

23 Reviews

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23 Reviews of Ankur Javia

December 12, 2022

Dealership Rating
Employee Rating

Service Dept,has integrity, high level of honesty. Other dealerships could learn from Goodson. Awesome! More

by sittoncathy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Goodson Acura of Dallas responded

sittoncathy6, thank you for noting a 5-star experience. We're glad to hear our team has integrity and honesty! We appreciate your praise. Let us know when we may serve you additionally. Take care!

October 16, 2022

Dealership Rating
Employee Rating

Very quick, courteous, priced right and even the free car wash was excellent too. I make the drive past other Acura dealers every time to get my car serviced here. More

by mtran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2022

Goodson Acura of Dallas responded

mtran, thank you for sharing praise regarding your experience with us in service. We're pleased to hear that your visit was quick, courteous and priced right! We appreciate your praise. see you next time. Thanks again!

September 15, 2022

Dealership Rating
Employee Rating

CAN YOU SAY BAIT AND SWITCH DON’T BUY HERE THATS WHAT YOU MAY GET HERE LIKE I DID. I was quoted a price by the finance Manager Arthur the night before and I again on 3 occasions on a recorded conversation t More

by sanchelg
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 16, 2022

Goodson Acura of Dallas responded

Sanchelg, we apologize again for the miscommunication regarding pricing on the MDX lease. As explained, your inquiry originated on a particular vehicle and as soon as we realized you were interested in a different trim level, we were upfront with you regarding the price discrepancy before you test drove the Type S Advance model. We made a clerical error that we admitted to. We encourage you to read through the our reviews and see that we carry higher averages across all channels than most of the industry. This would not be possible if we intentionally treated customers the way you describe. We are not perfect and this clerical error was an accident, plain and simple. We take pride in delivering a transparent and quality experience. If you have any further questions or concerns please feel free to reach out directly to our GM Ankur Javia. You may reach Ankur at ajavia@goodsonacura.com or 214-379-5813. We wish you the best and apologize for the hiccup.

Sep 16, 2022

sanchelg responded

Your Dealership is full of excuses and every single complaint is a fake apology from you guys yet you continue to get very negative responses and I hope people don’t shop here specially when you have a GM blaming the older gentleman MGR for the mistake because “he is very old” “ has made these mistakes many times” and “maybe Senile” PEOPLE NEED TO SEE YOUR HATRED AND DISCRIMINATION OF THE ELDERLY and that should be a deterrent to keep them away

September 06, 2022

Dealership Rating
Employee Rating

Buying experience was seamless and smooth with Kevin. Came here after visiting another Acura dealer nearby and it was like night and day. Best Acura dealer in DFW More

by DfR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur Dee, Kevin Aquino

Sep 06, 2022

Goodson Acura of Dallas responded

DfR, thank you for sharing 5-star praise! We're happy to hear Kevin provided a smooth and seamless experience! We appreciate your endorsement. See you next time. Thanks again!

August 17, 2022

Dealership Rating
Employee Rating

They are the best. They took their time with me. They were honest and professional. Great car too! More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Goodson Acura of Dallas responded

David, thank you for your 5-stars. We're glad to hear our team was honest and professional! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

June 11, 2022

Dealership Rating
Employee Rating

Goodson Acura has always treated as a family member instead of a customer. They go out of their way to ensure my satisfaction. My service advisor. Khang Nguyen is the best. More

by bobparlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2022

Goodson Acura of Dallas responded

bobparlin, thanks for stopping by to leave us 5-stars. We're happy to hear Khang Nguyen and our team always treat you like a family member and ensure satisfaction! We appreciate your praise. See you next time. Best wishes!

October 09, 2021

Dealership Rating
Employee Rating

Very professional! Great customer service!! Took care of all of my needs. Would highly recommend anyone to take their vehicle here. More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 11, 2021

Goodson Acura of Dallas responded

Ryan, thank you for sharing praise regarding a very professional experience with our team in service. We greatly appreciate your feedback and look forward to serving you additionally next time. Thanks again!

April 17, 2021

Dealership Rating
Employee Rating

I was harassed and followed around the parking lot by Ankur Javia the “General Manager” while waiting on my car that I JUST PURCHASED to be serviced. I guess I fit a certain description that causes for More

by Paying Customer
Recommend Dealer
No

March 10, 2021

Dealership Rating
Employee Rating

We had a very pleasant experience at Goodson Acura - Kevin was friendly while very knowledgeable, professional, and helpful. We walked in - bought the car - walked out. WOW - A totally Awesome experi More

by Jimandsharonburt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Johnson, Kevin Aquino

Mar 11, 2021

Goodson Acura of Dallas responded

Jimandsharonburt, thank you for shopping with us and noting your time with Kevin! Congrats on your 2020 RLX and good call on keeping the 2018 too! We are so pleased your experience with us was 5-star! Thanks again for your business and your note. See you again when it comes time for service. Best wishes!

March 05, 2021

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Employee Rating

Awesome dealership! Emily was the best! I highly recommend them. Very friendly, no pressure, just how a dealership should be. Buy your next Acura from Goodson! More

by shicks78059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emily Coffer

Mar 06, 2021

Goodson Acura of Dallas responded

shicks78059, thank you for your 5-star praise regarding working with Emily in sales. We appreciate your positive feedback. Congrats on the new car! See you next time. Thanks again!

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